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"Some areas like the hallways are definitely showing their age but overall the facility is really nice and has large manicured lawns with walking trails and a decent restaurant."

"My 4th stay in as many months. Always pleased with the comfort, style and friendly staff."

"Everyone was polite and respectful. Hotel has valet parking "

"The hotel was close to everywhere we wanted to go. We like to walk rather than drive. They had onsite valet parking which is necessary because street parking is very challenging at times. The happy hour champagne every evening was an unexpected nice touch. However, the lobby sitting area was not very comfortable or inviting. Other hotels had more inviting seating in their lobby area. The lighting in the bathroom (in the room) was not very bright for applying make up but it was spacious. The mirror had a Bluetooth button but it did not work and no one at the front desk knew anything about it. The room was large, spacious, well designed, clean, and quiet. All upper rooms had a nice view of the mountains. The room had a mini refrigerator, closet, and a small safe. The service for breakfast was slow due to limited servers but the staff was nice and as accommodating as they could be. The front desk and valet staff were pleasant and very helpful. We would definitely stay there again. "

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"Very. Ice as we were visiting Biltmore"

"Staff was excellent—quaint place to stay! "

"The stay was fine overall and a decent place to lay your head for the night. It's close to most of the stuff downtown when is convenient. My only gripe is the elevator was quite slow and we resorted to just walking the stairs when we came and left haha."

"Friendly cleaning staff quickly responded to my preferences. "