Kapalai Island Tours
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Shangri-La Rasa Ria, Kota Kinabalu
Price was $1,477, price is now $1,438 per person
$1,438
per person
Dec 5 - Dec 9
found 17 hours ago
Roundtrip flight included
Minneapolis (MSP) to Kota Kinabalu (BKI)
9.2/10 Wonderful! (1,002 reviews)
While the setting is undeniably beautiful and the staff are mostly genuinely friendly, the experience itself was surprisingly uneven and not at all 5-stars.
The food setup itself is super confusing. Many of the restaurants were closed and only one open each night, which caters to the all-inclusive guests. So if you’re a la carte, you’ve got to sit amongst a buffet and wait 40 minutes for every meal. And because of the location you don't really have a choice but to eat there.
We often had to ask for things more than once before they appeared. The wine we ordered one night was also off, and dinner often arrived cold because it took so long.
The staff were really kind and polite throughout, but it always felt like the service was running a few steps behind. Happy hour was a bit of a letdown too, with like 5 drinks which were all pretty terrible – a Carlsberg can?! Come on…
The check-in also felt disorganised, with no greeting or sense of welcome. It wasn’t rude, just oddly flat for a place that trades on hospitality. When we checked in we even found blood on the sheets. So not a great start. The people working there were mostly lovely, but the whole place seems to be struggling with timing, communication and organisation. It’s not 5-star really and if you're not doing all-inclusive I wouldn't bother.
Reviewed on Oct 29, 2025

Shangri-La Tanjung Aru, Kota Kinabalu
Tanjung Aru
Price was $1,581, price is now $1,581 per person
$1,581
per person
Dec 5 - Dec 9
found 17 hours ago
Roundtrip flight included
Minneapolis (MSP) to Kota Kinabalu (BKI)
9.2/10 Wonderful! (1,005 reviews)
Fantastic staff made our stay memorable. All were friendly, courteous, helpful and went the extra mile. Would definitely return
Reviewed on Oct 3, 2025
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Best Lodging Options Near Kapalai Island
Check availability on hotels close to Kapalai Island

Mabul's Only Private Over-water House Rental
Mabul Island

Mabul Backpackers
Mabul, Tawau Division, Sabah

Amina Holidays
Mabul Island, Mabul Island, Sabah

Borneo Divers Mabul Resort
SJ3, Seafest Marina , Seafest Complex, Jalan Kastam, Mabul Island, Mabul Island

Parapat Water Village Resort
Anjung Warisan Parapat, Kg Pakalangan,, 91308 Semporna Sabah, Semporna, Sabah

Wing Tat Grand Hotel
T.L 83 Jalan Wall Reserve/Hospital, Semporna, Sabah

Lato Lato Resort
Bum Bum Island, Semporna, Sabah

Seawind Garden
767, P. O Box, Kampung Bukit 3, Semporna, Sabah

OYO Home 90370 D'tampi Homestay
1, Jln Tampi-Tampi, Semporna, Semporna, Sabah
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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