“The rooms are great, the only real complaint n it’s not really a complaint is the water pressure in the shower could be better. The clerk when we checked in was lovely n super friendly. Overall we had a great stay and will definitely stay at a Tru again”
“First, Expedia, I clicked on a room with a Jacuzzi when I booked my room, yet after the payment was made I am given a King Room and was NOT able to Cancel!! Then we got checked in and the room wasn't clean, the carpet wasn't vacuumed, the tub was dirty and enamel was peeling, shower curtain was sour, like a dirty dish rag- fortunately I took Cleaning supplies with me and I cleaned & sanitized the room that I paid for to be cleaned!! Room Service did NOT clean our room or change our bed until,……