Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 71 de 409 opiniones" "
10 - Excelente
71
Puntuación de 8, es decir, Bueno. Basada en 56 de 409 opiniones" "
8 - Bueno
56
Puntuación de 6, es decir, Aceptable. Basada en 70 de 409 opiniones" "
6 - Aceptable
70
Puntuación de 4, es decir, Malo. Basada en 63 de 409 opiniones" "
4 - Malo
63
Puntuación de 2, es decir, Terrible. Basada en 149 de 409 opiniones" "
2 - Terrible
149
5.4/10
Limpieza
6.4/10
Servicio y personal
4.4/10
Servicios
5.0/10
Condiciones de la propiedad
4.8/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
JONATHAN
Viaje familiar con niños
7 ene. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada. Es una aberración y es sumamente peligroso. Nunca vayan!!
JONATHAN
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your feed back and we will look in to this
4/10 Malo
Cliente verificado
29 jul. 2021
No le gustó: Condiciones de la propiedad
👎
Cliente verificado
Se hospedó 6 noches en julio de 2021
Respuesta de AGM - Candy, el 31 jul. 2021
Thank you for expressing your experience.
4/10 Malo
jose, super 8 lafayette LA
Viaje familiar
9 ago. 2019
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitacion tiene un olor muy fuerte a cigarro...................
jose
Se hospedó 1 noche en agosto de 2019
Respuesta de Candy, el 22 ago. 2019
Thank you for your review
8/10 Bueno
Russell
22 abr. 2024
Decent
Russell
Se hospedó 1 noche en abril de 2024
Respuesta de Nick , el 23 abr. 2024
Thank you Russell for your feed back. From your Americas best value inn Lafayette Louisiana
2/10 Terrible
Latasha
Viaje familiar
15 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They had roaches and other bugs in there room. My refrigerator was broke had to wait a week for a new one
Latasha
Se hospedó 6 noches en abril de 2024
Respuesta de Nick , el 15 abr. 2024
Thank you for your feedback and we will look in to this matter asap
2/10 Terrible
Jacatherine
Viaje familiar con niños
12 abr. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The owner was awful
Jacatherine
Se hospedó 1 noche en abril de 2024
Respuesta de Nick , el 13 abr. 2024
Thank you for your feedback
2/10 Terrible
Lequita
8 abr. 2024
Lequita
Se hospedó 2 noches en abril de 2024
Respuesta de Nick , el 9 abr. 2024
Thank you for your feed back . We are working on making the necessary improvements
2/10 Terrible
Sian
Viaje familiar con niños
29 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We walked into the room and walked straight out again and went elsewhere, and took the hit on the money. It was dirty, and full of cockroaches. We literally stamped on one as it ran out from under the bed. There were dead ones all over the wall too. The floor tiles were squelching from unknown liquid underneath. There were loads of dodgy characters around and when we went to drive away, a guy with his hood up started running over to our car. I’m pretty sure he was going to try and rob us. The chest of draws were propped up on wood and was about to topple over and crush my toddler. The front desk staff couldn’t care less. We could not get out of there quick enough.
Sian
Respuesta de Nick , el 29 mar. 2024
Hello Sian Thank you for your feed back . Rest assured we are working on making the necessary improvements to our property and this matter will be looked in to ASAP
2/10 Terrible
Angel
29 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Angel
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 2 mar. 2024
Hi AngelThank you for your feedback. We are working to make the improvements
2/10 Terrible
jakayla
4 feb. 2024
jakayla
Se hospedó 2 noches en febrero de 2024
Respuesta de Nick , el 29 mar. 2024
Thank you for your feed back
10/10 Excelente
Michelle
Viaje de negocios, Viaje con mascota
24 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Michelle
Se hospedó 1 noche en enero de 2024
Respuesta de Nick, el 6 feb. 2024
Thank you Michelle for your review for Americas Best Value Inn Lafayette La
2/10 Terrible
Amanda
21 ene. 2024
Amanda
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 22 ene. 2024
Sorry Amanda that things did not go well. We will look in to it
2/10 Terrible
Cliente verificado
16 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wow
Got my MacBook Pro stolen from a resident of the hotel and magically happened to get it returned to me
They dropped it off to the front desk and then the front desk gave it to a different resident to hold on to instead of holding onto it for me without notifying me it was dropped off
Screen was damaged and went to front desk to notify and he acted like he could care less and just wanted me gone
Unbelievable
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 17 ene. 2024
Sorry for the inconvenience and experience you had . We will look in to this matter urgently
2/10 Terrible
Andre
8 ene. 2024
No le gustó: Limpieza
Andre
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 10 ene. 2024
Sorry for your unpleasant experience. Rest assured we are working on this matter
2/10 Terrible
Ashley
7 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ashley
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your feed back we will look into this
10/10 Excelente
Jasandra
Viaje familiar con niños
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The manager is an awesome guy. The prices are reasonable.
Jasandra
Se hospedó 3 noches en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your review
2/10 Terrible
Gloria
Viaje familiar
5 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible. Unable to stay
The room was so bad we were unable to stay in it.
The tv did not work.
The bathroom had some gunk on the floor.
The carpet had some kind of powder all over and it stunk.
When we got there the door was already open and all the windows were open. Never seen a room this nasty ever.
Gloria
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you Gloria for your feed back . Rest assured we will look in to this asap
2/10 Terrible
Donald
2 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Place is run down and reeks of cigarettes. Couldn't get extra towels also the shower was a total loss. The whole experience was terrible.
Donald
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 5 ene. 2024
Sorry for your unpleasant stay . We are working to making it better . We hope to see on your next visit
2/10 Terrible
Michael Blake
Viaje de negocios
25 dic. 2023
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Michael Blake
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 27 dic. 2023
Michael sorry for your unpleasant stay at the property. We hope we can make it right to you on your next visit
10/10 Excelente
Jasandra
Viaje familiar
22 dic. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Jasandra
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nick , el 23 dic. 2023
Thank you for your excellent review at Americas Best Value Inn Lafayette Louisiana
10/10 Excelente
Michelle
Viaje con mascota, Viaje familiar
21 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Michelle
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nick , el 21 dic. 2023
Thank you Michelle for choosing Americas Best Value Inn Lafayette
2/10 Terrible
Roxann
19 dic. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If u wanna crack motel this the place. It was absolutely disgusting.the place is falling apart and dirty. Please don't book here if u bringing children. This place is unsafe!
Roxann
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nick , el 19 dic. 2023
Sorry for your unpleasant experience at our place . We will look in to this matter ASAP. We hope to see you soon Thank you
10/10 Excelente
Richard
19 dic. 2023
Richard
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 20 dic. 2023
Thank you for your review
10/10 Excelente
Michelle
Viaje familiar
19 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Michelle
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 19 dic. 2023
Thank you
2/10 Terrible
Keyra
Viaje en grupo
17 dic. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Keyra
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 18 dic. 2023
Sorry for your unpleasant stay at our property. We hope we can make it right for your next visit
2/10 Terrible
Famous
10 dic. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Filthy filthy rooms. Unsafe area. Lots of noise. So bad they literally lock you in the hotel. Stains and burn holes on the sheets. Paper thin towels smelled like axle grease. Lots of stains on the walls and floors. I was locked in with my family and wish I could have retrieved my handgun from the truck. Lots of foot traffic. Did I mention that they lock you in the hotel???? Do not take your family here. Sounds like someone was operating a dog kennel next door and also a thriving brothel down the hall. Not a politically correct way of saying it but not many people there who need sunscreen! Not safe for families!!!
Famous
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 11 dic. 2023
So sorry for the bad experience you had . We will look in to this matter asap and will resolve it . We hope you have a pleasant stay with us on your next journey
6/10 Aceptable
Cliente verificado
17 nov. 2023
No le gustó: Condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 17 nov. 2023
Thank you
2/10 Terrible
Sven
13 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sven
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 15 nov. 2023
So sorry you were not satisfied. Please let us know so that we may improve by your next visit
6/10 Aceptable
Kayla
12 nov. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
House keepers and management were great. The font
Kayla
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 14 nov. 2023
Thank you
6/10 Aceptable
Kayla
8 nov. 2023
Kayla
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 14 nov. 2023
Thank you
10/10 Excelente
mitchell
5 nov. 2023
mitchell
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you
10/10 Excelente
Angel
4 nov. 2023
Angel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Thank you , el 11 dic. 2023
Thank you for your excellent rating for our Americas Best Value inn Lafayette LA
6/10 Aceptable
Anthony
28 oct. 2023
Anthony
Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you
10/10 Excelente
Gail
Viaje familiar
27 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great.
Gail
Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you
2/10 Terrible
Gigi
Viaje en pareja
22 oct. 2023
No le gustó: Condiciones de la propiedad
Lights in bathroom didn’t work. Smell was awful. Holes in walls. Cigarette holes in the sheets. Then there was a shooting in the next door parking lot. Never again.
Gigi
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 25 oct. 2023
Dear Gigi,We sincerely apologize for the condition your room was in. What you described does not reflect our standards, and we will work to improve. That said, please know the safety of our guests is paramount to us, and we take several measures to ensure everyone who stays with us is secure. While we wish you had a better experience, we hope you'll give us another chance to change your impression of our property.
6/10 Aceptable
Brett
8 oct. 2023
No le gustó: Limpieza y condiciones de la propiedad
Not the best.
The hotel smelled like cigarettes all around, bums were sleeping next to cars outside, the hotel had water stains and cracks in everything around the room, no hot water just frigid cold, the mini fridge was rusted and old, the tv screen was messed up and skipping like radio does when your in a bad area, Wi-Fi didn’t work and no breakfast.
Brett
Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you and we will look in to this matter
10/10 Excelente
Gabrielle
5 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gabrielle
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nick, el 25 oct. 2023
Thank you
8/10 Bueno
Antonio
Viaje familiar
1 oct. 2023
No le gustó: Condiciones de la propiedad
They didn’t have breakfast like they said when we called. We had a leak in our bathroom.
Antonio
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nick, el 25 oct. 2023
Thank you for your comments
10/10 Excelente
Angel
Viaje familiar
25 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone is very nice
Angel
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you
4/10 Malo
Michael
25 sept. 2023
Michael
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you
2/10 Terrible
Belinda
Viaje familiar
18 sept. 2023
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
NEVER AGAIN
First of all the AC in our room did not work. Then they only had two towels in the room when we checked in and when we went to the front desk and asked for some more towels they said that I could not get any more until 9am the next morning. The web site said a hot breakfast was included but all they had was coffee and orange juice.
Belinda
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 22 sept. 2023
Dear Belinda,Thank you for your feedback. We apologize for any oversight you encountered while with us and will speak to our team to ensure we are meeting expectations. We hope for another chance to impress you going forward. This is not the lasting impression we want you to have, and we truly hope to have the opportunity to change your perceptions.
2/10 Terrible
tamera
15 sept. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
This place is literally falling down around them, while the staff was nice there wasn't much they could do. Elevator was out, had to request lightbulbs for lamps, bathtub had a crack making it unstable, there were no TOWELS, and the entire property had a smell. This property needs a lot of work and is advertised to have breakfast and a restaraunt on property which it does not.
tamera
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 19 sept. 2023
Dear Tamera,We are glad you enjoyed our friendly staff. However, we regret that you didn't have the comfortable visit we are typically known for. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we jump into action to rectify the issues you've mentioned and give our accommodations the attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
2/10 Terrible
Trung
5 sept. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay but be warned !
Checking in at the counter was simple, issues started when I was told I didn't know how to use a key card, that required the desk person to physically pop a cover off and use a master key to let me in. Happened every time I left the room. They do not have WIFI, well they have un-secured free to access by anybody (customer or not). No shampoo/bar soap (basics). Syrup or some type of sugar base sticky residue is on night stand, desk, and floor by the fridge. I knew the place was going to be sketchy but not to the point where it was worse than other places for the same price i've been to. By far the worse out of the 10+ hotels i've stayed at in the past month to two months.
Trung
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 9 sept. 2023
It's unfortunate to hear that you didn't have a good experience with us. We understand your frustration regarding the amenities you received and we will be sure to keep all your comments in mind as we continue to make improvements. We know that we can do better, and we hope you will give us another chance soon.
2/10 Terrible
Donna
1 sept. 2023
No le gustó: Limpieza, servicios, condiciones de la propiedad
I didn't like the fact id prepd & immediately wanted to ck out ,was told no refund would be issued . I took pics , expedia was no help . A partially acceptable room was found 2 hrs after i checked in elevator was out of order , no breakfast, no restaurant. Im out $184 for 2 nite stay & all i received was being treated horribly. I shoulsve received a full refund .
Donna
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Relations, el 6 sept. 2023
Dear Donna,While we appreciate you taking the time to share your experience, we regret that your stay was not as expected. Rest assured, we will work to make any necessary improvements. Regarding a refund, please know that it depends on the site you used to book through, as some third-party sites have a no-cancellation policy. We encourage you to reach out to them with any billing concerns. Your feedback is appreciated, and safe travels.
2/10 Terrible
David
1 sept. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointed
Did not enjoy it what so ever had the wrong room and when the ac started leaking they refused to give us another room nd sent the maintanence man to fix it which took over an hour
David
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 6 sept. 2023
Dear David,We appreciate every bit of feedback, as it helps us make our service all the better. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.
2/10 Terrible
Valentina
Viaje de negocios, Viaje familiar con niños
28 ago. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Someone climb through our window!! The maintenance guy chased it with a pistol
Valentina
Se hospedó 2 noches en agosto de 2023
Respuesta de Nick Patel , el 31 ago. 2023
We apologize for the terrible experience you had at our property. We are looking in to this situation so we can make sure it does not happen againHope you can give us another chance for your next stay Thank youNick
2/10 Terrible
Tina
Viaje familiar
12 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tina
Se hospedó 7 noches en agosto de 2023
Respuesta de Nick Patel , el 31 ago. 2023
Thank you for your feed back and we plan to make sure everything is correct for your next stay with us
4/10 Malo
logan
Viaje de negocios, Viaje con mascota, Viaje familiar
11 ago. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was where we ended up at after being treated like we were less than human by your customer service and after being promised a 25 dollar credit 3 different times which they said it would be there in 72 hours but we're going on 4 days now we still haven't received as we speak. So your 72 hours turned into 4 days and counting.
logan
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 17 ago. 2023
Dear Logan,Thank you for reaching out, though we regret the experience you've described and that we failed to impress you with our service. Please know that we never intend to leave any billing concerns unresolved, and we encourage you to contact us at the property to discuss this matter further. We look forward to hearing from you and working together to resolve this.
2/10 Terrible
Tiffany
3 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There were no lights and wet used dirty towels and they wouldn’t give us new towels and we only came to shower . And they refused to refund our money even though we didn’t use this room it was disgusting
Tiffany
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 8 ago. 2023
Thank you for choosing to stay with us. We are disheartened that we were unable to meet your expectations. Your feedback is valuable to us, and we will be sure to share your thoughts with our team for improvement. Please consider staying with us again so that we can have one more chance at impressing you.