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Opiniones de Americas Best Value Inn Lafayette

2 out of 5
Americas Best Value Inn Lafayette
2224 NE Evangeline Thruway, Lafayette, LA

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 71 de 409 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 409 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 409 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 409 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 149 de 409 opiniones" "

5.4/10

Limpieza

6.4/10

Servicio y personal

4.4/10

Servicios

5.0/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

JONATHAN

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada. Es una aberración y es sumamente peligroso. Nunca vayan!!
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your feed back and we will look in to this

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
👎
Se hospedó 6 noches en julio de 2021
Respuesta de AGM - Candy, el 31 jul. 2021
Thank you for expressing your experience.

4/10 Malo

jose, super 8 lafayette LA

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitacion tiene un olor muy fuerte a cigarro...................
Se hospedó 1 noche en agosto de 2019
Respuesta de Candy, el 22 ago. 2019
Thank you for your review

8/10 Bueno

Russell

Decent
Se hospedó 1 noche en abril de 2024
Respuesta de Nick , el 23 abr. 2024
Thank you Russell for your feed back. From your Americas best value inn Lafayette Louisiana

2/10 Terrible

Latasha

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They had roaches and other bugs in there room. My refrigerator was broke had to wait a week for a new one
Se hospedó 6 noches en abril de 2024
Respuesta de Nick , el 15 abr. 2024
Thank you for your feedback and we will look in to this matter asap

2/10 Terrible

Jacatherine

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The owner was awful
Se hospedó 1 noche en abril de 2024
Respuesta de Nick , el 13 abr. 2024
Thank you for your feedback

2/10 Terrible

Lequita

Se hospedó 2 noches en abril de 2024
Respuesta de Nick , el 9 abr. 2024
Thank you for your feed back . We are working on making the necessary improvements

2/10 Terrible

Sian

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We walked into the room and walked straight out again and went elsewhere, and took the hit on the money. It was dirty, and full of cockroaches. We literally stamped on one as it ran out from under the bed. There were dead ones all over the wall too. The floor tiles were squelching from unknown liquid underneath. There were loads of dodgy characters around and when we went to drive away, a guy with his hood up started running over to our car. I’m pretty sure he was going to try and rob us. The chest of draws were propped up on wood and was about to topple over and crush my toddler. The front desk staff couldn’t care less. We could not get out of there quick enough.
Respuesta de Nick , el 29 mar. 2024
Hello Sian Thank you for your feed back . Rest assured we are working on making the necessary improvements to our property and this matter will be looked in to ASAP

2/10 Terrible

Angel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 2 mar. 2024
Hi AngelThank you for your feedback. We are working to make the improvements

2/10 Terrible

jakayla

Se hospedó 2 noches en febrero de 2024
Respuesta de Nick , el 29 mar. 2024
Thank you for your feed back

10/10 Excelente

Michelle

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Nick, el 6 feb. 2024
Thank you Michelle for your review for Americas Best Value Inn Lafayette La

2/10 Terrible

Amanda

Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 22 ene. 2024
Sorry Amanda that things did not go well. We will look in to it

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wow
Got my MacBook Pro stolen from a resident of the hotel and magically happened to get it returned to me They dropped it off to the front desk and then the front desk gave it to a different resident to hold on to instead of holding onto it for me without notifying me it was dropped off Screen was damaged and went to front desk to notify and he acted like he could care less and just wanted me gone Unbelievable
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 17 ene. 2024
Sorry for the inconvenience and experience you had . We will look in to this matter urgently

2/10 Terrible

Andre

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 10 ene. 2024
Sorry for your unpleasant experience. Rest assured we are working on this matter

2/10 Terrible

Ashley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your feed back we will look into this

10/10 Excelente

Jasandra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The manager is an awesome guy. The prices are reasonable.
Se hospedó 3 noches en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you for your review

2/10 Terrible

Gloria

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible. Unable to stay
The room was so bad we were unable to stay in it. The tv did not work. The bathroom had some gunk on the floor. The carpet had some kind of powder all over and it stunk. When we got there the door was already open and all the windows were open. Never seen a room this nasty ever.
Se hospedó 1 noche en enero de 2024
Respuesta de Nick , el 8 ene. 2024
Thank you Gloria for your feed back . Rest assured we will look in to this asap

2/10 Terrible

Donald

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Place is run down and reeks of cigarettes. Couldn't get extra towels also the shower was a total loss. The whole experience was terrible.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 5 ene. 2024
Sorry for your unpleasant stay . We are working to making it better . We hope to see on your next visit

2/10 Terrible

Michael Blake

Viaje de negocios
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 27 dic. 2023
Michael sorry for your unpleasant stay at the property. We hope we can make it right to you on your next visit

10/10 Excelente

Jasandra

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nick , el 23 dic. 2023
Thank you for your excellent review at Americas Best Value Inn Lafayette Louisiana

10/10 Excelente

Michelle

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nick , el 21 dic. 2023
Thank you Michelle for choosing Americas Best Value Inn Lafayette

2/10 Terrible

Roxann

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If u wanna crack motel this the place. It was absolutely disgusting.the place is falling apart and dirty. Please don't book here if u bringing children. This place is unsafe!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nick , el 19 dic. 2023
Sorry for your unpleasant experience at our place . We will look in to this matter ASAP. We hope to see you soon Thank you

10/10 Excelente

Richard

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 20 dic. 2023
Thank you for your review

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 19 dic. 2023
Thank you

2/10 Terrible

Keyra

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 18 dic. 2023
Sorry for your unpleasant stay at our property. We hope we can make it right for your next visit

2/10 Terrible

Famous

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Filthy filthy rooms. Unsafe area. Lots of noise. So bad they literally lock you in the hotel. Stains and burn holes on the sheets. Paper thin towels smelled like axle grease. Lots of stains on the walls and floors. I was locked in with my family and wish I could have retrieved my handgun from the truck. Lots of foot traffic. Did I mention that they lock you in the hotel???? Do not take your family here. Sounds like someone was operating a dog kennel next door and also a thriving brothel down the hall. Not a politically correct way of saying it but not many people there who need sunscreen! Not safe for families!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick , el 11 dic. 2023
So sorry for the bad experience you had . We will look in to this matter asap and will resolve it . We hope you have a pleasant stay with us on your next journey

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 17 nov. 2023
Thank you

2/10 Terrible

Sven

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 15 nov. 2023
So sorry you were not satisfied. Please let us know so that we may improve by your next visit

6/10 Aceptable

Kayla

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
House keepers and management were great. The font
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 14 nov. 2023
Thank you

6/10 Aceptable

Kayla

Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 14 nov. 2023
Thank you

10/10 Excelente

mitchell

Se hospedó 1 noche en noviembre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you

10/10 Excelente

Angel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Thank you , el 11 dic. 2023
Thank you for your excellent rating for our Americas Best Value inn Lafayette LA

6/10 Aceptable

Anthony

Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you

10/10 Excelente

Gail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 10 nov. 2023
Thank you

2/10 Terrible

Gigi

Viaje en pareja
No le gustó: Condiciones de la propiedad
Lights in bathroom didn’t work. Smell was awful. Holes in walls. Cigarette holes in the sheets. Then there was a shooting in the next door parking lot. Never again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 25 oct. 2023
Dear Gigi,We sincerely apologize for the condition your room was in. What you described does not reflect our standards, and we will work to improve. That said, please know the safety of our guests is paramount to us, and we take several measures to ensure everyone who stays with us is secure. While we wish you had a better experience, we hope you'll give us another chance to change your impression of our property.

6/10 Aceptable

Brett

No le gustó: Limpieza y condiciones de la propiedad
Not the best.
The hotel smelled like cigarettes all around, bums were sleeping next to cars outside, the hotel had water stains and cracks in everything around the room, no hot water just frigid cold, the mini fridge was rusted and old, the tv screen was messed up and skipping like radio does when your in a bad area, Wi-Fi didn’t work and no breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you and we will look in to this matter

10/10 Excelente

Gabrielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nick, el 25 oct. 2023
Thank you

8/10 Bueno

Antonio

Viaje familiar
No le gustó: Condiciones de la propiedad
They didn’t have breakfast like they said when we called. We had a leak in our bathroom.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nick, el 25 oct. 2023
Thank you for your comments

10/10 Excelente

Angel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone is very nice
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you

4/10 Malo

Michael

Se hospedó 1 noche en septiembre de 2023
Respuesta de Nick , el 25 oct. 2023
Thank you

2/10 Terrible

Belinda

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
NEVER AGAIN
First of all the AC in our room did not work. Then they only had two towels in the room when we checked in and when we went to the front desk and asked for some more towels they said that I could not get any more until 9am the next morning. The web site said a hot breakfast was included but all they had was coffee and orange juice.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 22 sept. 2023
Dear Belinda,Thank you for your feedback. We apologize for any oversight you encountered while with us and will speak to our team to ensure we are meeting expectations. We hope for another chance to impress you going forward. This is not the lasting impression we want you to have, and we truly hope to have the opportunity to change your perceptions.

2/10 Terrible

tamera

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
This place is literally falling down around them, while the staff was nice there wasn't much they could do. Elevator was out, had to request lightbulbs for lamps, bathtub had a crack making it unstable, there were no TOWELS, and the entire property had a smell. This property needs a lot of work and is advertised to have breakfast and a restaraunt on property which it does not.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 19 sept. 2023
Dear Tamera,We are glad you enjoyed our friendly staff. However, we regret that you didn't have the comfortable visit we are typically known for. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we jump into action to rectify the issues you've mentioned and give our accommodations the attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 Terrible

Trung

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay but be warned !
Checking in at the counter was simple, issues started when I was told I didn't know how to use a key card, that required the desk person to physically pop a cover off and use a master key to let me in. Happened every time I left the room. They do not have WIFI, well they have un-secured free to access by anybody (customer or not). No shampoo/bar soap (basics). Syrup or some type of sugar base sticky residue is on night stand, desk, and floor by the fridge. I knew the place was going to be sketchy but not to the point where it was worse than other places for the same price i've been to. By far the worse out of the 10+ hotels i've stayed at in the past month to two months.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 9 sept. 2023
It's unfortunate to hear that you didn't have a good experience with us. We understand your frustration regarding the amenities you received and we will be sure to keep all your comments in mind as we continue to make improvements. We know that we can do better, and we hope you will give us another chance soon.

2/10 Terrible

Donna

No le gustó: Limpieza, servicios, condiciones de la propiedad
I didn't like the fact id prepd & immediately wanted to ck out ,was told no refund would be issued . I took pics , expedia was no help . A partially acceptable room was found 2 hrs after i checked in elevator was out of order , no breakfast, no restaurant. Im out $184 for 2 nite stay & all i received was being treated horribly. I shoulsve received a full refund .
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Relations, el 6 sept. 2023
Dear Donna,While we appreciate you taking the time to share your experience, we regret that your stay was not as expected. Rest assured, we will work to make any necessary improvements. Regarding a refund, please know that it depends on the site you used to book through, as some third-party sites have a no-cancellation policy. We encourage you to reach out to them with any billing concerns. Your feedback is appreciated, and safe travels.

2/10 Terrible

David

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointed
Did not enjoy it what so ever had the wrong room and when the ac started leaking they refused to give us another room nd sent the maintanence man to fix it which took over an hour
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 6 sept. 2023
Dear David,We appreciate every bit of feedback, as it helps us make our service all the better. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 Terrible

Valentina

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Someone climb through our window!! The maintenance guy chased it with a pistol
Se hospedó 2 noches en agosto de 2023
Respuesta de Nick Patel , el 31 ago. 2023
We apologize for the terrible experience you had at our property. We are looking in to this situation so we can make sure it does not happen againHope you can give us another chance for your next stay Thank youNick

2/10 Terrible

Tina

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2023
Respuesta de Nick Patel , el 31 ago. 2023
Thank you for your feed back and we plan to make sure everything is correct for your next stay with us

4/10 Malo

logan

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was where we ended up at after being treated like we were less than human by your customer service and after being promised a 25 dollar credit 3 different times which they said it would be there in 72 hours but we're going on 4 days now we still haven't received as we speak. So your 72 hours turned into 4 days and counting.
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 17 ago. 2023
Dear Logan,Thank you for reaching out, though we regret the experience you've described and that we failed to impress you with our service. Please know that we never intend to leave any billing concerns unresolved, and we encourage you to contact us at the property to discuss this matter further. We look forward to hearing from you and working together to resolve this.

2/10 Terrible

Tiffany

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There were no lights and wet used dirty towels and they wouldn’t give us new towels and we only came to shower . And they refused to refund our money even though we didn’t use this room it was disgusting
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations, el 8 ago. 2023
Thank you for choosing to stay with us. We are disheartened that we were unable to meet your expectations. Your feedback is valuable to us, and we will be sure to share your thoughts with our team for improvement. Please consider staying with us again so that we can have one more chance at impressing you.

10/10 Excelente

Kyrin

Se hospedó 8 noches en julio de 2023
Respuesta de Nick Patel , el 31 ago. 2023
Thank you for you feed back