"Super staff and modern clean -- GREAT location just across the street from the big mall and lots of great dining options. NO evidence of the demonstrations and protests seen at in the older part of the city. (We stayed there also a the Santiago and much preferred the NH Collection due to the location. However, I like new and modern so I have a somewhat biased opinion. IF you prefer the somewhat more crazy nightlife then the old downtown area maybe for you but if you want clean, SAFE and modern --this is the spot. Would definitely go back to this hotel if I needed to stay in Santiago again.…""Super staff and modern clean -- GREAT location just across the street from the big mall and lots of great dining options. NO evidence of the demonstrations and protests seen at in the older part of the city. (We stayed there also a the Santiago and much preferred the NH Collection due to the location. However, I like new and modern so I have a somewhat biased opinion. IF you prefer the somewhat more crazy nightlife then the old downtown area maybe for you but if you want clean, SAFE and modern --this is the spot. Would definitely go back to this hotel if I needed to stay in Santiago again.WW…"

Reviewed on Mar 3, 2020

"The suites are big and comfortable. The beds are good. The location is very practical being so close to Parque Arauco. The staff is GREAT. The view from my room was very beautiful. Breakfast could be improved , it is not as good as other places of similar price. TV's in the room are not as good as they should. I believe that the volume has been limited, and as a result I couldn't watch any movie.…""The suites are big and comfortable. The beds are good. The location is very practical being so close to Parque Arauco. The staff is GREAT. The view from my room was very beautiful. Breakfast could be improved , it is not as good as other places of similar price. TV's in the room are not as good as they should. I believe that the volume has been limited, and as a result I couldn't watch any movie.WW…"

Reviewed on Apr 2, 2019

"The location is fantastic and the rooms are clean and comfortable. Staff was very friendly and gave us good recommendations. Airport pickup was very helpful. We enjoyed sitting out on the deck each night. Times are a little tense in Santiago and the staff explained it well. Wishing you the best for your beautiful country!…""The location is fantastic and the rooms are clean and comfortable. Staff was very friendly and gave us good recommendations. Airport pickup was very helpful. We enjoyed sitting out on the deck each night. Times are a little tense in Santiago and the staff explained it well. Wishing you the best for your beautiful country!WW…"

Reviewed on Feb 8, 2020