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Hotel Encanto de Las Cruces

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Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/Patio

Overview of Hotel Encanto de Las Cruces

Hotel Encanto de Las Cruces

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationMesilla Valley Mall2 min walk
  • Popular LocationMountainView Regional Medical Center2 min drive
  • Popular LocationAdvanced Care Hospital of Southern New Mexico3 min drive
  • AirportLas Cruces, NM (LRU-Las Cruces Intl.)19 min drive

Choose dates to view prices

About this area

Las Cruces

Hotel Encanto de Las Cruces is located in Las Cruces. Las Cruces Museum of Art and Museum of Nature & Science are cultural highlights, and some of the area's activities can be experienced at Sonoma Ranch Golf Course and Red Hawk Golf Club. Discover the area's water adventures with water skiing nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and mountain biking.
Popular Location

What's nearby

  • Mesilla Valley Mall - 2 min walk
  • MountainView Regional Medical Center - 2 min drive
  • Advanced Care Hospital of Southern New Mexico - 3 min drive
  • Fresenius Medical Care at Memorial Medical Center - 3 min drive
  • Memorial Medical Center - 4 min drive

Restaurants

  • Gardunos — 1 min walk
  • Farley's — 3 min walk
  • Tiffany's — 3 min walk
  • Village Inn Pancake House Restaurant — 6 min walk
  • McAlister's Deli — 7 min walk

About this property

Hotel Encanto de Las Cruces

3.5-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite. All 203 rooms offer free WiFi, room service, and LED TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Hotel Encanto de Las Cruces offers 203 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Las Cruces hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Movado Salon Day Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11 AM: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 75 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Encanto de
Encanto de Las Cruces
Encanto Hotel
Hotel Encanto
Hotel Encanto de
Hotel Encanto de Las Cruces
Hotel Las Cruces
Las Cruces Hotel
Hotel Encanto Las Cruces
Encanto Las Cruces
Encanto
Encanto Las Cruces Las Cruces
Hotel Encanto de Las Cruces Hotel
Hotel Encanto de Las Cruces Las Cruces
Hotel Encanto de Las Cruces Hotel Las Cruces

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 547 out of 944 reviews
5 - Excellent 58%
Rating 4 - Good. 266 out of 944 reviews
4 - Good 28%
Rating 3 - Okay. 67 out of 944 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 944 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 944 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities
I asked twice for mini fridge and microwave never got it. Check in time is 4 I had to keep asking until 430 when our room would be ready. Until 430 it was. Then yes got there early and was offered pool access which was full and no where to sit, we waited, it was still full. Beds not comfortable. But beautiful. I rather stay at a Radisson for same price.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pol and lounge area were excellent
Stayed 1 night in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Encanto is in a great location and easy to find, located close to hospital, shopping and food, and the mall. It has a nice restaurant, as well. We have stayed here more than once and have been pleased with the stays. Only complaint, which we took up with the front desk staff upon check-out, was the dripping return air-vent and the smell of the room - smoke? - upon entering. We got used to smell, but it did linger on our clothes, it seemed. Yes, we would probably stay here again.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner, Traveled with family
When I checked it they should have told me that I had to call everyday to have my room serviced. when I got back to my room it wasn’t cleaned so I called downstairs and they told me that there was a callout and that’s why they never came to clean my room . So the second day when we go out and we come back the room wasn’t done again so I called again and this time this person said oh they should’ve told you that because of Covid you have to call if you want your room serviced and I said well nobody told me that and I had to keep calling every day for K cups and towels .. But I liked the pool it is beautiful. There’s also no refrigerators in the room but if you call and ask for one they do come bring one
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We got a double bed room on the 2nd floor The floors are hardwood but the wheels on the bed were not locked so every time we went to get in the bed it rolled across the room. We only had one trashcan for the whole room which was the small one located in the bathroom. The pool area was extremely crowded with people eating and drinking someone actually dropped a full container of food into the pool. Then at about 2 AM the whole hotel lost power till about 5 AM in 90 degree weather. Unfortunately my room was turned into a sauna for a few hours.
Stayed 1 night in Jun 2021