Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 18, 2024 on Expedia
We stayed in a 1 bedroom garden bure, very clean but a little outdated (esp the bathroom) although I note the villas, etc are a little more modern. Staff are excellent especially Fina, John, Rosa, Mia and Miriam - so great with children (as all locals are). The grounds within are beautiful and well kept. Would stay again!
by A verified traveler
Posted Jun 16, 2024 on Expedia
Excellent choice of family friendly resort
by A verified traveler
Posted Jun 16, 2024 on Expedia
Staff are so amazing. Internet was very poor, but then I guess you’re not there to sit on devices, you’re their to relax and the resort and staff are fantastic
by A verified traveler
Posted Jun 14, 2024 on Expedia
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by A verified traveler
Posted Jun 13, 2024 on Expedia
Run down property, not worth the price . no hand towels in the bathroom. Notified house keeping . Still didn't recive any hand towels.
by A verified traveler
Posted Jun 11, 2024 on Expedia
The staff were unfailingly friendly and helpful and the food was excellent with a massive menu. We stayed in a waterfront villa and the ocean was only 5m away from the front door on the other side of the private pool.
Comment from Hotel Management
Jun 12, 2024 by FL, Hotel Management
Bula Rhyan,Thank you for sharing your experience with us! We are delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that you enjoyed the excellent food and extensive menu.It sounds like you had a wonderful time in our waterfront villa, with the ocean just steps away from your private pool. We’re glad you enjoyed the beautiful location and amenities.We look forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted Jun 7, 2024 on Expedia
Comment from Hotel Management
Jun 12, 2024 by FL, Hotel Management
Bula Sagar, Thank you so much for the 5-star rating! We're thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and we look forward to providing you with more exceptional stays in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
by A verified traveler
Posted Jun 7, 2024 on Expedia
Excellent service and hospitality.
Comment from Hotel Management
Jun 12, 2024 by FL, Hotel Management
Bula Sagar,Thank you for your kind words! We're delighted to hear that you experienced excellent service and hospitality during your stay with us. Providing top-notch service and creating a welcoming atmosphere for our guests is our priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of hosting you again soon!
by A verified traveler
Posted Jun 1, 2024 on Expedia
Quiet, clean and great service
Comment from Hotel Management
Jun 5, 2024 by FL, Hotel Management
Bula Maria,Thank you for your kind review! We are thrilled to hear that you found our property to be quiet, clean, and that you enjoyed the great service provided by our team.Your positive feedback is greatly appreciated and encourages us to continue delivering the best possible experience for our guests. We look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted May 31, 2024 on Expedia
Overall the property was great along with the entertainment. The rooms could be updated but that was pretty much it.
Comment from Hotel Management
Jun 5, 2024 by FL, Hotel Management
Bula Katrina, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the property and the entertainment provided during your stay.We appreciate your constructive comments regarding the rooms. Please know that we are always looking for ways to improve our guests' experience, and your input is invaluable in helping us make necessary updates.We're glad that, overall, you had a great experience, and we hope to have the opportunity to welcome you back in the future.
