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"Only thing bad I have to say is that the ice machines are too far away from my room. I had to walk a long hallway and then another half hallway and it was just too far. I believe it should be close to elevators or midway in hallway. Great Job!! To Dominic the bartender and the night cook who went out of his way to may a flatbread pizza for my sister in law. Dominic was very friendly guy to talk too. But very busy after concerts. God bless his soul he was extremely busy that night after concert. We will stay there again in the future!! Great location for downtown . Just loved it !!"

"quiet"

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"The staff were thoughtful and genuinely friendly. It was a pleasure to stay there."

"I cannot say enough great things about my recent stay at the AC Hotel Pasadena, but what truly made the experience unforgettable was the outstanding customer service provided by Roman. From the moment I arrived, Roman went above and beyond to make me feel welcome and taken care of. His professionalism, attentiveness, and warm demeanor made all the difference — if I could give 10 stars out of 10 for customer service, I absolutely would! The room itself was breathtaking — hands down the most beautiful hotel room I’ve ever stayed in. Every detail was thoughtfully designed, and the atmosphere was modern, calming, and luxurious. Cleanliness was clearly a top priority as well. The room was spotless, fresh, and impeccably maintained, which added to the overall comfort of the stay. If you’re looking for a hotel that combines elegance with truly impeccable service, look no further than the AC Hotel Pasadena — and be sure to ask for Roman. He’s a true gem and a shining example of what hospitality should be!"

"The staff and everybody were great"

"Stayed here for 3 nights, as a family of 4, at the start of our trip to California. Smooth check-in. Our room was a 2 queen bed room. Large bathroom with bath and shower. Plenty of towels and flannels for us all to use. Room was spacious enough for us and included a fridge and microwave. Although we didn’t use it, the gym was small but looked good. My son used the pool and loved it. There was a complimentary breakfast available in the lobby which was quite extensive. There were cereals, cooked options and a waffle maker."

"Staff was really pleasant and room was kept clean"

"Great place to get away to. We took a tour at JPL and spent the night here and loved every minute of it. We're already planning another trip so we can stay here again."