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Overview of Zen Apartments London - Excel O2 Arena

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Featured Image
Indoor Spa Tub
Balcony
Desk, soundproofing, iron/ironing board, rollaway beds
Desk, soundproofing, iron/ironing board, rollaway beds

Zen Apartments London - Excel O2 Arena

4 out of 5
Guests rated this property 2.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Kitchen
  • Parking available
  • Laundry

Explore the area

    Popular LocationExcel Exhibition Centre11 min drive
    Popular LocationO2 Arena15 min drive
    Popular LocationTower Bridge15 min drive
    AirportLondon (LCY-London City)17 min drive

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Apartment, 2 Bedrooms

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio

  • 549 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

London

Zen Apartments London - Excel O2 Arena is located in London's Canary Wharf neighborhood. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Liverpool Street and Borough Market. Looking to enjoy an event or a game? See what's going on at O2 Arena, or consider Piccadilly Theatre for a night out.
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Map
Popular Location

What's nearby

  • Tower of London - 9 min drive
  • Excel Exhibition Centre - 11 min drive
  • The Shard - 12 min drive
  • O2 Arena - 15 min drive
  • Tower Bridge - 15 min drive

Getting around

  • Crossharbour Station - 3 min walk
  • London Limehouse Station - 6 min drive
  • London City Airport (LCY) - 17 min drive

Restaurants

  • Goodman — 9 min walk
  • Bella Cosa Restaurant — 10 min walk
  • Hazev Restaurant — 10 min walk
  • Bengal Quay — 10 min walk
  • The Gun — 11 min walk

About this property

Zen Apartments London - Excel O2 Arena

Art Deco London hotel in Canary Wharf with restaurant
A restaurant, an indoor pool, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a spa tub, self parking, and dry cleaning. All rooms are soundproofed and offer free WiFi and hair dryers. Guests will find kitchens with refrigerators, ovens, microwaves, and dishwashers. Weekly housekeeping is available.
Zen Apartments London - Excel O2 Arena offers 2 accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with digital channels. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Things to do

  • Indoor pool
  • Outdoor tennis court
  • Spa tub

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Reception hall

Guest services

  • Dry cleaning service
  • Golf pro shop
  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • Bulgarian
  • English
  • Hindi
  • Latvian
  • Russian
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 7:00 AM
Late check-in fee: GBP 30 for check-in after 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night
  • Late check-in fee: GBP 30 for check-in after 8 PM
  • Late check-out fee: GBP 30 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number No+Registration+ID

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Zen Apartment London Excel O2 Arena
Zen Apartment Excel O2 Arena
Zen London Excel O2 Arena
Zen Excel O2 Arena
Zen Apartments London Excel O2 Arena
Zen Apartments London - Excel O2 Arena Hotel
Zen Apartments London - Excel O2 Arena London
Zen Apartments London - Excel O2 Arena Hotel London

Frequently asked questions

2.0
Rating 5 - Excellent. 1 out of 13 reviews
5 - Excellent 8%
Rating 4 - Good. 1 out of 13 reviews
4 - Good 8%
Rating 3 - Okay. 1 out of 13 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 13 reviews
2 - Poor 31%
Rating 1 - Terrible. 6 out of 13 reviews
1 - Terrible 46%

2.2/5

Cleanliness

2.2/5

Staff & service

4.0/5

Amenities

1.8/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy apartment. No extra sheets or towels however.
Stayed 6 nights in Dec 2018

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice place but however the service was horrible.. once we checked me, we contacted the management about house supplies 2 days later and no one ever came by to drop off any.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
I usually don't post reviews unless they deserve them. Apartment was not clean at all, dirty floors dirty shower and the previous tenants body wash and shampoo were left on the shower floor. Would not stay here again

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book
The most disappointing stay ever. I booked a double room apartment and was fined of with 2 studios which were in separate buildings. One of which had no hot water during the stay and stank of Indian curry. We could not get hold of the owners neither could hotels.com who tried several times and who did not phone me back on the 2 promised occasions. I would not recommend these apartments nor hotels.com a ruined weekend which happens once a year with family from Italy and Ireland