Ratings based on 281 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 15, 2024 on Expedia
Basic property about a mile from the train station in Lugano with limited dining options nearby. Our room had 2 beds and a small kitchenette with almost no dishes (so if you want to actually use the kitchenette you’ll need to bring your own). The stay was comfortable for the price, but rooms are on a busy street so it gets quite loud if a window is open. I would not recommend this stay to light sleepers!
Comment from Hotel Management
May 22, 2024 by Vadim, Reception, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Apr 19, 2024 on Expedia
Nice!
Comment from Hotel Management
May 22, 2024 by Vadim, Reception, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Mar 8, 2024 on Expedia
Everything is convenient and easily accessible.
Comment from Hotel Management
Mar 10, 2024 by Vadim, Reception, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted Feb 12, 2024 on Expedia
Very good
Comment from Hotel Management
Mar 4, 2024 by Vadim, Reception, Hotel Management
Thank you for your feedback!
by A verified traveler from FLOWER MOUND
Posted Dec 9, 2023 on Orbitz
We stayed at this hotel for one night on our journey from Lake Como to Zurich. Website information is little misleading that this location is walkable to Lugano train station. But its 1.5 km from station, but there is bus stop opposite to the hotel. This looked like apartment coverted to hotel. very basic ameneties. Hotel staff was good and provided details for late check in, but did not give correct details about bus in the morning to go to train station. One couple helped us in the morning with bus details and we were able to reach station on time to catch 6:35 am train. It is very hard to find cab in this area. Bus is preferable, so please make sure you have enough details about bus schedules. I would not recommend this hotel until you have very short stay to catch an early train.
by A verified traveler
Posted Oct 27, 2023 on Hotels
Belle chambre avec salle de bain. Cuisine mais on doit payer pour avoir les chaudrons et assiettes et le reste. Le personnel courtois, poli et donne des renseignements si on le demande. Bien situé, je le recommande avec un prix raisonnable.
Comment from Hotel Management
Oct 31, 2023 by Vadim, Reception, Hotel Management
Merci beaucoup chère M.me Louise et à bientot!
by A verified traveler
Posted Oct 12, 2023 on Expedia
Bien situé pour une visite rapide
Propre
Bon service
Comment from Hotel Management
Oct 12, 2023 by Vadim, Reception, Hotel Management
Merci pour votre feedback
by A verified traveler
Posted Oct 7, 2023 on Expedia
Air conditioning was poor. Beds had only warm covers. Hard to sleep
Comment from Hotel Management
Oct 12, 2023 by Vadim, Reception, Hotel Management
Thank you for your feedback
by A verified traveler
Posted Aug 5, 2023 on Expedia
Most friendly and helpful staff. Nice option overall, especially at this price point.
Comment from Hotel Management
Aug 6, 2023 by Vadim, Reception, Hotel Management
Thank you very much Johan
by A verified traveler
Posted Jul 25, 2023 on Expedia
Very small for three people. Seemed very damp. The location was good. 15 minute walk to the centre of the city or the bus stop was right outside the hotel. Staff were friendly. Very expensive place to eat.
Comment from Hotel Management
Jul 29, 2023 by Vadim, Reception, Hotel Management
Thank you for your feedback
