- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a relaxing little staycation without having to worry about all the virus concerns, but I got to this hotel, and half the staff was not wearing masks (though they are mandated in Dane County), my nonsmoking room reeked of cigarette smoke and had cigarette marks on the counters in the bathroom and by the hot tub, and there was a residue of a crystallized yellow liquid spilled on the marble countertop up by the jacuzzi mirror that I do not want to know from where it came. The housekeeping staff was nice enough to clean it up upon request when they stopped by on the second day. We just avoided the area like the plague until then because I just really needed a getaway. But very disappointing, especially in the Age of COVID-19.