“We booked a room at this hotel back in May for a 2 night stay over the 4th of July weekend. We arrived around 5PM and checked in. However, when we opened the door to our assigned room, we discovered that it was already occupied. After driving all the way from Dallas, this was extremely disappointing. We had planned to settle into our room and get comfy before heading to a family gathering. We returned to the front desk, she said she needs to contact her manager to assign us a different room. We……
“We booked a room at this hotel back in May for a 2 night stay over the 4th of July weekend. We arrived around 5PM and checked in. However, when we opened the door to our assigned room, we discovered that it was already occupied. After driving all the way from Dallas, this was extremely disappointing. We had planned to settle into our room and get comfy before heading to a family gathering. We returned to the front desk, she said she needs to contact her manager to assign us a different room. We……
Arlene