“The reception staff member, Ida, offered exceptional customer care. She was very friendly and even remembered customers’ names when greeting them, which made me feel truly valued.
In the past, I’ve often experienced staff who appear friendly but simply and conveniently respond with “I’m sorry, we don’t have that” or “not available” without even checking when I ask for something simple like hot water, fresh coffee, or a complimentary comb. Ida is completely different. She always responded with……
“The reception staff member, Ida, offered exceptional customer care. She was very friendly and even remembered customers’ names when greeting them, which made me feel truly valued.
In the past, I’ve often experienced staff who appear friendly but simply and conveniently respond with “I’m sorry, we don’t have that” or “not available” without even checking when I ask for something simple like hot water, fresh coffee, or a complimentary comb. Ida is completely different. She always responded with……
Claire