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Holiday Inn University of Memphis All Suite, an IHG Hotel

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Exterior
Premium bedding, in-room safe, desk, soundproofing
TV
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Holiday Inn University of Memphis All Suite, an IHG Hotel

Holiday Inn University of Memphis All Suite, an IHG Hotel

3.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
3700 Central Ave, Memphis, TN, 38111

Guests rated this location 8.9/10 - Excellent

Explore the area

  • Popular LocationPink Palace Museum2 min drive
  • Popular LocationDixon Gallery and Gardens4 min drive
  • Popular LocationOverton Park5 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive

Room options

About this area

Memphis

Holiday Inn University of Memphis All Suite, an IHG Hotel is located in East Memphis, a neighborhood in Memphis, and is near the airport and near a metro station. Bass Pro Shops at the Pyramid and Wolfchase Galleria are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore T. O. Fuller State Park and Audubon Park. Check out an event or a game at FedEx Forum, and consider making time for Graceland, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Pink Palace Museum - 2 min drive
  • Dixon Gallery and Gardens - 4 min drive
  • Overton Park - 5 min drive
  • Rhodes College - 6 min drive
  • Memphis Zoo - 10 min drive

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • McDonald's - 2 min drive
  • Wendy's - 2 min drive
  • Starbucks - 20 min walk
  • Taco Bell - 19 min walk
  • Cook Out - 2 min drive

About this property

Holiday Inn University of Memphis All Suite, an IHG Hotel

3-star hotel located in East Memphis
Take advantage of an art gallery on site, a shopping mall on site, and dry cleaning/laundry services at Holiday Inn University of Memphis All Suite, an IHG Hotel. The onsite restaurant, Medallion Restaurant, features American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • A shopping center shuttle, an area shuttle, and access to a nearby indoor pool
  • Guest reviews say great things about the location
Room features
All 82 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Highchairs, children's dinnerware, and free infant beds
  • Sofa beds and free rollaway/extra beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Medallion Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Children's dinnerware
  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool (guest access)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Memphis University
Holiday Inn University Hotel Memphis
Holiday Inn University Memphis
Memphis Holiday Inn University
Holiday Inn Univ Memphis
Holiday Inn University Memphis All Suite Hotel
Holiday Inn University Memphis All Suite
Holiday Inn University All Suite
Holiday Inn University of Memphis All Suite
Holiday Inn University of Memphis All Suite an IHG Hotel
"Holiday Inn University of Memphis All Suite an IHG Hotel"

Frequently asked questions

Is Holiday Inn University of Memphis All Suite, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn University of Memphis All Suite, an IHG Hotel?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn University of Memphis All Suite, an IHG Hotel on Apr 2, 2023 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn University of Memphis All Suite, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn University of Memphis All Suite, an IHG Hotel?

Check-in is from 3:00 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn University of Memphis All Suite, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn University of Memphis All Suite, an IHG Hotel located?

Located in East Memphis, this hotel is steps from University of Memphis and Art Museum of the University of Memphis. Pink Palace Museum and Galloway Golf Course are also within 1 mi (2 km).

Can I cancel my reservation for free at Holiday Inn University of Memphis All Suite, an IHG Hotel and receive a full refund?

Yes, Holiday Inn University of Memphis All Suite, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn University of Memphis All Suite, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 540 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 150 out of 540 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 48 out of 540 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 21 out of 540 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 20 out of 540 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lexer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mercedes was great to start, and the property was very accommodating. Will return again, thanks.
Stayed 1 night in Mar 2023

4/10 Poor

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not enjoy... No soap in dispenser....room was cold. Tried to adjust thermostat but didnt seem to work.
Stayed 1 night in Mar 2023

6/10 Okay

Marlena

Disliked: Cleanliness
Stayed 1 night in Mar 2023

8/10 Good

MJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appears that someone sideswiped my daughter's car in the parking lot. We're checking with the motel to see if it's possible that that was caught on camera. In general, Memphis has a reputation of having some very sketchy areas, so we stayed close to the University to avoid that element. This is something the Holiday Inn folks could not possibly have foreseen. We're hoping they can assist us with the documentation. We loved how quiet the actual motel was, the staff did all that they could do help us. The motel is old. The heating system needs updating. At one point, three of us had no heat on a chilly night. Tate, the maintenance gentleman, was great at helping us get our room back to "toasty." We'd definitely stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2023

4/10 Poor

yongsuk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room on the first floor smells so bad. Water was not stopping from the tap. Bathroom has so many black stains. AC is running too strong to stay, but temperature is not low. I asked two of staffs how to turn off it. They said they do know how to turn it off and asked maintenance guy, but he did not come to my room. I should know there is something wrong with my room. I opened the door for 30 minutes, but soon or later my throat hurts. I asked another room. The different staff gave a decent room. It is kind of discrimination.
Stayed 1 night in Mar 2023

10/10 Excellent

Adriane

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Tonya D

Stayed 1 night in Feb 2023

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, cleanness and good food selections at the restaurant.
Stayed 2 nights in Jan 2023

2/10 Terrible

Rita

Liked: Amenities
Disliked: Staff & service
The day shift front desk crew were horrible. I had a plumbing problem in the bathroom the entire stay and they were completely dismissive of my issue. I also had some bugs in the room. Front desk manager, Tavetra said that these were bugs that came from outside. How? The windows were closed and wouldn’t open. When I tried to give her these innocent bugs on a napkin, she refused to place it in her trash can and advised me to put it in the one in the lobby. I requested a refund but was told that since I had booked via a third party that I could not receive one. However, I paid at the hotel and should have been given a refund due to the bugs, plumbing issues the entire stay, and the unprofessional and rude behavior provided by the front desk staff.