Search Mercer Cottages

"The lady who checked me in couldn't stop yawning. The room was dirty (not because of housekeeping), but just trim, rust, holes in wallpaper, etc."

"The staff was VERY friendly and helpful! Our room was very clean and comfortable! Breakfast was delicious too! We will definitely be coming back to stay!"

"Parking is good, breakfast is good. Good stay."

"Emergency travel. Hotel was convenient and helpful"

"The room was pretty clean but had a slight sewage smell and rust on the bathroom door frame. Breakfast was not great for me. I asked if they had any gluten free options and the girl just said no. Other hotels in the past had frozen muffins and individual yogurts. Also the side door we used never locked... anyone could just walk in without using a key card."

"We booked this hotel because we were attending a basketball tournament. Upon arrival we were not notified that there was no hot water for the entire hotel. We did not realize until we returned from the tournament to shower. I then went to the front desk for more information where i was told the manager was unavailable, there was no estimated resolution and they could not do anything for us. They also mentioned they had received multiple complaints from other guest but still did not inform anyone of the issue. I was told someone from the hotel would reach out to me within 1 week. I still have not heard back from anyone nor has any type of refund or resolution been offered. I booked my stay with 3 children and we did not have hit water for the entire duration of our stay. This hotel was booked for the convenience of location to our tournament and the assumption that BASIC amenities would be provided. Appalled by how the situation was handled. Absolutely would not recommend! "

"Clean, quiet, easy check-in."

"Comfy bed. Quiet. Decent breakfast. Close to a really good restaurant."

"Had a check-in after midnight, went quick and knew everything I needed to know. Great night staff."