Moscow Vacations from $394

The room had coffee stains, could not close the curtain to prevent light from highway traffic, no exhaust in the bathroom. Glad there was coffee and water in the room. On site restaurant was closed

Clean room, great decor and friendly staff

The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives.

I absolutely adore the staff here. Somehow Claire always recognizes me, and is most helpful.

Parking was a little bit out of the way. But I guess we enjoyed the walk. It was a little bit more so when it was raining because we were loading up our car. Disappointed that there wasn’t a microwave in the room because we ate at the restaurant and would’ve liked to warm up our food.