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Opiniones de Napa River Inn

4 out of 5
Napa River Inn
500 Main St, Napa, CA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 763 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 170 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 1002 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Amie Ridling, el 8 ago. 2023
Hi Diana,Thank you for your review. We hope you will join us again in the future.Cheers!

10/10 Excelente

Miroslava

Se hospedó 1 noche en marzo de 2023
Respuesta de Amie Ridling - Reservations Manager, el 21 abr. 2023
Hello Miroslava,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

8/10 Bueno

ANA GRISELDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muchos Restaurantes cierran martes y miércoles.
Deberían de avisar que el Spa solo se abre el fin de semana y que el Restaurante cierra martes y miércoles. No me gusto que nos dieran el último cuarto del edificio que nos asignaron. El personal muy amable en general.
Se hospedó 3 noches en enero de 2022
Respuesta de Andrew B Rooms Director, el 20 ene. 2022
Dear ANA GRISELDA, Thank you for letting us know about your stay. Due to covid and staffing a lot of places in the Napa Valley have altered their hours to best accommodate their guest. As for all of our guest we always recommend you do some research and make reservations for any restaurants or wineries you plan on visiting. Hopefully the next time you visit the Napa Valley things will be closer to normal. Thank you and have a wonderful day. Warmly, Andrew Bermejo Director of Rooms

10/10 Excelente

ANA MARIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Andrew B Rooms Director, el 19 ene. 2022
Dear ANA MARIA, Thank you so much for the kind review! Have a great day! Warmly, Andrew Bermejo Director of Rooms

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Leticia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mucho nivel
Todo muy lindo y de alta calidad. Mucha atención a los detalles.
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Jaime

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

Tracy

Viaje en grupo
Le gustó: Servicio y personal
Felt it was older and worn but walkable to shops and restaurants
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sharon

Viaje en pareja
We discovered the B&B we had booked was unavailable and luckily we were able to book a room for all three nights. It was more convenient and better than the B &B we had planed for. The property is beautiful, especially all the outdoor gardens. Thanks
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Rhonda, Atlanta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and beautiful decor. A perfect spot along the Napa River and next to downtown Napa restaurants and shops!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Relaxing place for Mother’s Day and birthday stay
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kishore, Castro Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is an unpretentious hotel right in the heart of historic Napa. The delivered morning breakfast pastries plus the happy hour weekday wine tasting was a nice touch.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We will absolutely be back! Beautiful room, perfect location and friendly staff. Loved our stay
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful hotel and room. We loved that we were able to walk restaurants and the wine train. We would stay here again.
Se hospedó 3 noches en mayo de 2024
Respuesta de Kyli G, el 9 may. 2024
We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kyli G, el 3 may. 2024
Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

8/10 Bueno

Lori, San jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Lori

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Right in the heart of everything. Could walk to pretty much everything in Napa
Se hospedó 4 noches en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and conveniently located.
Se hospedó 4 noches en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
Thank you for letting us know about your recent experience with us. We appreciate the amazing feedback and look forward to having you return. Cheers!

10/10 Excelente

Leigh

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went on a girls trip to Napa Valley. This hotel was in the perfect spot for walking to local restaurants, shopping and tours. Hotel staff were very nice and helpful. I would highly recommend this hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Kyli G, el 25 abr. 2024
We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Vincent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 2 noches en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Francesco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great.
Se hospedó 2 noches en abril de 2024
Respuesta de Kyli G, el 3 may. 2024
Thank you for letting us know about your recent experience with us. We appreciate the amazing feedback and look forward to having you return. Cheers!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I checked in I inadvertently left my sunglasses on the check in counter. Would have been nice if clerk had been more alert and have let me know or inquired. But all good, next day wife went check-in counter and there they were. Other than that all good.
Se hospedó 3 noches en abril de 2024
Respuesta de Kyli G, el 20 abr. 2024
Thank you for your feedback. We apologize for not getting back to you sooner about your missing glasses. We enjoyed having you and look forward to your return.

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable room with fireplace balcony and river view. We we given a coupon to leave on our door handle and a box of pastry brought to our door at the time we requested. Nice touch. My husband usually doesn’t eat sweets but each day he was delighted to discover what was in the box. Steps from Iron Chef Morimoto’s restaurants
Se hospedó 2 noches en abril de 2024
Respuesta de Kyli G, el 19 abr. 2024
Thank you for letting us know about your most recent experience with us. It looks like you truly enjoyed your self with us and the staff will be happy to hear they were able to facilitate that. Our freshly baked pastries are a great way to start a day in valley. Thank you and have a wonderful day!

10/10 Excelente

Rosa, Hayward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay with no issues
Se hospedó 1 noche en abril de 2024
Respuesta de Amie Ridling, el 16 abr. 2024
Hi Rosa,Thank you so much for your feedback, we appreciate it and look forward to your return to the Inn.Cheers!

8/10 Bueno

Monica

Le gustó: Servicios
Pastries and water were great
Se hospedó 1 noche en abril de 2024
Respuesta de Amie Ridling, el 16 abr. 2024
Hi Monica,Thank you for letting us know about your stay. We are happy to see that you enjoyed your time with us. The freshly baked goodies from Sweetie Pie's are always a huge hit. We look forward to your next visit to the Napa Valley and thank you again for your feedback.Cheers!

10/10 Excelente

Denise

Se hospedó 1 noche en abril de 2024
Respuesta de Kyli G, el 4 may. 2024
Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely location and stay!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 16 abr. 2024
Hi Donna,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Corbet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place.
Se hospedó 1 noche en abril de 2024
Respuesta de James, el 10 abr. 2024
Hi Corbet, Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Nicolas D

Se hospedó 1 noche en marzo de 2024
Respuesta de Kyli G, el 3 may. 2024
Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Daniel, Denver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful property. Will stay here again
Se hospedó 3 noches en abril de 2024
Respuesta de James, el 7 abr. 2024
Hi Daniel,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!James BasconFront Office Manager

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely place. Great location. Friendly staff
Se hospedó 3 noches en abril de 2024
Respuesta de James, el 6 abr. 2024
Hi Lisa, We are so happy to hear that you truly enjoyed your time with us. Like you, we also appreciate the Napa River Inn and it's Beautiful location. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. Thank you and we look forward to your return. Cheers!

10/10 Excelente

Ronald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, walkable to restaurants and wine train, very clean, professional staff
Se hospedó 2 noches en abril de 2024
Respuesta de James, el 5 abr. 2024
Hi Ronald,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Mithilesh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was excellent from check in to check out
Se hospedó 2 noches en marzo de 2024
Respuesta de James, el 5 abr. 2024
Hi Mithilesh,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

F, West Bloomfield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice room with patio, plenty of food options, walk to town center
Se hospedó 2 noches en abril de 2024
Respuesta de James , el 5 abr. 2024
Hi Mr. Lambkin,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Babak

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location, cleanness of facility, Staff friendliness, historical location, parking, I liked. We had two room One was really good size one was small specially when we put a roll in bed. Bathrooms in both room were not private enough.
Se hospedó 2 noches en marzo de 2024
Respuesta de James, el 4 abr. 2024
Hi Babak, Thank you for letting us know about your recent stay. We are so happy to hear that you enjoyed your time with us. We do love our location and feel so lucky to be here. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. I see you stayed in our Embarcadero building; we also have the Plaza and Historic building on property. Some more options to look into. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

myra

Viaje en pareja, Viaje con mascota
Our room was perfect for my husband, (our labradoodle), Odie, and myself. Clean, big and updated. The front desk staff was courteous and friendly. They had a welcome basket for our pup filled w/treats, blankets and water bowl. Just a lovely stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Myra,Thank you for the lovely review. We are so happy to hear that you, your husband and Odie enjoyed your time with us. We love meeting our guests furry family members. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. Thank you and we look forward to your return.Cheers!

10/10 Excelente

Mason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As old fashioned and vintage it looks, it’s very modern inside. The quality of the room, coffee, internet, complementary breakfast options, room service and of course great customer experience from the entire staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Mason,Thank you for the lovely review. We are so happy to hear that you truly enjoyed your time with us. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. Thank you and we look forward to your return.Cheers!

10/10 Excelente

Camille

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a quaint lovely hotel in the heart of downtown Napa. The rooms are very nice, bed is comfortable. Water pressure out of the shower is a little low. Love the added touch of the Sweet Shoppe morning pastries. Only issue found was the early morning wake up call from the trucks in the morning. Loud noise at 6:30 am. Might not be so bad on the river side. But the side we were on, restaurant side not so good. Would consider this place again next year when we return.
Se hospedó 4 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Camille,We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable, minus the fact that we have downtown noise. Yes, please try a river facing room. We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Jeannine, Poughkeepsie

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Jeanninie,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Jon,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Melissa

Viaje en grupo
Location is prime! Walking distance to all major restaurants, tasting rooms, coffee houses and boutiques. Picturesque views along the river and lots of charm to be offered downtown. Staff extremely polite and helpful where it counts. Parking was plentiful and easy to find.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Melissa,Thank you for letting us know about your recent stay. We are so happy to hear that you truly enjoyed your time with us. We do love our location and feel so lucky to be here. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. Thank you and we look forward to your return.Cheers!

6/10 Aceptable

annette

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Annette,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Sarah

Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 16 abr. 2024
Hi Sarah,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

8/10 Bueno

Donna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was overpriced for 2 double beds, not 2 queen beds. We had 3 people in the room and it was a tight squeeze.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Donna,Thank you for your feedback. I agree, double beds are so small for adults. I wish we had room for 2 queen beds. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Tyler

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 3 noches en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Tyler,Thank you for your feedback. We enjoyed having you and look forward to your return. Cheers!

10/10 Excelente

Alisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great little hotel right in the mix. Great location!
Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Alisha,We are delighted to see that we were able to provide a great stay at the Inn. Our ideal location in downtown Napa is unbeatable! We look forward to your return and appreciate your feedback.Cheers!

10/10 Excelente

Abbie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service. They let us check in early and printed my Spa gift card for me.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amie Ridling, el 3 abr. 2024
Hi Abbie,Thank you for the lovely review. We are so happy to hear that you truly enjoyed your time with us. Our service is really what sets us apart and our staff takes great pride in knowing they helped our guests with a great experience. Thank you and we look forward to your return.Cheers!