Ratings based on 191 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Collingswood
Posted Apr 23, 2024 on Expedia
by A verified traveler
Posted Mar 29, 2024 on Expedia
It was good to stay, but wifi was unstable and slow.
by A verified traveler
Posted Feb 7, 2024 on Expedia
by A verified traveler
Posted Feb 4, 2024 on Hotels
by A verified traveler from Bayan Lepas
Posted Aug 19, 2023 on Expedia
nice place to stay
by A verified traveler from SIMPSONVILLE
Posted Jun 11, 2023 on Expedia
by A verified traveler
Posted Mar 24, 2023 on Expedia
wife and i and 2year old and 3 year old had the japannese room. matress on the floor so safe for the kids. nice hot spring tub for the kids to play in.
by A verified traveler from WELLESLEY
Posted Dec 5, 2022 on Expedia
by A verified traveler
Not the best stay
Posted Dec 12, 2021 on HotelsOn hotels.com app, it said breakfast for 2, but upon arriving they said no breakfast but we still paid the price for the room with breakfast. staff only checked 1 vaccine card, not the other guest...? Room was fine, though there's a bright green exit sign inside the room which bothered my sleeping. Power went out, but when it came on staff never turned on hallway lights or the wifi, so was without promised wifi for a couple hours, never being returned before checking out.
Comment from Hotel Management
Dec 12, 2021 by Luna, Hotel Management
We do apologize if there's any misunderstanding.
Please take a look of your reservation email, on the booking form it shows "room only", which means "breakfast excluded", it also means you have only paid for room, just the room!
We also would like to apologize any discomfort has caused during your staying!
In future we will remind to all our guests while checking in, if any confusion or problem occur, please let us know soon as possible, so we can make arrangement right away, because we wished all our guests able to have a wonderful experience here with us!
by A verified traveler
Comfy rooms
Posted Feb 12, 2020 on HotelsJapanese style Rooms were nice, clean and very comfortable. The breakfast was cold but their coffee was decent. There is restaurants and convenience stores in the area.
Comment from Hotel Management
Feb 18, 2020 by 訂房組, Hotel Management
Thank you very much for your valuable comment!
