Ratings based on 951 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 18, 2024 on Expedia
Great hotel
by A verified traveler
Posted Jun 18, 2024 on Expedia
Elevator secure access
concierge
by A verified traveler
Posted Jun 15, 2024 on Expedia
Great friendly staff. Great service from house keeping
by A verified traveler from Orlando
Posted Jun 14, 2024 on Expedia
by A verified traveler
Posted Jun 14, 2024 on Expedia
nice clean rooms and nice stuff
by A verified traveler
Posted Jun 13, 2024 on Expedia
From start to finish, the stay was really enjoyable. Clean comfortable room with all the facilities you need for a stay in New York. Great location, only 15 minute walk to Times Square. 2 minutes from Central Park. Perfect.
by A verified traveler
Posted Jun 11, 2024 on Expedia
It was clean, we were able to check in early and staff was very friendly
by A verified traveler
Posted Jun 10, 2024 on Expedia
We couldn't get anyone to clean our room. Three days in a row, asking multiple times a day, and still no one ever came. Black mold all over the shower. Shower leaked from the 'sealed' portion of the wall and all over the floor. Noisy as freaking hell, even by NYC standards. Didn't feel safe at all, due to the numerous homeless people sitting right outside and being so close to the subway. Don't stay here.
by A verified traveler from DELRAY BEACH
Posted Jun 10, 2024 on Expedia
This hotel was an unexpected jewel! Tucked quietly in the midst of all the action and two quick blocks from Central Park.
As two women travelers we felt completely safe. There are 2 doormen/bellmen on duty at all times, front desk is near the door, the elevator doesnt work without a key card. I could go on!
The room was a quiet soothing place to refresh between activities.
The service was impeccable including excellent recommendations from front desk staff.
I highly recommend. The size of the room is as shown in the photos. It's cleverly put together to maximize the use of this space and has a lovely bathroom.
by A verified traveler
Posted Jun 9, 2024 on Expedia
Very happy with our stay
