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Overview of Hotel Niseko Alpen

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor Spa Tub
In-room safe, desk, laptop workspace, blackout drapes

Hotel Niseko Alpen

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationNiseko Mountain Resort Grand Hirafu1 min walk
    Popular LocationNiseko Takahashi Dairy Farm8 min drive
    Popular LocationNiseko Village10 min drive

Choose dates to view prices

  • Deluxe Japanese - Western Room, Non Smoking

    Photos of Deluxe Japanese - Western Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • Sleeps 9
    • 3 Twin Futons OR 2 Twin Beds
    More details

  • Junior Suite, Non Smoking

    Photos of Junior Suite, Non Smoking

    4/5 guest room rating

    Room amenities

    • 613 sq ft
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Sofa Beds
    More details

  • Twin Room, Non Smoking

    Photos of Twin Room, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Japanese Style Large Room, Non Smoking

    Photos of Japanese Style Large Room, Non Smoking

    Room amenities

    • 516 sq ft
    • Sleeps 11
    • 8 Twin Futons
    More details

  • Suite, Non Smoking

    Photos of Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 1012 sq ft
    • Sleeps 4
    • 4 Twin Beds
    More details

  • Semi Japanese - Western Room, Non Smoking

    Photos of Semi Japanese - Western Room, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 6
    • 2 Twin Futons OR 2 Twin Beds
    More details

  • Large Twin Room, Non Smoking

    Photos of Large Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Quadruple Room, Non Smoking

    Photos of Quadruple Room, Non Smoking

    Room amenities

    • 449 sq ft
    • Sleeps 8
    • 4 Twin Beds
    More details

  • Run of the House (Western Style, Japanese Style, or Western-Japanese Style)

    Photos of Run of the House (Western Style, Japanese Style, or Western-Japanese Style)

    4.2/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 4
    • 2 Twin Beds OR 2 Twin Beds and 2 Twin Futons
    More details

  • Western Triple Room, Non Smoking

    Photos of Western Triple Room, Non Smoking

    Room amenities

    • 291 sq ft
    • Sleeps 6
    • 3 Twin Beds
    More details

About this area

Kutchan

Hotel Niseko Alpen is located in Kutchan. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing and a ski shuttle.
Visit our Kutchan travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Annupuri - 7 min drive
  • Niseko Takahashi Dairy Farm - 8 min drive
  • Niseko Village - 10 min drive
  • Niseko Hanazono Resort - 14 min drive

Getting around

  • Niseko Station - 10 min drive
  • New Chitose Airport (CTS) - 103 min drive

Restaurants

  • Bang Bang — 4 min walk
  • Tozanken — 5 min walk
  • Abucha 2 — 6 min walk
  • Musu — 7 min walk
  • The Alpinist Restaurant — 7 min walk

About this property

Hotel Niseko Alpen

3.5-star ski-in/ski-out hotel steps from Niseko Mountain Resort Grand Hirafu
With direct access to the slopes, Hotel Niseko Alpen makes guests feel at home with amenities like an indoor pool, ski storage, and ski passes. All 124 rooms offer conveniences like refrigerators and coffee makers, along with free WiFi, free wired Internet, and flat-screen TVs. Other amenities available to guests include hair dryers, safes, and phones.
Hotel Niseko Alpen offers 124 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Hot springs
  • Indoor pool
  • Karaoke
  • Shopping
  • Snowboarding

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms

Spa

  • 2 indoor/outdoor hot springs
  • Aromatherapy
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor hot springs
  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Massage - Swedish
  • Outdoor hot springs
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

See similar properties

Kutchan
Kutchan
3 star
3 star
Parking included
Parking included
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 2 percent city/local tax will be charged
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2100 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Alpen Hotel Niseko
Alpen Niseko
Alpen Niseko Hotel
Hotel Alpen Niseko
Hotel Niseko Alpen
Hotel Niseko Alpen Kutchan
Niseko Alpen
Niseko Alpen Hotel
Niseko Alpen Kutchan
Niseko Hotel Alpen
Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho
Hotel Niseko Alpen Hotel
Hotel Niseko Alpen Kutchan
Hotel Niseko Alpen Hotel Kutchan

Frequently asked questions

Can I cancel my reservation for free at Hotel Niseko Alpen and receive a full refund?
Yes, Hotel Niseko Alpen offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Niseko Alpen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Niseko Alpen?
As of Mar 8, 2021, prices found for a 1-night stay for 2 adults at Hotel Niseko Alpen on Mar 25, 2021 start from $174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Niseko Alpen have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Hotel Niseko Alpen pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Niseko Alpen?
Self parking is free at this property.
What time is check-in at Hotel Niseko Alpen?
Check-in is from 3:00 PM - 11:00 PM.
What time is check-out at Hotel Niseko Alpen?
Check-out is at 11 AM.
Where is Hotel Niseko Alpen located?
Situated in Kutchan, this ski hotel is steps from Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Shikotsu-Toya National Park is 2.6 mi (4.2 km) away.
4.2
Very Good
Rating 5 - Excellent. 60 out of 177 reviews
5 - Excellent 34%
Rating 4 - Good. 96 out of 177 reviews
4 - Good 54%
Rating 3 - Okay. 14 out of 177 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 177 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 177 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for activities
Had a great stay. Hirafu was pretty quiet itself but snow or no snow this is a great location for activities. Ate breakfast in the hotel and it set us up for the day. The Japanese breakfast was great. The pool was also great for the kids and you could rent or buy anything you were missing. We loved our stay.
Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
Lovely location, breakfast and facilities. The carpet in the bedroom was filthy though. My girlfriend was v disappointed
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet has a very good spread! Very convenient location.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most convenient hotel in grand hirafu for skiing. The best selection of buffet breakfast and nice onsen & hot stone sauna for good experience of classic Japanese culture, which is special in this international ski village.
Stayed 14 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience cannot be beat - literally right at the base of the lifts! A great choice.
Stayed 3 nights in Jan 2020

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