Habitación estándar, 1 cama King size, en esquina (with Single Sofabed;Larger Room) | Escritorio, espacio para trabajar con laptop y cortinas blackout

Opiniones de Best Western The Plaza Hotel

2.5 out of 5
Best Western The Plaza Hotel
3253 N Nimitz Hwy, Honolulu, HI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 851 de 1728 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 499 de 1728 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 237 de 1728 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1728 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 1728 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Juliana

Le gustó: Limpieza y condiciones de la propiedad
Muy caro el parqueo
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us Juliana. We appreciate your review.

10/10 Excelente

Tere

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The servicenode the people in recepción
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us! We appreciate your feedback.

8/10 Bueno

Rosa

Viaje en grupo
Le gustó: Condiciones de la propiedad
Bien
Se hospedó 1 noche en marzo de 2024
Respuesta de Suzanne, el 7 mar. 2024
Aloha Rosa,Thank you so much for staying with us.We Appreciate your feedback and hope to see you again soon. Merci beaucoup,Best Western The Plaza Hotel

10/10 Excelente

Antonina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good connection via TheBus. Access to fast food restaurants in the area.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services, el 3 mar. 2024
We're glad to hear that you found our hotel's location convenient for accessing TheBus and nearby fast food restaurants! At Best Western The Plaza Hotel, we aim to provide our guests with easy access to transportation options and dining choices to enhance their stay. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back soon for another enjoyable visit!

10/10 Excelente

Katty

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 22 mar. 2024
Thank you for your positive review! We're delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excelente

Juan Antonio Garcia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estaba limpio la accesibilidad y la tranquilidad todo muy ubicado
Se hospedó 6 noches en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
We're glad to hear that you found everything clean and accessible during your stay. Thank you for highlighting the tranquility and convenient location. We appreciate your positive feedback and hope to welcome you back soon!

8/10 Bueno

Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal fue amable
Se hospedó 1 noche en febrero de 2024
Respuesta de Suzanne, el 25 feb. 2024
Aloha Rosa, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the restaurant should be open for lunch and dinner
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 16 feb. 2024
Thank you for your feedback regarding our restaurant hours. We'll take your suggestion into consideration as we continuously strive to improve our services to better meet the needs of our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Leonardo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio en general el desayuno delicioso y las personas que trabajan son muy amables volveremos a este hotel nos encantó.
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Services, el 31 ene. 2024
¡Nos alegra mucho escuchar que disfrutaron su estancia en nuestro hotel! Agradecemos sus amables palabras sobre la limpieza, el delicioso desayuno y la amabilidad de nuestro personal. Será un placer darles la bienvenida nuevamente en el futuro. ¡Gracias por elegirnos y por tomarse el tiempo de compartir su experiencia positiva!

8/10 Bueno

Miguel t

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Suzanne, el 9 ene. 2024
Aloha Miguel t,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel

10/10 Excelente

JOSE DE JESUS

Se hospedó 1 noche en diciembre de 2023
Respuesta de Suzanne, el 15 ene. 2024
Aloha Jose De Jesus,Thank you so much for staying with us.We appreciate your 5 out of 5 review & hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel

8/10 Bueno

Shaira

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 28 oct. 2023
Mahalo for staying with us.

10/10 Excelente

Oscar Gerardo Aguilera

Le gustó: Limpieza y servicio y personal
Modernizar instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 26 oct. 2023
Mahalo for staying with us.

10/10 Excelente

Crysthal

Viaje en pareja
Le gustó: Servicios
everything was wonderful
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services, el 18 oct. 2023
Mahalo for your positive feedback! We're thrilled to hear that everything was wonderful during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.

10/10 Excelente

Tadayoshi Victor Tsumura

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Hotel bien ubicado. Cerca del aeropuerto y de restaurantes para comer y cenar.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Suzanne, el 26 sept. 2023
Aloha Tadayoshi Victor Tsumura,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel

6/10 Aceptable

braulia marina

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
The bathrooms look like it wasn’t clean before we arrived..
Se hospedó 5 noches en julio de 2023
Respuesta de Guest Services, el 22 jul. 2023
Mahalo for your feedback. I will address your concern with our Housekeeping department.

2/10 Terrible

Reyes

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2023
Respuesta de Kanchana, el 7 mar. 2023
Mahalo for staying with us. We appreciate your feedback!

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención de los empleados
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kanchana, el 21 nov. 2022
Mahalo for staying with us. We appreciate your feedback!Best Western The Plaza Hotel

10/10 Excelente

Roberto

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Pei

Viaje familiar con niños
Convenient to airport
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

VERONICA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No breakfast as stated until after 7 am. No where to drink or have a light meal within the facility. Went hungry and thirsty as no milk or tea in room. Disappointing
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sheila

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No restaurant except for breakfast, which was wonderful.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review, Sheila! We appreciate your feedback.

6/10 Aceptable

Iretha

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
convenient. that's the only good thing i have to say.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your feedback Iretha. We appreciate you choosing to stay with us.

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly enough. Property could use a remodel. Not much to do near the hotel within walking distance as far as dining locations/ shopping.
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review, Tammy. We appreciate your feedback.

10/10 Excelente

Arcy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved everything about it
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!

10/10 Excelente

Nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great overnight stay
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!

10/10 Excelente

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking was a huge factor for me and I was very happy that this stay would have parking available. However, paying for the parking was disappointing but not a deal breaker
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!

8/10 Bueno

Joanne

Viaje en pareja
Le gustó: Servicio y personal
We appreciate the kindness and helpfulness of some of the staff. We wish for some of the front desk staff to be more welcoming.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for recognizing the kindness and helpfulness of our staff at Best Western The Plaza Hotel. We value your feedback about our front desk and are committed to enhancing our welcoming atmosphere. We look forward to your next visit and improving your experience.

8/10 Bueno

Damien

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us Damien!

10/10 Excelente

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!

8/10 Bueno

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to the airport and the #20 bus runs from the ship terminal #2 all the way to the airport which was very convenient.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for staying with us at Best Western The Plaza Hotel and for noting our convenient airport location. We appreciate your observations about the surrounding area and are committed to ensuring a welcoming and safe environment for all our guests. We hope to welcome you again soon.

6/10 Aceptable

Gregory, kekaha

Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for sharing your feedback about your recent stay at Best Western The Plaza Hotel. We're always looking to improve and appreciate your insights. We hope to have another opportunity to provide you with a better experience in the future.

10/10 Excelente

Kentaro, yokohama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the review! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location at an affordable rate. Very friendly knowledgeable staff ready to assist with whatever they can offer. Quickest smoothest check in above others in last five years of travel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review! We're pleased to hear our check in process was quick and smooth :) We hope to see you again soon!

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing unique
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your feedback. We appreciate you choosing to stay with us.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us!

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything! The pool was open, the bed was cozy, a lot has went into making sure I felt welcomed, breakfast was delicious and the staff were great!!
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that you found everything to your liking. Your satisfaction is our top priority, and we're glad that our amenities, comfortable accommodations, delicious breakfast, and friendly staff contributed to a memorable experience. If you ever find yourself back in the area, we'd be delighted to welcome you back for another enjoyable stay!

8/10 Bueno

Mikey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel in a good location but they will charge separately for the parking $40 a day.
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review! We appreciate your patronage and hope to see you again in the future.

10/10 Excelente

Laura E

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay and very close to the airport
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
We're delighted to hear that you enjoyed your stay with us and found our location convenient. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit to the area!

8/10 Bueno

Thomas

Viaje en pareja
Le gustó: Servicio y personal y servicios
First time in Hawaii and only used the room to sleep in.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your feedback. We're pleased to hear that you had a positive experience overall. If there are any areas where you think we could improve to earn that extra star next time, please feel free to let us know. We value your input and strive to make every guest's stay as enjoyable as possible.

8/10 Bueno

Marius

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Honolulu Airport which is convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
We're pleased to hear that our proximity to the Honolulu Airport was convenient for you. If there's anything else you enjoyed about your stay or any suggestions you have for improvement, please feel free to share. We value your feedback!

10/10 Excelente

Patricia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly, clean place. Definitely would recommend anyone to stay at the hotel.
Se hospedó 6 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly and our hotel clean. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again in the future.

10/10 Excelente

Aki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Breakfast is really hard to serve. Always long line.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We appreciate your feedback regarding breakfast. We apologize for the inconvenience of long lines during breakfast service. Your comments are valuable, and we'll work to improve our breakfast process to make it more efficient and enjoyable for our guests. Thank you for bringing this to our attention, and we hope to provide a better experience for you in the future

6/10 Aceptable

Leszek

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Ungeziefer und Kakerlaken im Wohnzimmer und Badezimmer - überall Laut von der Autobahn
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We're truly sorry to hear about your unpleasant experience. Dealing with bugs and noise disruptions is not acceptable, and we apologize for failing to provide you with a comfortable stay. Your feedback is crucial, and we'll promptly address these issues to ensure they're resolved.

6/10 Aceptable

Harley

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
Thank you for your review. We're sorry to hear that your experience fell short of your expectations. If there are any specific areas where you feel we could improve, please let us know so we can address them accordingly. Your feedback is important to us, and we hope to have the opportunity to enhance your experience on your next visit.

8/10 Bueno

CECILE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Près de l’aéroport et des services d’autobus
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne, el 26 abr. 2024
Aloha Cecile,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel

10/10 Excelente

Gloria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quiet in the hotel. We would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Bueno

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for an overnight stay before cruising
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We're delighted to hear that you had a great experience during your overnight stay before your cruise! If there's anything else we can assist you with or if you have any feedback to share, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!

10/10 Excelente

beverly, franklin

Le gustó: Limpieza y condiciones de la propiedad
fine
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 24 abr. 2024
Mahalo for staying with us

10/10 Excelente

Dori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and safe
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 24 abr. 2024
Thank you for your feedback