Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 851 de 1728 opiniones" "
10 - Excelente
851
Puntuación de 8, es decir, Bueno. Basada en 499 de 1728 opiniones" "
8 - Bueno
499
Puntuación de 6, es decir, Aceptable. Basada en 237 de 1728 opiniones" "
6 - Aceptable
237
Puntuación de 4, es decir, Malo. Basada en 86 de 1728 opiniones" "
4 - Malo
86
Puntuación de 2, es decir, Terrible. Basada en 55 de 1728 opiniones" "
2 - Terrible
55
8.6/10
Limpieza
9.0/10
Servicio y personal
8.0/10
Servicios
8.0/10
Condiciones de la propiedad
8.2/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Juliana
9 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
Muy caro el parqueo
Juliana
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us Juliana. We appreciate your review.
10/10 Excelente
Tere
Viaje familiar
1 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The servicenode the people in recepción
Tere
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us! We appreciate your feedback.
8/10 Bueno
Rosa
Viaje en grupo
7 mar. 2024
Le gustó: Condiciones de la propiedad
Bien
Rosa
Se hospedó 1 noche en marzo de 2024
Respuesta de Suzanne, el 7 mar. 2024
Aloha Rosa,Thank you so much for staying with us.We Appreciate your feedback and hope to see you again soon. Merci beaucoup,Best Western The Plaza Hotel
10/10 Excelente
Antonina
2 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good connection via TheBus. Access to fast food restaurants in the area.
Antonina
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services, el 3 mar. 2024
We're glad to hear that you found our hotel's location convenient for accessing TheBus and nearby fast food restaurants! At Best Western The Plaza Hotel, we aim to provide our guests with easy access to transportation options and dining choices to enhance their stay. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back soon for another enjoyable visit!
10/10 Excelente
Katty
27 feb. 2024
Katty
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 22 mar. 2024
Thank you for your positive review! We're delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!
10/10 Excelente
Juan Antonio Garcia
Viaje en pareja
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estaba limpio la accesibilidad y la tranquilidad todo muy ubicado
Juan Antonio Garcia
Se hospedó 6 noches en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
We're glad to hear that you found everything clean and accessible during your stay. Thank you for highlighting the tranquility and convenient location. We appreciate your positive feedback and hope to welcome you back soon!
8/10 Bueno
Rosa
24 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal fue amable
Rosa
Se hospedó 1 noche en febrero de 2024
Respuesta de Suzanne, el 25 feb. 2024
Aloha Rosa, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
10/10 Excelente
Daniel
Viaje en pareja
16 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the restaurant should be open for lunch and dinner
Daniel
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 16 feb. 2024
Thank you for your feedback regarding our restaurant hours. We'll take your suggestion into consideration as we continuously strive to improve our services to better meet the needs of our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.
10/10 Excelente
Leonardo
Viaje familiar con niños
31 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio en general el desayuno delicioso y las personas que trabajan son muy amables volveremos a este hotel nos encantó.
Leonardo
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Services, el 31 ene. 2024
¡Nos alegra mucho escuchar que disfrutaron su estancia en nuestro hotel! Agradecemos sus amables palabras sobre la limpieza, el delicioso desayuno y la amabilidad de nuestro personal. Será un placer darles la bienvenida nuevamente en el futuro. ¡Gracias por elegirnos y por tomarse el tiempo de compartir su experiencia positiva!
8/10 Bueno
Miguel t
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Miguel t
Se hospedó 2 noches en diciembre de 2023
Respuesta de Suzanne, el 9 ene. 2024
Aloha Miguel t,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
JOSE DE JESUS
26 dic. 2023
JOSE DE JESUS
Se hospedó 1 noche en diciembre de 2023
Respuesta de Suzanne, el 15 ene. 2024
Aloha Jose De Jesus,Thank you so much for staying with us.We appreciate your 5 out of 5 review & hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
8/10 Bueno
Shaira
26 oct. 2023
Shaira
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 28 oct. 2023
Mahalo for staying with us.
10/10 Excelente
Oscar Gerardo Aguilera
25 oct. 2023
Le gustó: Limpieza y servicio y personal
Modernizar instalaciones
Oscar Gerardo Aguilera
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 26 oct. 2023
Mahalo for staying with us.
10/10 Excelente
Crysthal
Viaje en pareja
18 oct. 2023
Le gustó: Servicios
everything was wonderful
Crysthal
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services, el 18 oct. 2023
Mahalo for your positive feedback! We're thrilled to hear that everything was wonderful during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.
10/10 Excelente
Tadayoshi Victor Tsumura
Viaje en pareja
24 sept. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Hotel bien ubicado. Cerca del aeropuerto y de restaurantes para comer y cenar.
Tadayoshi Victor Tsumura
Se hospedó 1 noche en septiembre de 2023
Respuesta de Suzanne, el 26 sept. 2023
Aloha Tadayoshi Victor Tsumura,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
6/10 Aceptable
braulia marina
Viaje familiar
21 jul. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
The bathrooms look like it wasn’t clean before we arrived..
braulia marina
Se hospedó 5 noches en julio de 2023
Respuesta de Guest Services, el 22 jul. 2023
Mahalo for your feedback. I will address your concern with our Housekeeping department.
2/10 Terrible
Reyes
20 ene. 2023
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Reyes
Se hospedó 1 noche en enero de 2023
Respuesta de Kanchana, el 7 mar. 2023
Mahalo for staying with us. We appreciate your feedback!
10/10 Excelente
Alejandro
21 nov. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención de los empleados
Alejandro
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kanchana, el 21 nov. 2022
Mahalo for staying with us. We appreciate your feedback!Best Western The Plaza Hotel
10/10 Excelente
Roberto
14 abr. 2022
Roberto
Se hospedó 1 noche en abril de 2022
6/10 Aceptable
Pei
Viaje familiar con niños
11 may. 2024
Convenient to airport
Pei
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
VERONICA
Viaje en pareja
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
No breakfast as stated until after 7 am. No where to drink or have a light meal within the facility. Went hungry and thirsty as no milk or tea in room. Disappointing
VERONICA
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Sheila
9 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No restaurant except for breakfast, which was wonderful.
Sheila
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review, Sheila! We appreciate your feedback.
6/10 Aceptable
Iretha
Viaje en pareja, Viaje familiar
9 may. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
convenient. that's the only good thing i have to say.
Iretha
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your feedback Iretha. We appreciate you choosing to stay with us.
10/10 Excelente
Tammy
Viaje familiar
9 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly enough. Property could use a remodel. Not much to do near the hotel within walking distance as far as dining locations/ shopping.
Tammy
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review, Tammy. We appreciate your feedback.
10/10 Excelente
Arcy
Viaje en pareja
8 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved everything about it
Arcy
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!
10/10 Excelente
Nina
8 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great overnight stay
Nina
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!
10/10 Excelente
Michele
Viaje en pareja
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking was a huge factor for me and I was very happy that this stay would have parking available. However, paying for the parking was disappointing but not a deal breaker
Michele
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!
8/10 Bueno
Joanne
Viaje en pareja
6 may. 2024
Le gustó: Servicio y personal
We appreciate the kindness and helpfulness of some of the staff. We wish for some of the front desk staff to be more welcoming.
Joanne
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for recognizing the kindness and helpfulness of our staff at Best Western The Plaza Hotel. We value your feedback about our front desk and are committed to enhancing our welcoming atmosphere. We look forward to your next visit and improving your experience.
8/10 Bueno
Damien
6 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Damien
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us Damien!
10/10 Excelente
Jay
6 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jay
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the perfect rating! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!
8/10 Bueno
Jim
Viaje familiar
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to the airport and the #20 bus runs from the ship terminal #2 all the way to the airport which was very convenient.
Jim
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for staying with us at Best Western The Plaza Hotel and for noting our convenient airport location. We appreciate your observations about the surrounding area and are committed to ensuring a welcoming and safe environment for all our guests. We hope to welcome you again soon.
6/10 Aceptable
Gregory, kekaha
4 may. 2024
Gregory
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Thank you for sharing your feedback about your recent stay at Best Western The Plaza Hotel. We're always looking to improve and appreciate your insights. We hope to have another opportunity to provide you with a better experience in the future.
10/10 Excelente
Kentaro, yokohama
4 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kentaro
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for the review! We're delighted you enjoyed your stay and look forward to welcoming you back to Best Western The Plaza Hotel. Your satisfaction is our top priority!
10/10 Excelente
Amy
Viaje en pareja
3 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location at an affordable rate. Very friendly knowledgeable staff ready to assist with whatever they can offer. Quickest smoothest check in above others in last five years of travel.
Amy
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review! We're pleased to hear our check in process was quick and smooth :) We hope to see you again soon!
10/10 Excelente
Kathleen
1 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing unique
Kathleen
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your feedback. We appreciate you choosing to stay with us.
8/10 Bueno
Michael
1 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for staying with us!
10/10 Excelente
Joshua
30 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything! The pool was open, the bed was cozy, a lot has went into making sure I felt welcomed, breakfast was delicious and the staff were great!!
Joshua
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that you found everything to your liking. Your satisfaction is our top priority, and we're glad that our amenities, comfortable accommodations, delicious breakfast, and friendly staff contributed to a memorable experience. If you ever find yourself back in the area, we'd be delighted to welcome you back for another enjoyable stay!
8/10 Bueno
Mikey
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good hotel in a good location but they will charge separately for the parking $40 a day.
Mikey
Se hospedó 7 noches en abril de 2024
Respuesta de Guest Services, el 9 may. 2024
Mahalo for your review! We appreciate your patronage and hope to see you again in the future.
10/10 Excelente
Laura E
Viaje familiar
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay and very close to the airport
Laura E
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
We're delighted to hear that you enjoyed your stay with us and found our location convenient. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit to the area!
8/10 Bueno
Thomas
Viaje en pareja
28 abr. 2024
Le gustó: Servicio y personal y servicios
First time in Hawaii and only used the room to sleep in.
Thomas
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your feedback. We're pleased to hear that you had a positive experience overall. If there are any areas where you think we could improve to earn that extra star next time, please feel free to let us know. We value your input and strive to make every guest's stay as enjoyable as possible.
8/10 Bueno
Marius
Viaje de negocios, Viaje familiar, Viaje familiar con niños
28 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Honolulu Airport which is convenient
Marius
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
We're pleased to hear that our proximity to the Honolulu Airport was convenient for you. If there's anything else you enjoyed about your stay or any suggestions you have for improvement, please feel free to share. We value your feedback!
10/10 Excelente
Patricia
Viaje en grupo
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly, clean place. Definitely would recommend anyone to stay at the hotel.
Patricia
Se hospedó 6 noches en abril de 2024
Respuesta de Guest Services, el 30 abr. 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly and our hotel clean. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again in the future.
10/10 Excelente
Aki
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
Breakfast is really hard to serve. Always long line.
Aki
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We appreciate your feedback regarding breakfast. We apologize for the inconvenience of long lines during breakfast service. Your comments are valuable, and we'll work to improve our breakfast process to make it more efficient and enjoyable for our guests. Thank you for bringing this to our attention, and we hope to provide a better experience for you in the future
6/10 Aceptable
Leszek
Viaje en pareja
26 abr. 2024
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Ungeziefer und Kakerlaken im Wohnzimmer und Badezimmer - überall
Laut von der Autobahn
Leszek
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We're truly sorry to hear about your unpleasant experience. Dealing with bugs and noise disruptions is not acceptable, and we apologize for failing to provide you with a comfortable stay. Your feedback is crucial, and we'll promptly address these issues to ensure they're resolved.
6/10 Aceptable
Harley
26 abr. 2024
Le gustó: Servicio y personal
Harley
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
Thank you for your review. We're sorry to hear that your experience fell short of your expectations. If there are any specific areas where you feel we could improve, please let us know so we can address them accordingly. Your feedback is important to us, and we hope to have the opportunity to enhance your experience on your next visit.
8/10 Bueno
CECILE
Viaje en pareja
25 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Près de l’aéroport et des services d’autobus
CECILE
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne, el 26 abr. 2024
Aloha Cecile,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
Gloria
25 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quiet in the hotel. We would stay here again.
Gloria
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!
8/10 Bueno
Susan
Viaje en pareja
25 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for an overnight stay before cruising
Susan
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 27 abr. 2024
We're delighted to hear that you had a great experience during your overnight stay before your cruise! If there's anything else we can assist you with or if you have any feedback to share, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!
10/10 Excelente
beverly, franklin
23 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
fine
beverly
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 24 abr. 2024
Mahalo for staying with us
10/10 Excelente
Dori
23 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad