Oakland Vacations from $435

Upon arrival the TV did not work.Called the front desk 4 times and no answer. So I took the remote control to the front desk and exchanged it for another one. Still didn’t work. At 9:00 pm the front desk said they could have a maintenance person check it later. I asked for a discount but the manager refused since we didn’t want to wait until after 10pm for a maintenance person. Terrible service especially since I have been a rewards member for a dozen years.

We truly enjoy staying at the Magnolia

The charm of the hotel, the excellent staff, and the prime location make Casa Blanca the perfect hotel for a Broadway stay in NYC.

Did not have in the room

Breakfast options were plenty, we always arrived toward the end of the breakfast time and we had still had all the food available to us. Staff was friendly, maybe didn’t understand what I said when I asked for the main women’s bathroom near the pool to be cleaned. We stayed for 4 nights. It was dirty as if someone had cut their hair (long hair all over floor, counter, and some in garbage can) from the time we arrived until we left. After two nights I mentioned it to front desk staff and they said they would take care of it, but it was still in the same condition the next couple days. Otherwise, pool, elevators, and hallways were clean.