8.2/10 Very Good! (2,598 reviews)
Because I stayed for 8 days, the lady asked if I wanted to have the room cleaned every second day which I agreed to so there was no need to put the maid service sign up as it was documented for this. They didn’t come to clean so on the 4 th day, I requested clean towels, etc and toilet paper until they can clean my room at 1:00. They brought them but forgot the toilet paper. When we got back to the room, it wasn’t cleaned. The next morning, we were out of toilet paper. I called the front desk and they eventually brought us some. Again they didn’t clean our room. It was not done for the entire 8 days. I’ve always had excellent service at this hotel in the past and that is the reason I always stay at the tower in this location
Reviewed on Jun 5, 2026