奥列纳旅游套票 | 奥列纳机票+酒店优惠低至 4 折

Das Servicepersonal ist sehr freundlich und hilfsbereit. Die Damen am Empfang auch top! Die Zimmer im Nebenbau(Appartements) sind schön und sauber. Es gibt aber hier sehr viele Ameisen, die sich auch in den Zimmern 'verirren'. Das Frühstücksbuffet ist reichhaltig mit viel frischem Obst, Käse, Wurst, sehr guten frischen Kuchen und Rühreiern. Wirklich sehr gut. Alles in allem empfehlenswert und das Highlight ist der in 3 Min zu Fuß zu erreichende hoteleigene Strand. 2 Liegen mit Schirm kosten pro Tag €25. Das geht allerdings aus Buchung nicht hervor.

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.

Sehr kleines Zimmer mit kaum Ablagemöglichkeit für das Gepäck. Muffiger Heuch im Zimmer, vermutlich aus dem Abfluss im Bad. Restaurant geht gar nicht. Absolut überteuert und kaum Auswahl. Personal außer an der Rezeption nicht besonders freundlich.

Great secluded location!

Nice hotel, but the staff really needs to decide if they want to be in hospitality. The majority of the staff never says hello or goodbye. They won’t even acknowledge you. They have very limited relationships with local restaurants, so they can’t help you get a table. Overall, the service is very unfriendly, and the front desk makes you feel like you’re bothering them. If you'd like to charge and advertise like a 5 Star, please provide 5 Star service. The worst part is that they charge €10 per day just to use an iron (€40 for our four-night stay). In Canadian dollars, that’s well over $70 for something as simple as an iron. We’ve stayed at dozens of five-star hotels across Europe over the last seven summers, and while we understand there are safety regulations, most hotels simply have housekeeping or turndown service collect the iron in the evening after you’ve gone out for dinner. They also wanted to charge €50 just to bring food to our room, in a two-story hotel. The “sea view” is mostly blocked by the building in front. The beach advertising is misleading. You cannot walk to the beach—you have to take a shuttle. This hotel has more rules than a prison. I would not consider it a five-star property; it’s a four-star hotel at best. The one bright spot was a gentleman at the front desk who was genuinely kind and gave us an excellent local recommendation.