402 Hotel

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Standard Room, 1 King Bed | Premium bedding, desk, cribs/infant beds, rollaway beds
Standard Double Room, 2 Queen Beds | Premium bedding, desk, cribs/infant beds, rollaway beds

Overview of 402 Hotel

402 Hotel

2.5 star property

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping
Map
2211 Douglas St, Omaha, NE, 68102

Explore the area

  • Popular LocationCreighton University11 min walk
  • Popular LocationGene Leahy Mall13 min walk
  • Popular LocationCHI Health Creighton University Medical Center5 min drive
  • AirportOmaha, NE (OMA-Eppley Field)9 min drive

Choose dates to view prices

About this area

Omaha

402 Hotel is located in Downtown Omaha, a neighborhood in Omaha. Looking to enjoy an event or a game? See what's going on at Charles Schwab Field Omaha or CHI Health Center Omaha. Guests appreciate the hotel's central location.

What's nearby

  • Omaha Children's Museum - 7 min walk
  • First National Bank Tower - 9 min walk
  • Creighton University - 11 min walk
  • Gene Leahy Mall - 13 min walk
  • CHI Health Creighton University Medical Center - 5 min drive

Getting around

  • Omaha Station - 6 min drive
  • Eppley Field Airport (OMA) - 9 min drive

Restaurants

  • Block 16 - 9 min walk
  • Culprit Cafe & Bakery - 9 min walk
  • Jazz - 11 min walk
  • Sullivan's Steakhouse - 11 min walk
  • Pickleman's Cafe - 11 min walk

About this property

402 Hotel

Transformed hotel in the heart of Downtown Omaha, renovated in 2017
402 Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, an elevator, and a vending machine
  • Smoke-free premises and multilingual staff
  • Guest reviews speak well of the central location and helpful staff
Room features
All guestrooms at 402 Hotel include perks such as premium bedding and air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Refrigerators and microwaves
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 4 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

402 Hotel Omaha
Econo Lodge Motel Downtown
Econo Downtown
402 Hotel Hotel
402 Hotel Omaha
402 Hotel Hotel Omaha

Frequently asked questions

Is 402 Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at 402 Hotel?

Self parking is free at this property.

What time is check-in at 402 Hotel?

Check-in is from 4:00 PM - 4 AM.

What time is check-out at 402 Hotel?

Check-out is at 11 AM.

Where is 402 Hotel located?

Located in Downtown Omaha, this hotel is within a 15-minute walk of Creighton University and Orpheum Theater. Charles Schwab Field Omaha and CHI Health Center Omaha are also within 1 mi (2 km).

Can I cancel my reservation for free at 402 Hotel and receive a full refund?

Yes, 402 Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to 402 Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

2.7
Rating 5 - Excellent. 88 out of 645 reviews
5 - Excellent 14%
Rating 4 - Good. 127 out of 645 reviews
4 - Good 20%
Rating 3 - Okay. 138 out of 645 reviews
3 - Okay 21%
Rating 2 - Poor. 104 out of 645 reviews
2 - Poor 16%
Rating 1 - Terrible. 188 out of 645 reviews
1 - Terrible 29%

2.8/5

Cleanliness

3.5/5

Staff & service

2.4/5

Amenities

2.6/5

Property conditions & facilities

2.3/5

Eco-friendliness

1/5 Terrible

George
Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property looked nothing like the crisp, clean photos on Expedia or their website. The parking lot was dark and we encountered panhandlers each night. The night desk person seemed confused or was poorly trained. She ended up charging our card 11 times for our stay which thankfully came off automatically days later. Our key cards had to be CONTINUOUSLY recharged to work. The elevator was not working and the stairs we were to use were in a terrible state of disrepair as they “remodeled” The hall leading to our room was grimy and our door barely locked since it appeared it had been kicked open several times previously. The “barn door” to the bathroom had gaps that gave little privacy. The ceiling, sheets and walls were stained. The window didn’t close all the way. Our heater barely worked and we had no comforters, only the empty duvet covers. There was no trash can in the room. We stayed because it was late and our second and third choices were full. We discovered later that the towels or sheets gave us scabies. Talk about a souvenir! The shower worked great, the microwave and refrigerator were serviceable and the snack vending machines came in handy. Those are the highlights. We will never forget our stay , the scabies removal and the photos of the state of the property certainly remind us but we won’t EVER be staying again. Avoid this place at all cost.
Stayed 2 nights in Nov 2021

4/5 Good

Gesse
Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a pretty decent hotel.
Stayed 1 night in Dec 2021

1/5 Terrible

Dale
Disliked: Cleanliness, amenities, property conditions & facilities
The place wasn't very clean, the sheets were dirty, and the entire floor snelled like marijuana.
Stayed 1 night in Nov 2021

1/5 Terrible

Carl
Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was disgusting and dirty smelling and broken elevator couldn’t give us room that was reserved unless we walked 3 flights of stairs nothing like advertised. We ended up going to stay somewhere else because we didn’t feel safe there. Waiting on getting a refund which seems to be a joke because they don’t answer the phone when hotels.com calls them
Stayed 1 night in Nov 2021

1/5 Terrible

Larry
Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

3/5 Okay

Angela
Stayed 2 nights in Oct 2021

2/5 Poor

Lesley
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

3/5 Okay

Maria
Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated
The Hotel was dated. Sheets were old. Even had a cigarette burn on it. The towels were very old also. The room smelled musty. The staff was nice and professional.
Stayed 1 night in Oct 2021

1/5 Terrible

Leslie
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was VERY nice. However, This place looks nothing like the pictures. No type of breakfast. No pool. Parts of the walls are missing in the hallways. Inside it looks like a prostitution home. Dirty. Smells bad. Our toilet had pee all over the rim. The towels were wet as if they were used and refolded without being washed. Holes in the bathroom walls. Homeless people lingering the parking lot. Barefoot and all. NOT what it portrayed itself online to be.
Stayed 1 night in Oct 2021

2/5 Poor

Rodney
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to say bad things but the hotel was horrible. Lobby smelled of cigarette smoke. Both stairways were dangerous. Elevator was not working. My door lock barely worked and both the safety locks were broken. Curtains were barely hanging and would not close. The bath towels were very small and thin. Just not a good experience
Stayed 2 nights in Oct 2021