402 Hotel

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View from Room
View from Room
Premium bedding, desk, cribs/infant beds, rollaway beds
Premium bedding, desk, cribs/infant beds, rollaway beds

Overview of 402 Hotel

402 Hotel

2.5 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing
2211 Douglas St, Omaha, NE, 68102

Explore the area

  • Popular LocationOmaha Children's Museum7 min walk
  • Popular LocationGene Leahy Mall13 min walk
  • Popular LocationCreighton University13 min walk
  • AirportOmaha, NE (OMA-Eppley Field)9 min drive

Choose dates to view prices

About this area


402 Hotel is located in Omaha. Looking to enjoy an event or a game? See what's going on at CHI Health Center Omaha or TD Ameritrade Park Omaha. Guests appreciate the hotel's central location.

What's nearby

  • Omaha Children's Museum - 7 min walk
  • First National Bank Tower - 9 min walk
  • Orpheum Theater - 11 min walk
  • Gene Leahy Mall - 13 min walk
  • Creighton University - 13 min walk

Getting around

  • Omaha Station - 3 min drive
  • Eppley Field Airport (OMA) - 9 min drive


  • Flavors — 6 min walk
  • Block 16 — 9 min walk
  • Culprit Cafe & Bakery — 9 min walk
  • Sullivan's Steakhouse — 11 min walk
  • Pickleman's Cafe — 11 min walk

About this property

402 Hotel

Omaha hotel in Downtown Omaha, near Orpheum Theater
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and multilingual staff. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. All 60 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
402 Hotel offers 60 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)


  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Renovated entire property - November 2017
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Towels


  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls

Similar properties

See similar properties



Check-in from 3 PM - 4 AM
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

402 Hotel Omaha
Econo Lodge Motel Downtown
Econo Downtown
402 Hotel Hotel
402 Hotel Omaha
402 Hotel Hotel Omaha

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 85 out of 591 reviews
5 - Excellent 14%
Rating 4 - Good. 124 out of 591 reviews
4 - Good 21%
Rating 3 - Okay. 125 out of 591 reviews
3 - Okay 21%
Rating 2 - Poor. 92 out of 591 reviews
2 - Poor 16%
Rating 1 - Terrible. 165 out of 591 reviews
1 - Terrible 28%




Staff & service




Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked reservation, showed up to the hotel at 2am to a hotel under major construction and was told that they didn't have a room available gor us and we would have to go to another hotel. Still waiting for Expedia to refund my money. Very unpleasant experience and expedia should have resolved this already.
Stayed 2 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one to check us in because of an emergency, the person watching the desk was just a friend. They say it's under renovations but nothing is blocked off so there are gaping holes and unsafe stairwells.
Stayed 3 nights in Sep 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness
The lobby was more impressive than the room.
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed here even after reading the past reviews, thinking it couldn't be as bad as they make it seem, and I was right- Sure the place is under renovation, and yes the place is old and sometimes musty etc, but don't come in here thinking you got a room at the Sheraton for the low price this has! I found NOTHING wrong with my room, and the only thing I found negative about the hotel was the elevator doesnt work (Place is only 3 stories anyway) and for some reason they dont have full sized towels, so bring your own if it matters that much! For the price and location with bus routes running every street around including a free Orbit line right out front, you can't go that wrong- I would stay here again if I returned to Omaha.
Stayed 3 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I didn’t read the review prior to booking. I can look past a number of things as long as I have a clean bed and clean bathroom, but I received neither. Dirty sheets, mold in shower, no elevators, no wifi, flood (?) the walls were literally peeling off. Told by another guest that we shouldn’t leave our luggage in view in the car and the SMELL. We did not stay. Went elsewhere. Hotel claims we stayed so will not issue a refund. Expedia, you need to get this hotel off your listings!
Stayed 1 night in Aug 2021