Ratings based on 988 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Enumclaw, WA

Nice place

Posted Aug 4, 2017
Nice people and nice place. Bed was very comfortable. Breakfast was hard to get into so I skipped it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and employees very helpful.

Posted Jul 31, 2017
Pros: Great breakfast
Configuration of room could be better. Size was good but privacy issues occurred with 3 in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Aamazing

Posted Jul 31, 2017
Friendly staff welcoming clean. Breakfast was perfect and stayed warm
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Jul 28, 2017
Chanel and Issac took great care of us. They were very accommodating to our group (about 30 of us). All the staff was great. The rooms were clean and location was across the street from a mall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bayonne, NJ

Great friendly staff.

Posted Jul 27, 2017
Pros: Uber free to within 5 miles of the hotel property. So convenient and what a concept! Good on Hyatt Place for thinking outside of the box!!!
Cons: Uber for up to 7 miles? Just kidding.
Location: Ontario Mills Mall - Outlet Mall Luxe Seafood Buffet So many restaurants..........beautiful views.
Loved this hotel, my second time staying there, would recommend to anyone else. The rooms are large and very clean, the front desk staff are friendly and you can tell they love their jobs. If you are in Rancho Cucamonga, the Hyatt Place should be the only place you consider staying. Great staff members, close to the Ontario Outlet Mall (just a walk across the parking lot), great restaurants near by (check out Luxe Seafood buffet), free Uber within 5 miles of the hotel, clean room, large room, breakfast provided (great food and choices). It is just a really really great place to stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
it was great place to crash in after getting tired at theme park
4 out of 5
Recommended
for Everyone
by A verified traveler

Walk to mall and movies

Posted Jul 2, 2017
I went for business meetings and wife/daughter went to shopping and movies.
5 out of 5
Recommended
for Everyone
by A verified traveler from flatwoods ky

Great hotel near shopping

Posted Jun 30, 2017
Three night stay at hotel was very nice. Near food and shopping and very secluded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and friendly staff

Posted Jun 25, 2017
Good experience- nice room & friendly staff. Located right by huge mall & several restaurants.
3 out of 5
by A verified traveler

Posted Jun 22, 2017
There were ants in room 419 next to elevator. Management came immediately to check and he did see ants as well. I was moved to room 425 and the 3rd night a guest close to my room had a dog barking late at night and early morning. Very disturbing.