Ratings based on 255 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from kernersville
Posted Jun 19, 2024 on Expedia
Great Experience Enjoyed
Comment from Hotel Management
Jun 19, 2024 by Magic Village Views, Hotel Management
Dear Trupal, thank you for taking the time to give us your feedback! it is a pleasure to hear that you enjoyed the time at Magic Village Views! We are looking forward to have you back soon!! Have a Magical day!
by A verified traveler
Posted Jun 10, 2024 on Expedia
I didn’t like the fact that despite there being a mandatory $240 cleaning fee, the jacuzzi was prefilled and was extremely dirty with grime around the entire rim.I had a Mr.clean magic eraser that removed the grime which proved it was not properly cleaned. My 7 year old decided to plunge her arm into the water and ended up with a rash that was confirmed to be ring worm and required anti-fungal treatment. There was black moldy hardened pieces in the blender after taking the blender completely apart which too is evidence of poor cleaning practices. Beautiful property but the quality of the cleaning was subpar.
Comment from Hotel Management
Jun 12, 2024 by Magic Village, Hotel Management
Dear Miriam, we would like to express our apologies that we didn’t meet your expectations. We are sorry that this has happened to you, we will address your concerns. We hope your next stay at Magic Village will be pleasant!
by A verified traveler
Posted May 28, 2024 on Expedia
Comment from Hotel Management
Jun 19, 2024 by Magic Village Views, Hotel Management
Dear Filipe, thank you for taking the time to give us your feedback! it is a pleasure to hear that you enjoyed the time at Magic Village Views! We are looking forward to have you back soon!! Have a Magical day!
by A verified traveler
Posted Apr 23, 2024 on Expedia
Roaches in my room, hot tub didn’t work the entire time
Comment from Hotel Management
Apr 26, 2024 by Magic Village Views, Hotel Management
Dear Rontarius, thank you for taking the time to share your feedback with us. We would like to express our apologies that we didn’t meet your expectations. We hope your next stay at Magic Village will be pleasant and we are looking forward to welcoming you back again. Kind regards, MV Guest Services.
by A verified traveler from West New York
Posted Apr 19, 2024 on Expedia
Comment from Hotel Management
Apr 26, 2024 by Magic Village Views, Hotel Management
Dear Shimrit, thank you for taking the time to give us your feedback! We are looking forward to have you back soon!! Have a Magical day!
by A verified traveler
Posted Mar 22, 2024 on Expedia
Comment from Hotel Management
Apr 13, 2024 by Magic Village Views, Hotel Management
Dear Lissy! Thank you for sharing your experience of staying with us. We are pleased to hear that you and your family had a great time in our villas and amenities. Comments like yours motivate our team to always exceed our guests expectations. We look forward to welcoming you back very soon!
by A verified traveler
Posted Mar 16, 2024 on Expedia
Modern homes with lots of space for families with convenient access to theme parks and retail nearby. However, these properties do lack certain maintenance updates. We had some issues with the A/C not staying at the temperature set and showers with warm not hot water on some days. Sheets are a bit scratchy too. Overall, would stay here again but might take that into consideration.
Comment from Hotel Management
Mar 18, 2024 by Magic Village Views, Hotel Management
Dear Elsa, Thank you for sharing your experience of staying with us. We are pleased to hear that you and your family had a great time in our villas and amenities.Comments like yours motivate our team to always exceed our guests expectations.We look forward to welcoming you back very soon!
by A verified traveler
Posted Mar 15, 2024 on Expedia
The property is well taken care of and quiet. The units have most everything you need, could have a few more things added but we enjoyed our stay and would stay here again!
Comment from Hotel Management
Mar 15, 2024 by Magic Village Views, Hotel Management
Dear SueAnn, thank you for taking the time to give us your feedback! It is a pleasure to hear that you enjoyed the time at Magic Village Views! We are looking forward to have you back soon!! Have a Magical day! Best Regards, MVV Guest Services.
by A verified traveler
Posted Mar 14, 2024 on Expedia
Comment from Hotel Management
Apr 4, 2024 by Magic Village Views, Hotel Management
Dear Chris, Thank you for sharing your experience of staying with us. We are pleased to hear that you and your family had a great time in our villas and amenities. Comments like yours motivate our team to always exceed our guests expectations. We look forward to welcoming you back very soon!
by A verified traveler
Posted Feb 23, 2024 on Expedia
Loved quiet and safe property
Also enjoyed lovely swimming pool
Comment from Hotel Management
Feb 24, 2024 by Magic Village Views, Hotel Management
Dear Jenny, thank you for taking the time to give us your feedback! It is a pleasure to hear that you enjoyed the time at Magic Village Views! We are looking forward to have you back soon!! Have a Magical day! Best Regards
