Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Hotel allerhöchsten Komforts

Posted Nov 17, 2015
Pros: Die unaufdringliche und nicht unangenehme Art des Perfektionismus.
Cons: Schwer vorstellbar.
Location: In kürzester Distanz zur Innenstadt, sehr gut gelegen.
Das Hotel hat Geschichte, ist wunderschön angelegt, ein Refugium der Ruhe und des Komforts. Von der Begrüßung bis zur Verabschiedung fühlt man sich hier als Gast in allen Belangen als herzlich willkommen, zuvorkommend behandelt und jederzeit bestmöglich aufgenommen. Ideal gelegen, vortreffliche Restaurants in Laufweite von weniger als zwei Minuten. Uneingeschränkt zu empfehlen!
5 out of 5
for Everyone
by A verified traveler from SF Bay Area

What a small hotel should be!

Posted Sep 29, 2015
Pros: The grounds are exquisite -- old world details & antiques inside, with the waterfall & palm garden outside. You feel so removed from Palm Springs.
Cons: Add dates or fresh fruit to the guest rooms. Have a dispenser of chilled cucumber or lemon water in the main gathering room.
Location: Palm Springs Art Museum
I arrived late to be cheerily greeted by the night innkeeper. He made sure I was settled in my room and reminded me that the pool was available 24 hrs in case I wanted to swim. Swimming in a beautiful deserted pool with the citrus blossoms perfuming the night air -- nothing better for me. The chef prepared me a vegan breakfast the next morning and the day manager was kind enough to extend my check-out by an hour. Fantastic quiet room, deep bath tub, luxurious comfy bed, and amazing staff.
5 out of 5
for Couples
by A verified traveler from Kent, London

Fantastic Hotel

Posted Feb 5, 2015
Pros: The whole experience
Cons: Nothing
Location: Location is perfect, so quite but close enough to walk to the wide choice of downtown restaurants and easy to access to explore by car.
This place is an absolute must for couples going to Palm Springs, it deserves its 5 star rating, the staff are so friendly, the rooms are great and the breakfast is an experience not to be missed
5 out of 5
for Couples
by Julia from Kent, England

Former family home

Posted Mar 8, 2014
Pros: Wonderful service and attention to detail. The wonderful music playing in the sitting room is totally in keeping with this gem.
Tranquil oasis just off Downtown Palm Springs, Art lovers will appreciate the " round the corner" access to The Palm Springs Art Museum. Marvellous intimate surroundings, fabulous furnishings. Superb breakfasts and a early evening glass of wine with appetisers before a short walk into town for dinner at one of the many restaurants, make the Willows the only place to stay. Be aware that the building of a large new hotel nearby does impact on the total peace during the day, but nothing that would prevent me recommending it wholeheartedly. March 2014
5 out of 5
for Everyone
by Laurie from California

Lovely Historic Home Away from Home

Posted Feb 12, 2013
Staying at The Willows was like being at home. The staff was very accommodating and welcoming and we enjoyed visiting with the other guests at the evening reception. We will go back again and again!