预订皮瓦莫酒店宾馆住宿限时优惠

“Showed up less than 10 mins early to start the check in process, was told over the phone that early check would likely be an option depending on reservations that I could come in as early at 1:30pm. Called prior to leaving and early check in was not available at all, no problem. Upon arrival at 2:54 pm I go to the desk and the worker at the counter turned us around and said we must wait til 3pm. I understand the principle of check in is at 3pm but a few minutes difference and the rude attitude……

“Air conditioning was good left before breakfast ”

“We highly recommend! My husband and I really enjoyed our stay. The inn is very beautiful-a historical treasure. Our room was spacious and beautifully decorated. The four poster bed was so comfortable! Breakfast was delicious. We loved it!”

“Without a doubt I will never stay again at the comfort inn in Lansing Michigan. I arrived there Friday, July 17 from that time until I checked out on Sunday, July 20 my room was never cleaned, bed not made, no clean towels brought in. I went to the registration desk on Saturday to let them know that the quilt between the sheets on the bed was literally damp as was the floor. The woman at the registration desk said she would have someone take a look at it....it never happened! Can't believe that……

“As soon as we got there, we were informed the pool was broken (part reason we booked this stay). After a day, we needed more towels and we called the front desk and nobody answered, then we sent a text and they called saying they were short staffed and it was only them so we would have to get the towels ourselves. We went down to the front desk and asked for towels and the lady replied with a rude tone “which ones!?” And we said all of them and then we asked got another role of toilet paper and……

“Breakfast was not good. Sausage was gross and waffles had a weird taste. Room was fine”

“:”

“you could not find a staff person to take a complaint and follow through with. neighbors were noise and staff would not take care of it. kept us up to 12:30 at night. beds sank towards the middle of bed. probably will never stay there again. like it needs a make over.”

“Great stay. Friendly staff. Clean and comfortable. ”

“The staff and customer service were excellent, everyone was very friendly, professional and very helpful..the room was nice and clean, bed and pullout sofa bed were very comfortable..the only reason I gave a low star rating was because, some of the charging ports in the bedroom did not work, and none of the phones worked, we let front desk know, they were gonna take care of the problem, but they never did. The breakfast was good, but it seemed to get cold fast..”

“Staff very friendly”