Ratings based on 250 Verified Reviews

3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice Hotel Good Neighborhood

Posted Jan 11, 2017
Pros: Clean comfy room, good customer service, good breakfast, nice location
Cons: There were no sheets on the sofabed in either room, nor were there any in the extra bag of linens in the closet-only a scratchy blanket & two pillows!
I needed an inexpensive overnight in Phoenix for a funeral. I found this Wyndham Hotel, and was pleasantly surprised with my member price. They have late-night check-in (midnight), and I was able to call the hotel directly right after booking to make sure the two rooms I booked were next to each other. The staff was extremely pleasant. The neighborhood is pretty quiet, even though our room had a window on the main busy street, and we were right next to the frontage road. There are plenty of stores and restaurants close by, and we felt safe when going out late at night. Upon entering the room, we were struck by how clean and pleasant it smelled! We got a king suite, and there is a sofa bed and tv, along with fridge, microwave, and desk, in the living room. The bedroom is separated from the living room area by a decent sized bathroom and sink area, no door. The sleeping area is spacious and comfortable, and the bed was made with soft, comfy linens. All in all, a very nice room. There is a free breakfast with about five tables with chairs near the front desk. They had bacon, scrambled eggs, sausage, hash browns, toast, oatmeal, waffles, cold cereals, pastries, juices, coffee, bananas--lots of food. And it was good and hot. Goes fast tho.
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Hotel was very pleasant with helpful staff.

Posted Dec 29, 2016
Pros: It was impressive that the housekeeping staff were given Christmas staff off to be with their family and friends.
Cons: Great that breakfast was included. Although it could be a bit more tasty.
Location: Location is great next to the freeway. A challenge to enter the property if driving west on Southern Ave. Must make a u-turn to come back to hotel.
Hotel seemed to be nearly full, but atmosphere was calm without a lot of noise. Loved the cat who was able to step on the mat in front of the door. He walked in, stayed for a while and then stepped back on the mat and left.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2016
Ok, middle America hotel, thought I was getting a full kit... Oops Room was ok, nothing special , clean , comfortable , ventilation needs improvement
4 out of 5
Recommended
for Everyone
by A verified traveler

Descent hotel. Great price

Posted Dec 21, 2016
Good experience overall and the price was right. I needed a place to stay close to my grandma who is sick. This fit the bill. The carpet was stained in the room but the room was clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Dec 19, 2016
The hotel is located in a convenient location . Great rooms. Clean and large. A little loud.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maricopa, United States of America

Ok hotel with great staff

Posted Nov 23, 2016
The hotel seemed a little rundown. It wasn't dirty, just a little less than nice. The beds were VERY comfortable. The smoke alarm went off at 2:00 am because someone was smoking in their room. The girl that helped me check in (Linda, I think) was so nice and competent. She really did a great job.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2016
Pros: Close to the highway
Cons: Better breakfast like omlettes
Location: Very close to lots of shopping and restaurants
I have stayed at this hotel before and have come back because I travel for work and it is convenient for me to get to my appointments and meetings.
1 out of 5
by A verified traveler

This is not a 3 star hotel

Posted Nov 19, 2016
Outdated room, old furniture. We had to change rooms because the first room smelled very bad
1 out of 5
by A verified traveler from US

expedia disappointed me

Posted Nov 15, 2016
Pros: Breakfasts
Cons: Cleaner, noise resistance curtains
Too noisy from street noise and windows were dirty. Staff was non existent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mesquite, TX

Suited our needs

Posted Nov 14, 2016
Pros: Good location for us.
Cons: All was okay.
This was a quick visit to family for us and we are familiar with the areas. Good location at 60 & 101 freeways.