Ponso Vacations from $1,479

Clean room and hotel. A/C worked well first night but adjusts when leave room and gets hot and never caught up for rest of stay. Floor of shower slippery and potential hazard. Breakfast was wonderful. Staff was helpful but prefer to pay water taxi through hotel. I asked staff and they said pay taxi directly $150 euro via card. Guy doing taxi could not get card reader to work and demanded $160 euro. What a fiasco as we had no cash left as leaving country.

Our experience can only be translated in one multilingual word WOW This have been my 3 rd visit to Venezia myself and i have not experienced this type of service , quality and wow factor . The establishment , its history and location was only the beginning of our Wow factor. I can honestly say the entire staff brought it to a level that i never saw before and can only dream to receive in the future again . Venezia e stata la nostra ultima tapp prima di tornare in Canada e lhai resa cosi specialiarla nei nostri futuri viaggi nel mondo Grazie mile Ah Lora to my new familia

Shocking lack of five-star service for a pre-paid booking. As long-term luxury travel enthusiasts who spend months on end at premier global properties (such as The Dorchester and The Balmoral), we understand what five-star hospitality should look like. Unfortunately, our arrival at Ca’ di Dio was entirely inconsistent with these standards and deeply disappointing. The Issue: We booked and fully pre-paid for a "Triple Room" (inherently licensed for three occupants) nearly a year ago. Upon arrival, the front desk flagged a system error on their end that registered our 9-year-old son as an infant. -The Handling: While administrative glitches happen, the evening team's handling of this was unacceptable. We waited hours for a resolution. We even went to dinner at Essentia hoping it would be sorted by the time we finished, but absolutely no progress had been made. -The Communication: There was a complete lack of updates or communication from the staff while we were dining. -The Current State: The room capacity is legally correct, the booking is settled, and the staff has already removed the crib since the existing king bedding is perfectly sufficient for us. We do not require a rollaway bed or a room change. Pros: The physical property is beautiful (though minimal/lacking art). Head Concierge Ivan is amazing. Service staff is also incredible. Cons: The front desk management and customer service fail to meet basic luxury hospitality standards. Perhaps inexperience.

Not worth the price per night, especially with no amenities like spa, pool, or jacuzzi. Since local train station and airport are near by, hotel should offer rides free of charge after booking.