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Opiniones de The New Inn Hotel

2 out of 5
The New Inn Hotel
Berwyn Street, Oswestry, Wales

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 35 de 125 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 125 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 26 de 125 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 125 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 125 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

6.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Les

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very historic as was the village
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Lewis

Se hospedó 1 noche en abril de 2024

4/10 Malo

Nicolae

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived at 9PM. It looked like we were not expected. We had to wait about 10 mins to get in a room across the street of the hotel. Possibly that our room was given to someone else. In the room we got it was no soap or shampoo, I had to ask the reception for them. It was no heat, I had to start the radiator, the walls had holes (I was thinking at mice and spiders getting in thru there), a large mirror on a desk was falling if no cup was stopping it from sliding. I was almost to have it smashed by taking the cup for tea. Unpleasant to cross the street with a small child just to ask reception for soap and shampoo
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Small gripes, over-all would stay again.
Great location for Welsh nature. Very friendly staff. Had problems with WiFi both in the pub and the room. No info in the room regarding meal times, network access etc which was odd but the ladies behind the bar were very helpful and friendly so was able to have an enjoyable stay.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Derek

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

christian

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Great location, Sad run down hotel
Firstly, we knew this was a 2 star hotel when we booked. It was the location that was important not the facilities. Never the less the hotel is cosmetically dated and very run down. Room 8 has a broken toilet seat, a tap that does not turn off, a dribble of a cold shower, broken window latches, a double wardrobe full of Christmas decorations and items of clothing, torn carpets, silicon sealant on sockets, a bedside seat made of a chipboard box and uncovered foam. The location is stunning, it's just a shame the owner has let the hotel deteriorate this much. It will not take much effort to fix these broken items in the hotel which will make a huge difference to visitors experience.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very welcoming
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Lee

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

deepika

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Valerie

Se hospedó 1 noche en agosto de 2023

4/10 Malo

A

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only for emergency stay
The worst hotel I've stayed in. Should've been 1 star. I've booked double room but found a twin room with a bunker bed. Looked like a dungeon. It's not only outdated but dirty and shabby. My mattress didn't have any support. There is a kettle but no sockets around. Positives: it was quite.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It's not a place for family stay.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Micheal Morgan

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dwytt

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Simon

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was amazing, was able to take my dogs, such a friendly place, lovely people will definitely be going back
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

George

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Adam

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Stsy
Booked last minute . Quite basic but ok. Had a meal after settled in downstairs which was good value . Small things no milk for tea or coffee , I see someone else has mentioned this so maybe owners can act on this. Ok for short stays lovely area
Family room double bed , two singles and private bathroom
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Martin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks Dai for looking after us so well this weekend. Food is very good - best steak and ale pie thanks! A great pub in a remote location
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Simon

Viaje en grupo
Stayed here a few times it does the job
Se hospedó 2 noches en diciembre de 2022

2/10 Terrible

Dan

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Michael

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Booked a two got a double and shower did not work. Booked a table for dinner before our trip and that was a shambles as we were not given a table , free for all Nothing I liked about this place.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Michael

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Needs a refurbishment
Owner on check in wasnt very welcoming very old shabby and dirty, i know its a 17th century inn but but thats no excuse to let it fall apart, the room carpets are worse than an old public bar carpet, the bed was falling apart but surprised its lasted this long as it holds a kings warrant from 1929. Only good thing was the location for sightseeing and walking, and the bar maid from Leeds was very nice and cheerful too
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Najwa

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Stefan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Very olde world. Great for a night over if you are adventuring for the weekend but wouldn't go there for a family vacation for longer. It was nice enough and welcoming although our room was above the bar and the music and laughter went on very late and was quite loud. If you are a light sleeper probably look elsewhere, but if not this is a perfectly good place to stay for the night.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Iwona

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Joesph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely property lovely little overnight stay wish it was longer amazing views lovely and clean 😁
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Helen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a dump!
Why is this dump on Hotels.com? £70 for a very small room with a double and single bed crammed in, and no breakfast. No bedside table or lamp. Matresses and pillows should have been thrown years ago - we could feel every spring in both beds. Large cobwebs, dirty carpet, rubbish in drawers, rubbish under bed, 2 coffee sachets and a few loose tea bags and a kettle but no milk. Bathroom was the smallest I have ever seen, smaller than a touring caravan bathroom, although it was reasonably clean. Towels and bedding were thankfully fine, but no pillow or matress protectors. TV was positioned on window ledge behind curtains and impossible to see from bed. Had we not arrived so late in the evening we would not have stayed even though we had pre paid, but we couldn't find an alternative at that time. We left at 7.30 in the morning after a terrible nights sleep. Nothing like the photos on the web site. DO NOT GO THERE!
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Craig

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An embarrassment to hotels and to Hotels.com.
Key requirements- WiFi and clean Advertised as having WiFi - I needed it to work and communication with the kayaking event coordinator. No WiFi when asked about it I was told it’s because other people were using it. (Assist manager) I tried it at 5am still none! 2* expected it to be clean and have what is advertised!! Room not just tired but dirty!!! Unfit to stay in. I asked to speak to the manager on Friday eve - assitant told me he wasn’t there. I tried on Saturday morning, no one available So left the key and left. I called to tell them my situation and could the manager call me back to organise a refund as not coming back he didn’t call me!! I wanted to discuss a refund.
Se hospedó 3 noches en junio de 2022

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AWFUL!!
Awful!!! The rooms were dirty, worn out and not fit for purpose. The shower head was broken and the carpet torn and threadbare. The breakfast room was dirty and there was random items everywhere. The cutlery and dishes were not the cleanest. The breakfast on the second morning did not appear as apparently the chef was drunk the night before and did not turn up! The bar food was okay but I found a large piece of blue plastic in my lasagne. This place needs gutting and rebuilding. It should be condemned. The mattresses were old and stained. The two bar staff we met were very nice and helpful. The worst place that I have ever stayed in.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

michael

Se hospedó 1 noche en mayo de 2022

4/10 Malo

megan

Viaje en grupo
No le gustó: Servicio y personal y condiciones de la propiedad
Terrible experience
The hotel is extremely basic and furniture appeared old, giving the overall feel of our stay disappointing, especially when we paid £70 each. We realised one of the rooms had two beds - it would’ve been nice to have been told this so we didn’t pay for another room (I stayed at the hotel with my best friend and her partner). The next morning we left our rooms at around 10:50am as checkout was at 11am. It was just the weirdest experience - there was no one in the whole building and doors were locked. We were in the hotel alone and had no one to speak to/hand our key to. We wanted to go to the bar for breakfast and juice (there were signs around about breakfast beginning at 8am) but due to the fact that there were no staff around whatsoever, we had to just leave. Its extremely unprofessional and strange to have no staff members (or anyone!!) in the building at all. Genuinely felt like something from The Twilight Zone. I would absolutely not recommend this hotel, even for just one night.
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Very welcoming...
Fantastic pub and host (Dei). Arrived late but welcomed and the landlord went out of his way for food and hospitality. Rooms are basic but clean and comfortable. Breakfast is plentiful and tasty. We'll be back.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Phil

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, good food and beer. Excellent base for activities.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Martine

Se hospedó 1 noche en abril de 2022

2/10 Terrible

Michael

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Rubbish
Se hospedó 2 noches en octubre de 2021

6/10 Aceptable

Brian

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
New Inn
This is a basic hotel, definitely no frills and in need of some work (if only to complete the work already started & fixing basics like taps & water being able to drain from the sink). Staff were not sure what to do when we tried to check-in & no staff available to offer breakfast on first morning. ..... but it is located in a beautiful part of Powys, Wales.
Se hospedó 2 noches en septiembre de 2021

2/10 Terrible

Judith

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay at the New inn llangynog
Absolutely horrendous.. dirty… in fact filthy… absolute shambles… almost traumatised… pics attached
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Dariusz

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Enjoyed
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We'll go back one day
Everything was fine. The staff was lovely, and the place was nice and clean.
Se hospedó 2 noches en agosto de 2021

4/10 Malo

YALI

Viaje familiar
No le gustó: Limpieza y servicio y personal
Don't want to go back again.
Nice little village, the service is not good, room was dirty. Breakfast are very poor, milk has gone bad! No one available when we check out.
Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Totally disappointing.
The Pub is ok, beer was good, food was not amazing, but the Room… awful. Not the room we expected ( different from the photos appearing in the descriptions ) the cleanliness of the whole place is questionable, neglected, and urgently needing a complete refurbishment. Mushy smell in the whole place, blankets, closet, etc…On a positive note, the bathroom was clean. We were suppose to stay for 2 nights, but stayed only 1. Sorry but no matter how much a place costs or how many stars, there are some essentials in this business.
Bathroom was clean but some things were not even fixed.
Se hospedó 2 noches en agosto de 2021

4/10 Malo

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Jason

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing food and very friendly staff
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had reserved two triple rooms but the landlord had given one to another customer so we had to use a twin and a triple, our room had no pillows, the noisy pump system behind the toilet was very smelly, we had no TV and the shower was literally a gamble to get hot water if any at all, we paid for bed and breakfast, we’re told it was available from 8am, when we came down there was nothing left of the toast and cereal and there was no one to make us our cooked breakfast, another group has managed to call and wake them up and got some fried eggs for a sandwich at this point we decided to go elsewhere. Value: poor Service: very poor Will not be staying here again
Se hospedó 1 noche en junio de 2021

2/10 Terrible

Stephen

Le gustó: Servicio y personal
Nose
Noisy ... very noisy
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Revolution Bike Park Trip
Good stay at the New Inn during a trip to Revolution Bike Park. Friendly staff, clean room and a good atmosphere in the pub. I’d recommend the pub for anyone visiting the bike park.
Se hospedó 1 noche en junio de 2021