Overview of Sunscape Puerto Plata - All Inclusive

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Guest reviews

3.9 / 5Good
406 reviews
Guests rated this property 4.2/5 for cleanliness.


  • Pool
  • Breakfast included
  • Free Parking
  • All inclusive


What's nearby

Popular LocationPlaya Dorada Golf Course12 min walk
Popular LocationPlaya Dorada14 min walk
Popular LocationMount Isabel de Torres19 min walk
AirportSantiago (STI-Cibao Intl.)89 min drive

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  • Deluxe Garden View Room

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Pool View Room

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Family Room

    Room amenities

    • 710 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details
  • Sun Club Deluxe Room

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Sun Club Junior Suite

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • ROH - Deal of the Day

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Puerto Plata

Located in Puerto Plata, Sunscape Puerto Plata - All Inclusive is in the entertainment district and on the beach. The area's natural beauty can be seen at Playa Dorada and Sosua Beach, while Puerto Plata Cable Car and Ocean World Adventure Park are popular area attractions. Traveling with kids? Consider Fun City and Lorilar Ranch. Spend some time exploring the area's activities, including outlet shopping.

Visit our Puerto Plata travel guide
Popular Location

What's nearby

  • Playa Dorada Golf Course - 12 min walk
  • Playa Dorada - 14 min walk
  • Mount Isabel de Torres - 19 min walk
  • Fun City - 3 min drive
  • Long Beach - 4 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 89 min drive


  • Windows — 1 min walk
  • Gohan (Adults Only) — 1 min walk

About this property

Sunscape Puerto Plata - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sunscape Puerto Plata - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 585 individually furnished rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include free minibar items and furnished balconies.
Sunscape Puerto Plata - All Inclusive offers 585 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Renovation of all guestrooms was completed in February 2016.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Sunscape Bitebonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities


Available in all rooms: WiFi (USD 15 per night)
Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

Free valet parking

Food and drink

Free full breakfast available daily 7 AM–11 AM
All buffet and à la carte meals, snacks, and beverages included
8 restaurants and 1 coffee shop/café
2 poolside bars, 9 bars/lounges, 1 beach bar and 1 swim-up bar
Free daily reception
Room service available

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
Aerobics classes
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Game/wildlife viewing
Scuba diving

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Laundry facilities


ATM/banking services
Free newspapers in lobby
Front-desk safe
No elevators
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken


Business services

2 meeting rooms
Business center
Conference center (1924 square feet of space)


BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Picnic area
Pool sun loungers
Pool umbrellas


11 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Spa open daily
Spa tub
Steam room
Turkish bath/hammam


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Beach towels
Smoke-free property
TV in lobby

Room amenities


Air conditioning
Ceiling fan
Free cribs/infant beds
Free rollaway beds


Free toiletries
Hair dryer (on request)


Cable channels
Flat-screen TV
iPod dock

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony


Connecting rooms available
Individually furnished
Iron/ironing board
Turndown service



Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 4 November 2020 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American Express
Diners Club

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 16 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Himitsu restaurant caters to adults only.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata
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Sunscape Puerto Plata Hotel
Hotel Sunscape Puerto Plata Puerto Plata
Puerto Plata Sunscape Puerto Plata Hotel
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Sunscape Hotel
Sunscape Puerto Plata - All Inclusive All-inclusive property
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Sunscape Puerto Plata
Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata - All Inclusive Puerto Plata
Sunscape Puerto Plata - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Sunscape Puerto Plata - All Inclusive and receive a full refund?
Yes, Sunscape Puerto Plata - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Sunscape Puerto Plata - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Sunscape Puerto Plata - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunscape Puerto Plata - All Inclusive?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–11:30 PM. A fee applies for early check-in (subject to availability).
What time is check-out at this property?
Check-out is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Sunscape Puerto Plata - All Inclusive located?
Located in Puerto Plata, this beachfront property is next to a golf course and within a 15-minute walk of Playa Dorada Golf Course and Playa Dorada. Long Beach and Camacho Beach are also within 3 mi (5 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Mar 2020


    • Disliked: Staff & service, amenities, property conditions & facilities

    The pool was pretty and the tacos were pretty good along with some of the restaurant food. We had a rough experience overall starting with our bathroom ceiling leaking from a frozen AC, the shower head breaking off, and the room TV remote didn’t work. The new room we were moved to also had a remote that didn’t work, a sink that didn’t drain and another broken shower head. I also got very sick from the bacteria at the resort/ food I ate at the pool restaurant. Most of the resort is in desperate need of updating and repair.

    Stayed 7 nights in Feb 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      All in all, my stay was excellent. The room was clean and comfortable. The pools clear and refteshing, the poolside beverages tasty. The evening entertainment of dancing and comedy entertaining. The internet however was disappointing. Took 30 minutes to connect only to be disconnected 2 minutes later. Frustrating

      Stayed 4 nights in Feb 2020


      • Liked: Staff & service

      You get what you pay for . Cheap resort . First one that I ve try it to see if it’s true . And yess it is . It’s not my standards .

      Stayed 7 nights in Feb 2020