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Sunscape Puerto Plata - All Inclusive

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Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sunscape Puerto Plata - All Inclusive

Sunscape Puerto Plata - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationPlaya Dorada Golf Course12 min walk
  • Popular LocationPlaya Dorada14 min walk
  • Popular LocationLorilar Ranch4 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)17 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Sunscape Puerto Plata - All Inclusive is in the entertainment district and on the beach. The area's natural beauty can be seen at Playa Dorada and Sosua Beach, while Puerto Plata Cable Car and Ocean World Adventure Park are popular area attractions. Traveling with kids? Consider Fun City and Lorilar Ranch. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Playa Dorada Golf Course - 12 min walk
  • Playa Dorada - 14 min walk
  • Fun City - 3 min drive
  • Long Beach - 4 min drive
  • Lorilar Ranch - 4 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 17 min drive

Restaurants

  • Windows — 1 min walk
  • Gohan (Adults Only) — 1 min walk
  • Green Jack — 10 min walk
  • Le Petit Francois — 11 min walk
  • Ristorante Passatore — 13 min walk

About this property

Sunscape Puerto Plata - All Inclusive

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sunscape Puerto Plata - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 585 individually furnished rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include furnished balconies and room service.
Sunscape Puerto Plata - All Inclusive offers 585 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Plata hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Renovation of all guestrooms was completed in February 2016.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sunscape Bitebonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

All inclusive details

All-inclusive room rates at Sunscape Puerto Plata - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 8 restaurants and 1 coffee shop/café
  • 2 poolside bars, 9 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Conference center (1924 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Renovated guestrooms - February 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Himitsu restaurant caters to adults only.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata
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Sunscape Hotel
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Sunscape Puerto Plata - All Inclusive Hotel Puerto Plata

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 179 out of 492 reviews
5 - Excellent 36%
Rating 4 - Good. 174 out of 492 reviews
4 - Good 35%
Rating 3 - Okay. 78 out of 492 reviews
3 - Okay 16%
Rating 2 - Poor. 25 out of 492 reviews
2 - Poor 5%
Rating 1 - Terrible. 36 out of 492 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved: staff, check in/check out process, room, AC, cleanliness, views, beach, pools, buffet, bars/drinks & most of the essentials Liked: restaurants, cafe, design/layout of the resort, theater, free Covid testing on the premises Room for improvement: wifi quality, hot water for the shower, shower head mounted to the wall more securely, souvenir shop way overpriced, pizza shop (the person didn’t want to make it to order at first but he did with encouragent), signage for expectations such as indicating hours for the pool, towel service, restaurant hours and areas where clothing and shoes must be worn (like the quick cafes we went there in cover ups and that was a clothing required area even tho they should liberalize since it’s a quick stop) but overall staff is so helpful and answers all your questions if you’re unsure about anything. I highly recommend this property! It’s always better if you know some Spanish but most staff speak English very well
Stayed 3 nights in Jun 2021

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No recomiendo este resort. Lo primero al entrar el lobby estaba horrible luego las habitaciones con humedad mosquitos sucia y banos danados . Por último y los más importante la comida de muy mala cálida y sin variedad de platos para elegir.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great food and overall the hotel room and areas are kept really clean. The beach is clean and really nice. Cant wait to visit again.
Stayed 3 nights in Jun 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness, staff & service
The staff was amazing! The place was clean and the rooms were nice. Everything else was terrible. The place is much smaller than videos look. The food was disgusting and gave me the WORST case of food poisoning. I had to get medicines delivered from the pharmacy in the middle of the middle of the night. Otherwise, I’m convinced I would have wound up in the hospital.only one or two restaurants were open per day because of CoVid. I can understand that. But at least the food should have been good. It was really really terrible. The wonderful staff is the only thing keeping that place afloat.
Stayed 3 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a little hard. Other than that awesome.
Stayed 6 nights in May 2021