Sunscape Puerto Plata - All Inclusive

Photo gallery for Sunscape Puerto Plata - All Inclusive

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sunscape Puerto Plata - All Inclusive

Sunscape Puerto Plata - All Inclusive

4.0 star property

3.7/5 Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Carretera Luperon KM 5, Puerto Plata, Puerto Plata, 547

Explore the area

  • Popular LocationPlaya Dorada Golf Course12 min walk
  • Popular LocationPlaya Dorada14 min walk
  • Popular LocationLorilar Ranch4 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)19 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Sunscape Puerto Plata - All Inclusive is in the entertainment district and on the beach. Amber Museum and Museum of Taino Art are cultural highlights, and some of the area's landmarks include Malecón De Puerto Plata and Estatua de Gregorio Luperon. Traveling with kids? Consider Fun City and Lorilar Ranch. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Playa Dorada Golf Course - 12 min walk
  • Playa Dorada - 14 min walk
  • Fun City - 3 min drive
  • Long Beach - 4 min drive
  • Lorilar Ranch - 4 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 19 min drive

Restaurants

  • Le petit François - 10 min walk
  • Green Jack - 10 min walk
  • Sabor Latino - 11 min walk
  • Ristorante Passatore - 13 min walk
  • Lucia - 15 min walk

About this property

Sunscape Puerto Plata - All Inclusive

4-star all-inclusive hotel adjacent to a golf course, rejuvenated in 2016
Located close to Playa Dorada, Sunscape Puerto Plata - All Inclusive provides free full breakfast, 18 holes of golf, and a nightclub. This hotel is a great place to bask in the sun with a beachfront location, a beach bar, and sun loungers. Indulge in a facial, a sports massage, and a body wrap at Spa Sunscape Bitebonia, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature international cuisine and more. Aerobics classes are offered at the gym; other things to do include beach volleyball, sailing, and kayaking. WiFi in public areas is available to all guests, along with game and wildlife viewing and 2 poolside bars.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 2 outdoor tennis courts, concierge services, and a water dispenser
  • A TV in the lobby, barbecue grills, and tour/ticket assistance
  • Guest reviews say good things about the beach locale, overall value, and pool
Room features
All guestrooms at Sunscape Puerto Plata - All Inclusive offer perks such as furnished balconies and air conditioning, in addition to amenities like safes and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 9 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Windows
  • Gohan (Adults Only)
  • Da Mario
  • Gaucho Grill
  • Castaways

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1924 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - February 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

76% of travelers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata
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Puerto Plata Sunscape Puerto Plata Hotel
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Sunscape
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Sunscape Puerto Plata
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Sunscape Puerto Plata - All Inclusive Puerto Plata

Frequently asked questions

Does Sunscape Puerto Plata - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Puerto Plata - All Inclusive?

As of Sep 25, 2022, prices found for a 1-night stay for 2 adults at Sunscape Puerto Plata - All Inclusive on Sep 26, 2022 start from $161.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Puerto Plata - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Puerto Plata - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Sunscape Puerto Plata - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Sunscape Puerto Plata - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Puerto Plata - All Inclusive?

Yes, the property is all-inclusive.

Where is Sunscape Puerto Plata - All Inclusive located?

Located in Puerto Plata, this beachfront hotel is next to a golf course and within a 15-minute walk of Playa Dorada Golf Course and Playa Dorada. Long Beach and Camacho Beach are also within 3 mi (5 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 335 out of 937 reviews
5 - Excellent 36%
Rating 4 - Good. 273 out of 937 reviews
4 - Good 29%
Rating 3 - Okay. 162 out of 937 reviews
3 - Okay 17%
Rating 2 - Poor. 78 out of 937 reviews
2 - Poor 8%
Rating 1 - Terrible. 89 out of 937 reviews
1 - Terrible 9%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Yahaira
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 2 nights in Sep 2022

2/5 Poor

Steven, Mukilteo
Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
We were sold on Sunscape club upgrade which was not worth the money. Bathroom or minibar was standard, pool was overcrowded with non-members and not clean, food in buffet was horrible and never changed, clientele was mostly loud Dominicans playing their own music over the hotel music, hurricane shut everything down for no reason and beaches were closed most of my stay for contamination scare. Not good!
Stayed 11 nights in Sep 2022

5/5 Excellent

Christine, CLIFTON
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 4 nights in Sep 2022

5/5 Excellent

Jose
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and a awesome experience
Stayed 3 nights in Sep 2022

2/5 Poor

Yeffry
Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It isn’t what I expected… also when you have to park away of the hotel, that broke all the experience.
Stayed 2 nights in Sep 2022

2/5 Poor

Luis
Traveled with family and small children
Liked: Cleanliness
I stayed here years ago when it was the Flamenco. Very different back then. The Hotel food choices were bare minimum. Only one buffet and one ah la cart restaurant at a time. Either way the items on both were limited. The staff took a long time to come by the table and see if you needed anything or wanted anything. And when you requested something, they would forget and you had to ask another staff member. The hotel was rather empty, so it wasn't like they were over taken by guests. My guess is that they were working long shifts. No free wifi in the rooms. You had to go to the lobby area. Limited security staff so when l wanted to leave the hotel parking lot, l waited for security from another area, to come and unlock the gate so l could leave. If l had to leave in an emergency, l think it could have had some real disastrous results. There is a 24 hour clinic next door but getting to it would require the security to come and unlock the padlock on the gate. Very dangerous roulette game they play. The receptionist never explained the wifi, dinner options exactly, or gave us bracelets or any other guest. Not sure how security knew who was who at the hotel. I had a child in my reservation and 2 adults, yet only had 2 sets of towels in the room. My stay was avg at best, and definitely not memorable. It was a far cry from it's heyday of Flamenco. Animation staff did just enough to get check, l didnt see much interaction between them and the guests. 5 out of 10.
Stayed 2 nights in Sep 2022

2/5 Poor

maritza
Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom shower was terrible …. The way the shower is set up is terrible. Every time you take a shower water comes out all over the floor there’s no mat when you come out of the shower and the water is all over the place. During my stay I kept it did not disturb sign on my door because the first couple of days the room was not clean properly and soap, shampoo , toothpaste etc. etc. was not brought in after room was cleaned. I had to keep asking the cleaning staff to please provide certain things when they clean the room because they didn’t do it properly. The balcony door was not safe did not locked.
Stayed 9 nights in Aug 2022

1/5 Terrible

Orlaigh
Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Awful, don’t waste your money. No entertainment or pool service and the food is terrible. Extremely boring
Stayed 5 nights in Aug 2022

5/5 Excellent

Lorenzo
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel 5 stars Very good
Stayed 1 night in Aug 2022