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“Did not have breakfast ”

“Good stay before the early morning flight.”

“Very convenient location! Can sleep until the very last min!”

“There is no obvious signage for drivers to this hotel. The corridors in the hotel are narrowed and it's difficult for 2 people with luggages to walk through. My executive room was spacious and comfortable though. Not enough sockets or USB in the room to charge my phones and ipads. The reception would not add my IHG membership number to my stay, so I think this IHG membership is not worthy to use any more as its staff did not even give any respect to it. I didn't feel any difference with and……

“Location is best for airport connection. The room is clean and tidy. Staff are polite and helpful. ”

“We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel. However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure……

“Spotless room. Very friendly staff. Menu a bit boring but i did not go hungry. Great location when flying out of Gatwick!”

“Overall hotel room is okay but not too happy to assign to floor 0 as I found bugs inside the room from time to time. Initially, I want to extend my stay but I finally moved to nearby hotel for extra nights as I don’t want to stay in floor 0. The most important is they are not providing service to keep guests’ baggage, so I need to walk round to keep them at the airport wait till check in. They should mention it on their booking page.”

“We checked in after midnight as we need to stay for one night before return home. Check in process was efficient and took only a few minutes. Reception lady was courteous and efficient. Would certainly stay again if needed in future.”

“Our flight delayed and reached hotel at midnight. Although hotel could not provide 24 hours check in service, they are supportive and leave the key and clear information to us on counter so that we can quickly DIY and have a good sleep.”

“Overall is above standard. The staff is nice and the room is clean. The hotel location is close to sightseeing spots and shopping mall. ”