Punta Zicatela Tours

Paid for a room with two beds. 3 days stay. Upgraded to have a balcony Showed up and gave us a room without a balcony. wouldn't refund the upgrade. Expedia gave us a $25 credit.

The ocean view was incredible, close to the beach to hear the waves from your balcony at night gave me complete relaxation I was looking for. Food/Drink menu you couldn't go wrong with any selection. Best dinner I enjoyed was the Catch of the Day. All staff was helpful and attention to our needs. Look forward to coming back soon.

Casa Toro was a great stay. The pool was perfect after a hot morning out exploring. The staff was attentive and kind, had one mishap where we thought we had transportation scheduled for early morning transport to dolphin tour but a ride never showed up, thankfully we were able to pivot and get to our destination on time, otherwise all other travel arrangements went as planned. I think it’s important to mention that in order to use the sauna and cold plunge you have to pay extra, not much but it’s also not included in your stay. I would definitely stay at casa toro again.