8.4/10 Very Good! (1,000 reviews)
The location is on a 'quiet' South Beach block directly across from the beach. Easy walking distance to many restaurants and shops. Bus and trolley public transportation within two blocks. The beach chairs/towels were a nice amenity, but there really were not any other notable 'special' amenities. While the property was very clean, the antiquated elevator (from the 1930s?) to the upper floors was broken about 80% of our stay, we were assigned to a room that had a noisy rodent in the air vent that they REFUSED to respond and remove, and the restaurant food was bland and billing charged an automatic 20% gratuity without legible warning. The lobby staff were very detached and standoffish, never greeted with friendly smile.
Reviewed on Aug 26, 2025