Renfrew Vacations from $378

Very crowded/confusing front entrance with multiple cars already parked 2 deep on both sides. and multiple people standing outside waiting for valet and trying to get their cars. Very little space to get to curb to unload. Valet nice but somewhat pushy. We were told we couldn’t use a luggage cart on our own. Parking is very inconvenient in a garage around 2 blocks. We tried to park ourselves but after two trips around the block , couldn’t find a sign which parking garage was theirs. we were unable to access our vehicle ourselves in the garage without using valet, which made us rely on public transportation to get around. Had no idea where they parked ourselves car. Very bazaar!! Challenging to say the least for elderly people. Had to tip valet !! Then Chinese man who was very nice but insisted on getting luggage out of vehicles, on cart , in a hurry then whisked away our personal items without us going to room with him. We still had to wait in line to check in. The whole process was confusing and felt very pushy. Room is worn and could use updates. Had trouble with safe getting jammed and had to go through several people to get it fixed. This was a nightmare. We had a time frame to get somewhere. No where to put our valuables. After maybe 2 hours delay they figured out how to reset it. Then sliding door on bathroom did not slide well. It got stuck and my husband had to muscle it to get it open. Reported when we left. Bed and pillows were very comfortable. Signage needed

Some confusion on my end with paying the deposit, as I thought I was paying for my room a second time, but the host was quick to clear it up. Another pleasant stay at this clean and quiet property.

Nice location, clean overall.

Pat went above and beyond. First of all, we were late and only checked in at about 3:00 in the morning. She still made herself available and provided access at this incredibly late hour. This property is super cool. It has lots of history and it feels like you're staying in a historical property. Each of the rooms is themed and has unique artifacts and decorations. Very cool experience and highly recommended!!