Ratings based on 318 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 29, 2024 on Expedia
The staff was very rude
Comment from Hotel Management
Jun 1, 2024 by Manager, Hotel Management
Hello Edgar, We are disappointed to hear about your experience and take all feedback seriously. We encourage you to reach out to our management team to discuss this matter further. Thank you for bringing this to our attention.
by A verified traveler
Posted May 27, 2024 on Expedia
Comment from Hotel Management
May 29, 2024 by Manager, Hotel Management
Hello Marilyn, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If you have any specific feedback to share, please don't hesitate to reach out to us so we can address any concerns. We look forward to welcoming you back in the future.
by A verified traveler
Posted May 26, 2024 on Expedia
The room was not clean. There was no phone in the room to even call the front desk to get towels for the room. There were 2 tvs in the room . One was broken and the one that worked was installed in front of the broken one. We left for the beach and upon returning found that my iPhone cord and charger were gone as well as the charger for my Fitbit. I will never stay there again!
Comment from Hotel Management
May 27, 2024 by Manager, Hotel Management
Hello Paula, We value your feedback and apologize for the inconveniences you experienced during your stay. We encourage guests to reach out to our management team directly to address any concerns or issues promptly. Your comments have been noted for our team's awareness, and we hope to have the opportunity to welcome you back in the future for an improved experience.
by A verified traveler
Posted May 26, 2024 on Expedia
Very friendly desk clerk. Room is clean and bed is comfortable. Waffle machine for breakfast
Comment from Hotel Management
May 28, 2024 by Manager, Hotel Management
Hello Debra,We're pleased to hear you enjoyed the service and amenities during your stay. Our team strives to ensure each guest has a comfortable experience. Thank you for sharing your feedback, we look forward to hosting you again soon.
by A verified traveler
Posted May 23, 2024 on Expedia
Quality received was way below standards for the price charged. Had to change rooms due to room assigned was dirty, lack of towels (none in room) and in room refrigerator was so frosted up that the door wouldn't close. Was informed that coffee makers & tissues were no longer placed in the rooms......REALLY? There was no WiFi so couldn't use my laptop computer. Was told WiFi was "temporarily down".......yeah, more like "permanently", since it never was available during my stay. Very disappointing!!!
Comment from Hotel Management
May 24, 2024 by Manager, Hotel Management
Hello Brenda,We apologize for any inconveniences you experienced during your stay. Guest feedback is valuable, and we will address your concerns with our team for improvement. Thank you for bringing these issues to our attention, as we strive to enhance our guests' experience continuously.
by A verified traveler
Posted May 22, 2024 on Expedia
The front desk person was very rude and short. Not very welcoming. Nothing for breakfast. Not good experience with Wyndham place
Comment from Hotel Management
May 24, 2024 by Manager, Hotel Management
Hello SABRINA, We apologize for the less-than-desirable encounter you had at our front desk. Your feedback on the breakfast provision has been duly noted. We recommend reaching out to our management to address any further concerns from your stay at Wyndham Place.
by A verified traveler
Posted May 13, 2024 on Expedia
Comment from Hotel Management
Jun 2, 2024 by Manager, Hotel Management
Hello Bill,We appreciate you choosing to stay with us and hope you had a pleasant time at our hotel. If there is anything we can do to improve your experience next time, please don't hesitate to contact us directly. We look forward to welcoming you back in the future for an even better stay.
by A verified traveler from Plantation
Posted May 10, 2024 on Expedia
Perfect for a quick stop over
Comment from Hotel Management
May 10, 2024 by Manager, Hotel Management
Hello Liberata,We appreciate you taking the time to share your feedback with us. We strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler
Posted May 7, 2024 on Expedia
A nice place at a good price.
Comment from Hotel Management
May 10, 2024 by Manager, Hotel Management
Hello Jeff,We're glad to hear you enjoyed your stay with us. We strive to offer great value for our guests. Your feedback is appreciated. Thank you for choosing our hotel for your visit.
by A verified traveler
Posted May 3, 2024 on Expedia
It was very clean and the people were very friendly. I'm booking there for our return trip.
Comment from Hotel Management
May 4, 2024 by Manager, Hotel Management
Hello Jeff,We are delighted to hear that you found our hotel clean and our team friendly. We appreciate your kind words and look forward to welcoming you back for your return trip. Your support means a lot to us.
