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Comfort Inn San Juan

Photo gallery

Lobby
Beach nearby
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Balcony

Overview of Comfort Inn San Juan

Comfort Inn San Juan

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationParque La Ventana al Mar2 min walk
  • Popular LocationCasino del Mar at La Concha Resort3 min walk
  • Popular LocationCondado Beach11 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

About this area

San Juan

Located in San Juan's Condado neighborhood, Comfort Inn San Juan is in the city center and near the beach. Pan American Pier and Castillo de San Cristobal are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Carolina Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
Popular Location

What's nearby

  • Parque La Ventana al Mar - 2 min walk
  • Casino del Mar at La Concha Resort - 3 min walk
  • Plaza Antonia Quinones - 10 min walk
  • Condado Beach - 11 min walk
  • Museo de Arte de Puerto Rico - 2 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Ben & Jerry's — 3 min walk
  • 1919 Restaurant — 4 min walk
  • Prime Time — 4 min walk
  • Ola Oceanfront Bistro — 4 min walk
  • Pannes — 4 min walk

About this property

Comfort Inn San Juan

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this hotel has a fitness center and a spa tub. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. All 56 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and coffee makers. Free local calls, hair dryers, and safes are among the other amenities that guests will find.
Comfort Inn San Juan offers 56 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking available
  • Offsite parking available (USD 20 per day)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 21.80 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Children's club/arcade access
  • Phone calls
  • In-room safe
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night
  • Nearby parking fee: USD 20 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel
Comfort Inn San Juan Hotel
Comfort Inn San Juan San Juan
Comfort Inn San Juan Hotel San Juan

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 252 out of 955 reviews
5 - Excellent 26%
Rating 4 - Good. 373 out of 955 reviews
4 - Good 39%
Rating 3 - Okay. 205 out of 955 reviews
3 - Okay 21%
Rating 2 - Poor. 81 out of 955 reviews
2 - Poor 8%
Rating 1 - Terrible. 44 out of 955 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
No hot water in shower my entire stay ask front desk they sent up someone but it never got hot. That needs to be addressed. Stay was ok
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 1 night in Jun 2021

3/5 Okay

Disliked: Amenities, property conditions & facilities
Very concerned with hairs in the shower when I first arrived. Covid restrictions made the breakfasts limited. Most of the staff were helpful and knowledgeable.
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The first night of our stay we got stuck in the elevator. The one smelled of mildew. The ac unit leaked from the ceiling. Each day we had to ask for towels because room service would come take the others and not replace them! The manager Richard was phoned and said he would come speak to us, he never came but told the front desk to tell us that they would reimburse the resort fee. The night we checked out the few was taken from my account! Not reimbursed. And then when i called corporate they were no help because the receipt on file was all wrong! Would never stay there again! The only good thing about the stay was the front desk clerk EDITH! She was so helpful, and apologetic. And the worker that helped us out of the elevator!
Stayed 4 nights in Jun 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
The breakfasts was cold and jacuzzi didn't work
Stayed 4 nights in Jun 2021