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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property
Comfortable hotel, a quick walk to Casino del Mar at La Concha Resort

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Abitta Boutique Hotel, Ascend Hotel Collection

Suite, Multiple Beds, Non Smoking, Balcony (King) | Balcony
Breakfast, lunch and dinner served
Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch and dinner served
Lobby

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Hot Tub
    Hot TubHot Tub
  • 24/7 front desk
    24/7 front desk24/7 front desk

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Nice hotel, almost everything was walking distances
Eddie
Jul 24, 2024
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About the neighborhood

Map
Calle Clemenceau 6, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 6 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 5 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Port of San Juan - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Serafina Restaurant - ‬4 min walk
  • ‪Stk - ‬2 min walk
  • ‪Semilla Kitchen and Bar - ‬1 min walk
  • ‪El Refrán - ‬4 min walk
  • ‪Stop & Go Mini Mart - ‬5 min walk

About this property

Abitta Boutique Hotel, Ascend Hotel Collection

Hotel rejuvenated in 2020 and located near Casino del Mar at La Concha Resort
Located close to Condado Beach and Plaza del Mercado, Abitta Boutique Hotel, Ascend Hotel Collection provides a grocery/convenience store, a coffee shop/cafe, and a bar. For some rest and relaxation, visit the spa tub. The on-site restaurant, El Condado Gastrobar, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi and a 24-hour gym are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Beach umbrellas, a computer station, and coworking spaces
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 55 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00
  • Resort fee: USD 43.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Frequently asked questions

Does Abitta Boutique Hotel, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at Abitta Boutique Hotel, Ascend Hotel Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Abitta Boutique Hotel, Ascend Hotel Collection on Aug 8, 2024 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Abitta Boutique Hotel, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Abitta Boutique Hotel, Ascend Hotel Collection?

Valet parking is available for USD 25 per day.

What time is check-in at Abitta Boutique Hotel, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Abitta Boutique Hotel, Ascend Hotel Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Abitta Boutique Hotel, Ascend Hotel Collection located?

Located in Condado, this hotel is within a 15-minute walk of Casino del Mar at La Concha Resort, Condado Beach, and Plaza del Mercado. Distrito T-Mobile and Escambron Beach are also within 2 mi (3 km).

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 153 out of 307 reviews" "
Rating 8 - Good. 82 out of 307 reviews" "
Rating 6 - Okay. 34 out of 307 reviews" "
Rating 4 - Poor. 21 out of 307 reviews" "
Rating 2 - Terrible. 17 out of 307 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, almost everything was walking distances
Stayed 5 nights in Jun 2024

6/10 Okay

Shanekqwa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What I loved most about the Abitta hotel was the staff’s hospitality! Everyone, was extremely nice, caring and accommodating. Mindy, the front desk agent, always gave me a smile and inquired how was everything going. The down falls of my stay were the following: the smell inside the room, uncleaned coffee machine, the streamer for clothing was full with dust and dirt, roaches, house keeping never cleaned the glass for the shower (soap scum remained there throughout my stay), noise due to construction, loud pipes, housekeeping having loud conversations outside my room and waiting over an hour for food at the hotel’s restaurant. I’m not sure if the $100 dining suffice/coincides with my hotel’s security deposit. If so, that would be a bummer, because that wasn’t part of the memo and/or my understanding. Besides all of the above, my stay was good! I would only recommend this hote, of course with disclosure… for the kindest ppl, and convenient location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sebastian Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. Bed and pillows comfortable. Best sleep I had in a hotel. Friendly, helpful staff
Stayed 7 nights in Jul 2024

6/10 Okay

sofia

Traveled with partner
Liked: Amenities
Disliked: Staff & service
valet was not respectful although they were 24/7. When arrived to the hotel, no one wanted to help or park the car. spoke to two other guest they complained as well. do not suggest this hotel. had a weird smell as well. just was not happy with the service at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ainessey

Stayed 1 night in Jun 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Jul 2024

4/10 Poor

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The customer service was great, but the hotel room was really crappy. Black marks and scratches all over the floor, the ac was hanging an inch off the wall, the ahower valve was broken and missing a screw, and the soap holder was rusted over. This was not even all of the issues, just the major ones. Definitely a one star hotel room.
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the surprise additional $11 in resort fee, the property was well kept, smelled clean, quiet at night. Would stay again!
Stayed 5 nights in Jun 2024

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, conveniently located. Restaurant and pool were great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful, the pool is very nice, the restaurant has great breakfast options. Staff are friendly from front desk including housekeeping.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marisol Maldonado

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to all the restaurants and bars
Stayed 5 nights in Jun 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place from staff to everything being so closed to it.
Stayed 5 nights in Jun 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service
We arrived very early in the morning after a long travel day. Mindy was very accommodating when we got to the hotel. She made sure she could get us into a room and gave us a few necessities to get by until the airline found our luggage. Edith also was very helpful in getting our reservation taken care of.
Stayed 6 nights in Jun 2024

10/10 Excellent

Carlos Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. Staff were very friendly. This is my home hotel. I come here every time and do not regret it! The service is consistently amazing.
Stayed 7 nights in Jun 2024

8/10 Good

Paula

Traveled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2024

6/10 Okay

Jayla

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The power went out on the property and the staff weren’t very accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with plenty of amenities availble. The hotel staff was also friendly and welcoming.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Jun 2024

6/10 Okay

Renan

Business traveler
Disliked: Cleanliness
Good location, some Expensive for the hotel condition.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jimmy Reginald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Abitta Boutique Hotel in Puerto Rico! The staff was incredibly friendly and went out of their way to suggest tons of activities to do in the area. The location of the hotel is perfect, being near the beach and surrounded by many local restaurants. I highly recommend staying here for a wonderful and convenient vacation experience!
Stayed 4 nights in May 2024

6/10 Okay

JaneQuel

Stayed 4 nights in Jun 2024

10/10 Excellent

Johanny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. And hotel is located close by the beach and night life!
Stayed 6 nights in Jun 2024

6/10 Okay

Le-Andra

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Juliette, New York

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot wait to go back to this property!!! I absolutely love it. Small intimate boutique hotel. I will be back with the rest of my girlies!
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0