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Opiniones de Knights Inn Seatac Airport

2 out of 5
Knights Inn Seatac Airport
14110 Tukwila International Blvd, Tukwila, WA

Opiniones

4.6
Puntuación de 10, es decir, Excelente. Basada en 63 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 130 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 212 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 219 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 376 de 1000 opiniones" "

4.6/10

Limpieza

5.6/10

Servicio y personal

4.2/10

Servicios

4.2/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Óscar

las fotografías del hotel ya no corresponden a la actualidad
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 12 sept. 2019
We apologies to hear that you didn't meet your expectation. As we thrive to improve our hospitality, Please give another chance to please you in future.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y servicio y personal
Mala experiencia, habitación demaciado sucia.
Se hospedó 1 noche en febrero de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y servicio y personal
Todo estava mal ni limpian mas 2 veses por semana y los cuartos estas sucios nesecita muchas mejoras en todo aspecto
Se hospedó 6 noches en diciembre de 2018

2/10 Terrible

Elio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fatal
Muy mala, todo muy sucio y todavia no me devuelben el deposito
Se hospedó 1 noche en octubre de 2018

2/10 Terrible

Jose Joaquin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pésimo no lo recomiendo
No lo recomiendo las habitaciones huelen a cigarro pedí no fumador pero cuando pedí cambio de habitación me dice que no que encendí el aire acondicionado muy mal hotel mal servicio
Se hospedó 1 noche en agosto de 2018

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de las habitaciones
No hay tiendas cerca la habitación es grande hay estufa, si te dan traslado aeropuerto hotel gratis hay estacionamiento Buena atencion
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Alain

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Marta

No le gustó: Condiciones de la propiedad
Habitacion grande pero muy anticuada. Necesita una renovación y limpieza de las cortinas, sofá y moqueta. Falta limpieza en general.
Se hospedó 2 noches en agosto de 2017

2/10 Terrible

tomas ortiz nape

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Jose, New York

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
noche en vela
Tengan cuidado yo encontré pequeños animales en la cama no pude dormir

10/10 Excelente

Guadalupe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Drew, Spokane

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The blood stains on the carpet matched the window curtains and the seaman stains on the bed really mad me feel at home. Also we requested a room with two beds but they gave us a one bed room. 3 people on one bed was interesting. It would be nice if one of us could sleep on the couch without fear of a rogue needle poking us or just catching an infection in general. Considered sleeping in the car
Se hospedó 1 noche en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.........my dad like this hotel.....................
Se hospedó 2 noches en enero de 2019

6/10 Aceptable

Cliente verificado

I like the location, which is along the bus road. The room is simple, just enough for someone who needs a night plce to stay overnight.
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Daniel L

Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This motel is nothing like what the pictures on Expedia show. It is very run down and leaves more to be expected.. . The staff is not vvery friendly when we asked why this room looked nothing like we saw on the web site we were told it depends on what we booked. Big joke. The cleaning staff does no more than they have to. We had to ask for towels and pillows or to have clean sheets. I have stayed in older motels but this takes the cake. Absolutley would not recommend this place to my worst enemy.
Se hospedó 4 noches en septiembre de 2019
Respuesta de K, el 22 sept. 2019
Thank you for your feedback. We are sorry to here that we dint impress you for what we know. We will pass your message to housekeepers and make sure that they learn from your experience.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I would never stay here again. I rented 4 rooms for my family so we had a shuttle to the airport early in the morning. The rooms stunk of urine, several rooms only had a sheet and no blanket or bedspread, the water didn't turn on in one of the rooms bathtub, so she couldn't take a shower in the morning. None of the TV's worked. We didn't feel safe and always had another person with if we went outside. We arrived late at night per Uber, so we stayed. The person that brought us to the airport was rude. He didn't say good morning, threw our bags carelessly into the back of the vehicle and was upset when I tried to move a seat forward so two of us could get into the way back of the van. He didn't say anything the whole way to the airport.
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 22 sept. 2019
Thank you for sharing your feedback with us. It would be wonderful if you had directly talk to front-desk about your concern on the night you stayed so we could have help you out right away. All the TV in rooms word properly, it might be little tricky to operate. We apologies on behalf of our driver's behavior.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
This place is older and a bit run down. The price to value isn't on par. Either it should be less expensive or be better maintained and have better amenities. It's a pricey roadside inn and clearly hasn't had updates in quite awhile.
Se hospedó 2 noches en septiembre de 2019
Respuesta de K, el 21 sept. 2019
We are sorry to here that we didnt impress for what we know. We will start our renovation soon to improve our rooms and hotel. Please give us a chance in future to serve you in batter way.

4/10 Malo

Werner, Nürnberg Bayern

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Abgewohnt, nicht zu empfehlen. Personal unfreundlich!. Frühstück nicht zu empfehlen
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 21 sept. 2019
Thank you for writing your feedback. We will pass this to our staff and they will improve their service to serve you batter in future.

6/10 Aceptable

Maryluz, Denver, CO

Le gustó: Servicio y personal
No le gustó: Limpieza
The room was extremely smelly! I had to open both windows upon arrival. The bedsheet was also dirty with something that looked like oil. When I went to grab the extra blankets to see if they were any better, they weren't. The sink was clogged and there is nothing in the room as far as coffeemaker or hairdryer. I don't think I'll stay here again. The Sea-Tac Inn was bad, but this was way worse.
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 21 sept. 2019
We sorry to here that. It very unusual to here this kinda feedback from our customer. We apologies for our hospitality. We will inform our House keeping staff about your experience.

4/10 Malo

Randy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very cheap and dirty
The bathroom was very dirty and there was no light bulb in the lamps
Se hospedó 1 noche en septiembre de 2019
Respuesta de Knight's Inn, el 19 sept. 2019
We're very sorry that your experience with us was less than satisfactory. We will speak to housekeeping staff to ensure your next stay with us is to our normal standard comfort and cleanliness. Thank you for your feedback!

2/10 Terrible

Silepa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
COCKROACHES!!!!!
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Nora

Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

marie-pierre

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room smelled horrible and it was filthy, the AC was so clogged with dirt we didn’t want to turn it on
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 12 sept. 2019
You deserved much better than what you received, and we cannot apologize enough. Housekeeping will work together to give our rooms a deep cleaning as we know how essential pristine accommodations are for the comfort of our guests. Forgive us. Next time you're passing through, please give us another chance

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Expedia communicated with me that I would be in a non-smoking room. When I arrived to the property at 3am, I was told that the only room available was a smoking room. The smell was awful and not only that, but the room was dirty. There were several bugs in the bathroom that I had to kill. The air conditioning unit was also broken. Overall it was an awful night and I didn’t feel safe. When checking in at 3am by myself- a man wandered onto the property and was talking to me. I felt very very uncomfortable and the manager at the front desk seemed unbothered. I would have rather slept at the airport.
Se hospedó 1 noche en septiembre de 2019
Respuesta de K, el 9 sept. 2019
We appreciate you taking the time to voice your concerns. Know that our team works tirelessly to maintain excellent cleanliness across the property, so your comments are unusual for us to read. Regardless, know that we have informed them of your concerns and we are currently working toward a solution for the benefit of future guests. We would love to show you all the ways we've improved when your travels next bring you our way.

4/10 Malo

Neil

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Nora, Seattle Seatac

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It was quiet and I could sleep trough the night. Does have breakfast a bit minimal I liked the Orange juice I may suggest for breakfast options to be healthier option a OATMEAL. It smells like a cleaning solution in the office/ eating area if they can change the cleaning solution to be not scented. The room was clean but the couch and chair very dirty looking I was wandering if they can clean those or trow them away. It needs to be aired have a musty moldy smell.
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 4 sept. 2019
Hello Nora, thank you for you feedback. Our hard working staff always look to improve their duty to serve our customer the clean and comfortable rooms. We will consider your review as growth opportunity ands love to show our improvement in nearest future.

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The room was equipped with stove, fridge, etc. but not a single piece of cutlery/dinnerware, etc. to use. The fridge was not plugged in. The hair dryer fell out of the wall (connecting wire broke?) while I was using it.
Se hospedó 3 noches en agosto de 2019
Respuesta de K, el 2 sept. 2019
Thank you for taking time to write a feedback. We will consider your query as our chance to improve hospitality and make our staff work on it. Please consider us in future to show our improvement.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very accommodating to repair minor things that were not working in the room immediately upon my requesting assistance. The breakfast was simple, but tasty and fresh, and plentiful. A room with a full kitchen at a very reasonable price. Very easy access to the airport. Nice neighborhood for a morning jog. I'll book here again.
Se hospedó 3 noches en agosto de 2019
Respuesta de K, el 4 sept. 2019
Thank you very much for your kind response. We would share your thoughts with our staff to cheer them up. We would love to see you in future.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The two queen beds and kitchenette were very spacious and handy. The rooms were back of the main road, thus, it was not very loud.
Se hospedó 1 noche en agosto de 2019
Respuesta de Knight's Inn, el 30 ago. 2019
We are pleased to hear you enjoyed our spacious, quiet rooms! Hopefully you will consider us in your future travels. Thank you for your feedback!

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
for the one night we stayed there it was ok , as we were going on a cruise and just needed a place to stay . we could not get the tv. to work and the manager came up and got it going then on our way home we had a nice clean room the beds were not the best and the tub was stained with some thing black but it was clean and we again spend only one night ,, the airport suddle was really grate on both from the airport and also to the airport , but need to go to a store it to far to walk and not much for places to eat ;;
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 4 sept. 2019
We are happy to hear that you like our services, shuttle and friendly staff. Our Neighborhood is underdevelopment right now so may be in near future we will have more options for food and entertainment. We would love to see you again in nearest future.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
Great location for the airport but very run down for the price.
Se hospedó 1 noche en agosto de 2019
Respuesta de Knight's Inn, el 30 ago. 2019
We appreciate your feedback. We apologize that your stay was not to the standard of comfort that we are normally known for, we will speak with staff to alleviate this issue and you may consider staying with us in the future!

4/10 Malo

OneNightGuest

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There were no bugs in the room. The water pressure and hot water was very good. The shower drained rather quickly. There was a full kitchen. The first room smelled like smoke with dirty linens. We switched out rooms and the 2nd room also smelled like smoke, but not too bad. Both rooms smelled and we had to keep the window open. The A/C unit did not work. The first room had a hair dryer, while the 2nd room did not. Breakfast is from 7am to 10am. Both my wife and daughter gave me grief about the room which needs major remodeling. Next time, I will spend more money to stay at a better motel.
Se hospedó 1 noche en agosto de 2019
Respuesta de Knight's Inn, el 30 ago. 2019
We appreciate your feedback! We will speak directly to our housekeeping staff and maintenance staff to alleviate these issues so that you may consider us in the future.

4/10 Malo

Terrence

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2019

2/10 Terrible

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
One of the worstly maintianed hotels I have ever seen. Hotel Literally stinks. Room was very spacious. Unfortunately not maintained well. Bathroom fixtures, shower curtains were falling off. I never recommend this hotel to anybody with a family.
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 28 ago. 2019
We're terribly saddened to hear that you didn't find the clean, comfortable, and convenient experience we're known for during your visit. Your satisfaction is always our primary goal. We strive to improve continually, and we would be delighted to change your perceptions should your adventures bring you back our way.

4/10 Malo

Scott

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Avoid!
This place is gross and outdated. The carpets are from the 80’s and the mattress is like a pullout bed. The rooms have a musty smell, we switched rooms and the second one was only a marginal improvement. The free breakfast consisted of bread for toast, cereal and milk, and disgusting muffins. Look elsewhere if you’re thinking about booking here.
Se hospedó 5 noches en agosto de 2019
Respuesta de K, el 28 ago. 2019
It is disheartening to learn that we failed to impress you. Please accept our apology for our shortfalls in cleanliness, comfort and Breakfast; we know that we are much better than what you encountered. Your feedback will help us improve, and we hope that if the need arises, you'll give us another chance to change your perceptions.

2/10 Terrible

Janice

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

Rehan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Improvement needs.
Rest rooms tub needs replacement, air conditioner very noisy. Breakfast , very few items.
Se hospedó 2 noches en agosto de 2019
Respuesta de K, el 28 ago. 2019
We appreciate you taking the time to voice your concerns. Know that our team works tirelessly to maintain excellent service across the property, so your comments are unusual for us to read. Regardless, know that we have informed them of your concerns and we are currently working toward a solution for the benefit of future guests. We would love to show you all the ways we've improved when your travels next bring you our way.

2/10 Terrible

HArish

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The carpet was sticky and stained. There were fixtures hanging out of the walls. The smell was almost unbearable. The bed spread was stained and the sheets were well worn. The shower didn’t drain properly. On the upside, the staff seemed friendly and it fairly close to the link station to get downtown.
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 28 ago. 2019
Thank you for your feedback. It is quite upsetting to be considered average as our team works extremely hard to excel in all areas of hospitality. While it seems like our room layout was ideal for your needs, it is unfortunate that we dropped the ball in cleanliness. Rest assured that housekeeping will be spoken to. Should the need arise, we would be honored to welcome you back and deliver you a stay more in line with your expectations.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 28 ago. 2019
Thank you for your feedback.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Run don't walk away!
Run don't walk away... Be like the roaches! The night we were going to stay we called from the airport to learn there was one person working the front desk AND the shuttle. Checkin was relatively seemless but I learned the importance of reading the signs. There was a disclosure advising that you had 15 minutes to inspect your room otherwise you were on the hook for it. The credit card machine stand was a metal piece from a Maytag appliance. I got my 2 room keys and went down to inspect the room. Room 155 Meh upon first inspection. However it was definitely not a non-smoking room. Room 156 had a lot of roaches running around . Room 157 had some roaches especially in the bathroom. Upon further inspection of 155 it had pubes and stains on the sheets. Dust everywhere and stains on the chair. Room 152 was okay at a glance,but we needed 2 rooms. Ended up asking to leave and was told to contact the 3rd party company to get my money back.
Ceiling
Mattress
Bed
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 28 ago. 2019
Please accept our apologies that our accommodations did not live up to what you expected. Maintaining a high standard of cleanliness is what our staff is known for, and we are disheartened to hear your unusual situation. Regardless, our team has been notified of your concerns and will be implementing a remedy for the benefit of future guests. We would love to show you all the ways we've improved when your travels next bring you our way.

4/10 Malo

Aminur

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Gia, San Francisco

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bugs and disgusting smoke smell inside a non smoking room
Se hospedó 4 noches en agosto de 2019
Respuesta de Knight's Inn, el 23 ago. 2019
We apologize that your stay was less than satisfactory. We will speak to housekeeping staff immediately so that you may consider us in the future. Thank you for your feedback!

6/10 Aceptable

Terry

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Run down with roaches and stained sheets. Quiet.
Se hospedó 1 noche en agosto de 2019
Respuesta de Knight's Inn, el 23 ago. 2019
We apologize that your stay was not held to the standards of comfort we are normally known for. We will speak to housekeeping to rectify these issues. Thank you for your feedback.

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was horrible ad the staff was just as bad there was roaches in the rooms and cigarette burns in the couches no knobs on the stove.
Se hospedó 1 noche en agosto de 2019
Respuesta de Knight's Inn, el 19 ago. 2019
We apologize that your stay was not up to the standard of cleanliness and comfort that we are usually known for. We will speak with housekeeping staff so that we may fix these issues. Thank you for your feedback!

2/10 Terrible

JP, Maryland

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay away from this property. Dirty, smelled like smoke, awful customer service, hair on beds and towels. We did not stay there.
Se hospedó 1 noche en agosto de 2019
Respuesta de K, el 19 ago. 2019
We're terribly saddened to hear that you didn't find the clean, comfortable, and convenient experience we're known for during your visit. Your satisfaction is always our primary goal, so we were disheartened to learn that the area wasn't to your preference. We strive to improve continually, and we would be delighted to change your perceptions should your adventures bring you back our way.