Semlin Church Tours

Good

I stayed at the Ceasars plaza for two nights, I was excited to stay since it’s a classic Hotel in Vegas. The casino and shops are still fancy and a lot of nice architecture around the Hotel, especially the Pool area. However a couple of things, I was disappointed that you have to pay for coffee pods to drink in your room, I think that coffee should still be complimentary at least. Also, once I was in the room I went into the bathroom and noticed there was no switch for the ceiling air fans, so the bathroom did not smell clean. we kept the door closed. Also, on the evening before we were to check out, I got locked out of my room, Since the walk to the front desk is very long, I used the phone that is on the floor we were in , and called front desk and was told to call Security. The security person was nice and opened the door for us but told us that we would have to go down to the front desk to get a new set of keys (I didn't understand why the front desk wouldn’t do that for us automatically when I called since we were not checking out till the morning) Just a ‘sorry’ from the front desk is not enough sometimes if you are paying to stay in a nice hotel and have an inconvenience like being locked out of your room.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.