8.2/10 Very Good! (2,670 reviews)
The room was large and nicely furnished but lacked the cleanliness I would expect from a higher end room. Most of the common areas were nice but since i was charged a resort fee, I thought I should try the pool. The area was very dirty. There were cigarette butts everywhere. I exited quickly and was quite disappointed. Additionally the valet service was not available when I arrived and they stated that the carts were only available to bellhops who were also not visible. I needed more towels and called housekeeping several times, and was never able to get through. The showerhead was not as good as it needed to be and the tub did not drain well. However, overall my stay was good. Those staff that were available were friendly and kind. I remember one of the chefs interacting with a young child in the lobby. He was very nice. Would I stay there again? Not at the price I paid.
Reviewed on Jul 10, 2025