8/10 Bueno
Dina F.
29 mar. 2024
Le gustó: Limpieza
Gorgeous house, cute area
The house is gorgeous, upscale, clean, and stocked with shampoo/conditioner, hand soap, beach towels, books/games/puzzles and a very small supply of toilet paper, paper towels and clothes/dishwashing pods.
Pool is on the small side but the heater works very well, which is great since it's not that warm there in March.
Within walking distance of a grocery store and unique restaurants/shopping. Drive to the pier/beach.
The biggest room for improvement is the communication with the property management company. They're quick to respond and friendly, but they don't know much about the property and since there's no sheet/book that explains anything about the house/area we were in the dark on the TVs (not straightforward and didn't all have YT TV), pool, appliances, trash, rules, etc.
On day 3 when we told them the pool cleaning robot was full of leaves, they said it was our job to empty the unit/skim the pool daily. Happy to do that but we should have been informed and given instructions when we arrived.
Also, prior to arrival when we asked we were told the house didn't have things like beach towels, games/cards, soap so we packed, checked and paid for an extra suitcase filled with these things. But when we arrived, the house fully stocked with everything we lugged here and more. Hassle and waste of money.
All in all, the house is outstanding and the area is walkable and fun, but as a frequent renter of vacation houses, we're just used to better customer service.
Dina F.
Se hospedó 7 noches en marzo de 2024