Sheraton Centre Toronto Hotel

Photo gallery for Sheraton Centre Toronto Hotel

Primary image
Indoor pool, outdoor pool, sun loungers
Terrace/patio
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Gym
Map
123 Queen St W, Toronto, ON, M5H2M9

Explore the area

  • Popular LocationNathan Phillips Square2 min walk
  • Popular LocationToronto Eaton Centre7 min walk
  • Popular LocationEd Mirvish Theatre10 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)28 min drive

Choose dates to view prices

Suite, 1 King Bed, Non Smoking

  • 490 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Non Smoking

  • 365 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 490 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 490 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 Double Bed

Club Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 Queen Bed

Club Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 365 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 365 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, View (Nathan Phillips Square View)

  • 325 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, View (Nathan Phillips Square View)

  • 325 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Toronto

Located in Downtown Toronto neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Ed Mirvish Theatre and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Check out an event or a game at Scotiabank Arena, and consider making time for Ripley's Aquarium of Canada, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Yonge-Dundas Square - 9 min walk
  • Ed Mirvish Theatre - 10 min walk
  • Hockey Hall of Fame - 12 min walk

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 28 min drive

Restaurants

  • The Keg - 2 min walk
  • Assembly Chef's Hall - 3 min walk
  • Ruth's Chris Steak House - 3 min walk
  • Starbucks - 4 min walk
  • Nota Bene - 4 min walk

About this property

Sheraton Centre Toronto Hotel

4-star eco-friendly aparthotel connected to a shopping center in Downtown Toronto
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite. Each apartment offers comforts like a pillowtop bed and a down comforter, plus free wired Internet and a TV with cable channels. Added amenities include an iPod dock, room service, and a coffee/tea maker. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Filipino, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sun loungers
  • Sauna

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Secured covered valet parking on site (CAD 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 26 per day)
  • Car recommended

Family friendly

  • Children stay free
  • Free crib/infant bed

Restaurants on site

  • Dual Citizen

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Couples dining
  • Room service available

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: CAD 30.0 per night

Bathrooms

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 55-inch TV with cable service
  • iPod docking station
  • Pay movies
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 60 meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference space (5383 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • 2 per room
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness center
  • Bicycle rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 1372 rooms
  • 43 floors
  • Composting
  • Eco-friendly cleaning products provided
  • LED light bulbs

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 7 2021 to June 29 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from September 2 2021 to July 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 30 for adults, CAD 5 and CAD 30 for children (approximately)
  • Covered valet parking fee: CAD 60 per day (in/out privileges)
  • Nearby parking fee: CAD 26 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Toronto
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Aparthotel
Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 730 out of 1263 reviews
5 - Excellent 58%
Rating 4 - Good. 362 out of 1263 reviews
4 - Good 29%
Rating 3 - Okay. 90 out of 1263 reviews
3 - Okay 7%
Rating 2 - Poor. 41 out of 1263 reviews
2 - Poor 3%
Rating 1 - Terrible. 40 out of 1263 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect condition and location, great public transportation.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lots of places were within walking distance from the hotel, which was great. Some of our towels and bedsheets were a bit stained.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, property conditions & facilities
Ideal location for going to the ballet.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of town. We were able to walk to theater, can tower, and harbor front. Getting in and out of hotel as far as driving was a mess but to be expected downtown.
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The attentive staff is what really makes this hotel stand out. From the valet parking to the staff at check-in to the room service, they were so very helpful and friendly. The room was well-appointed and roomy, which I expect from the Sheraton, but the staff were a delight.
Stayed 1 night in Jun 2022