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“I am shocked at how high of stars this hotel had when it is average at best. The hotel is a whole complex which was difficult to navigate and even find the hotel. It is on a beautiful property, but the beds feel like you’re laying on cheap plastic and the breakfast is disappointing. (No waffle maker, which is always what I’m looking for at hotel breakfast). Overall it was a fine overnight but certainly does not deserve the excellent rating listed. Okay at best”

“My reservation was canceled before I arrived even though I had communicated to their front desk that we were going to arriving a day late.”

“Good location not too far from Downtown. Free parking and breakfast was a plus. Rooms were mid, and there was a funky smell coming from the AC. There was some yelling and loud talking in the hallways early in morning which made it hard to sleep. Overall it served its purpose for 2 night.”

“I had a terrible experience staying at the Red Lion in Kansas City. The hotel was dirty from the moment I walked in. The hallways had a strong unpleasant smell, and the room was not clean at all. It looked like it hadn’t been properly cleaned before my arrival, which made the stay very uncomfortable. The overall condition of the hotel was disappointing and nothing like I expected. Cleanliness should be a basic standard, but this property failed in that regard. I would not recommend staying here……

“Very spacious hotel with plenty of lounges to relax in. I would recommend keeping lounge TVs on a weather station or something calming instead of a news station. I appreciated the fitness room and the ability to relax with a mixed drink in the evening. Room was clean and comfortable. Staff was friendly.”

“When I first got there, I was checked in by the rudest front desk clerk who is terrible had an absolutely terrible attitude didn’t offer me bottled water. Nothing truly just a piss poor attitude and then I got to the room and the room was absolutely dirty again dirty handprints all over the bathroom. The front door to the room was so dirty. There was literally dirt dripping down the back of the door in the room. Very very disappointing. Stay.”

“Enjoyed the food and casino, front desk not the friendliest. Room was clean, bed and pillows not very comfortable.”

“This was a mistake on the date and non refundable. Please change to make it easier to fix a date. Had to pay twice for one stay”