“This hotel double charged me. When I called to express the error, they gave me the run around. When I finally was able to speak to a manager, he was unhelpful, unkind, and did not care that I was double charged and gaslit me about it. He told me they never double charged me even though I have the proof. He kept denying it. I even expressed this double charge put my bank acct negative. He still didn’t care. I expressed I would never stay with them again and he said that’s fine and hung up on me.……
“This hotel double charged me. When I called to express the error, they gave me the run around. When I finally was able to speak to a manager, he was unhelpful, unkind, and did not care that I was double charged and gaslit me about it. He told me they never double charged me even though I have the proof. He kept denying it. I even expressed this double charge put my bank acct negative. He still didn’t care. I expressed I would never stay with them again and he said that’s fine and hung up on me.……
Heather