Lodges en Upper Lake

“Checked in late , 2100 hours. Once in the room, one bed looked as though it had been slept in. It was unmade with all pillows stacked on it. Trash can was full. Towels hung over shower door. Called the answering service since the office was closed. The manager’s wife talked to me. The manager came by to “verify” that the room has not been serviced. The two of them offered an upgrade to a room with 2 kings and a view of the lake. This room was clean. I also got a later check out time by 2 hours....

“The hotel felt outdated and uncomfortable. The facilities were very basic and in need of renovation, and the overall experience did not meet my expectations.”

“Good price but terrible service, I stayed 4 nights and even though I requested housekeeping service several times it was never provided. This goes without mentioning the overall cleanliness of the room I was given, which unfortunately reeked of cigarrete smoke, and was overall not very clean. The floors were still wet when the room was given to me, which is a slipping risk. Thankfully the serice personnel was able to mop off the water a bit, but the floors still remained damp. ”