Escritorio, tabla de planchar con plancha, cunas y wifi gratis
Ver disponibilidad

Opiniones de Quality Inn & Suites Valparaiso

2 out of 5
Quality Inn & Suites Valparaiso
2301 E. Morthland Drive, Valparaiso, IN

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 86 de 377 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 106 de 377 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 377 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 67 de 377 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 377 opiniones" "

7.0/10

Limpieza

7.2/10

Servicio y personal

6.0/10

Servicios

6.4/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Charles

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Closed
Arrived very late 10/03/2019. The night was dark and so was the hotel. Drove around the property to make sure we were in the right place. Right place , wrong choice. The hotel was closed and abandoned. Shut down. Out of business. The grass had not been mowed in a few weeks. There was no notification that the hotel had been closed down.
Se hospedó 3 noches en octubre de 2019

2/10 Terrible

TRISHA

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was permanently closed!!
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

IT WAS CLOSED AND OUT OF BUSINESS !! NO NOTIFICATION OR ANYTHING, JUST A SIGN ON THE DOOR SAYING THAT 9/14 WAS THEIR LAST DAY IN BUSINESS. That's pretty unique, wouldn't you say. Lucky me, I prepaid !!!!
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje en grupo
The property is CLOSED! It closed two weeks before my visit. There was a not on the door of the lobby. That was how I was informed. It was VU Homecoming and rooms were very hard to find at two hours notice. I do not know how this could happen. This is the second review I have filled out for this reservation. I hope someone is reading them!
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Don, Cleveland, ohio

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Don’t know... it was out of business and did not notify anyone. Small sign on the door that said they were closed permanently. Had to search for a room. Have to check to see if I was charged!!
Se hospedó 2 noches en septiembre de 2019

2/10 Terrible

Valpo69Attendee

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we arrived at the Quality Inn, there was a note on the door saying the hotel had closed Sep. 15. We had received no notice of this closing, which happened 5 days before we arrived, We were lucky to find a room at the Hampton Inn. I will never stay at a Quality Inn or use Travelocity again.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Dennis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel I have ever stayed in. Never again
First night I room didn't have air conditioning or hot water. they moved it to a room and the three days I was there they never got hot water the security was terrible there was no locks on any exterior doors. The location was dirty the staff was very unfriendly. After I was there a day they told me that the location is closing down permanently on 9/15/19 so they really didn't care. I will never stay at the Quality inn again. cleaning equipment just laying around but you could tell it had not been used in a long time. The door was ajar it looked like it had been kicked in once before, the deadbolt lock would not even lock on it.
Se hospedó 3 noches en septiembre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very strange experience. The service was rude and slow. We arrived and attempted to check in. The person who checked us in was complaining about how long he had been working, and he took very long to find our rooms. It was a frustrating interaction. Then after checking in to our rooms, one of the rooms was as hot as a sauna, and the air conditioner did not seem to work. We asked for help or to possibly be switched, and the response was "the only thing I can do is give you a refund so that you can go to a different hotel." I explained that this would separate our families (my parents were babysitting my son so my husband and I could attend a wedding), and this would not be an ideal situation. An electrician came up later to attempt to fix the situation, but in the end could not. My parents were actually moved to a different room which was confusing because we were told this was not an option. The woman who came to discuss this further with my mother told her that this hotel was actually closing permanently on Monday 9-16. This explained a lot especially regarding the lack of cleanliness in both in and outside the rooms. I am disappointed that we had to pay full price for this. I am hoping that we can get a partial or full refund.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019

4/10 Malo

Cliente verificado

Se hospedó 2 noches en julio de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The buildings are run down and in poor shape. The weeds were higher than the shrubs, the lawn hadn’t been mowed and paint was peeling off the buildings. A spilled coffee stain in the lobby stayed there all day. The halls were dirty and desperately needed to be vacuumed. We were not charged a couple of days because we had a leak in our ceiling. We tried to find a different hotel but they were all booked.
Se hospedó 4 noches en julio de 2019

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was a nice stay.
Was what we expected. Nice night.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Wouldn’t stay here.
I killed a cockroach in the hallway! There was also a spider in our bathroom that I killed. The mattresses are extremely worn and almost collapse when sitting/laying on them. Comforters don’t even match each other. The grass was overgrown all around the building and pool area. Paint is chipping off. Breakfast tasted like it was microwaved. Also noticed people letting their dog stay in their room and the halls smelled like cigarettes. The pool was also out of order during our entire stay due to maintenance. The only good thing about this stay was the closeness to the Dunes and Wal-Mart. I called around other hotels for availability because I wanted to leave so bad, but all places were booked so I was stuck in this run down hotel. I would have asked for a refund but since we had no option of leaving, we kept quiet. This place has gone way down in quality from last year. Not sure what the cause is. Will not be back!
Se hospedó 3 noches en julio de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk drsss inappropriate. Pool closed for stay. Guest laundry closed. Mouse ran over my foot at breakfast.
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This would be a great budget stay if the rate was budget minded. The rooms were clean. The shower and ac worked. There’s a microwave and fridge in the rooms! Mattress was very comfy and bathroom seemed updated. But the property is very rundown and understaffed. It smells a little musty, and there’s weeds chest high all over the grounds. It didn’t seem like there was ac in the lobby. Outside doors which should require key access do not. They’re just open all night. When my key quit working the clerk reset my key with only the room number. She didn’t ask my name! I could have asked for access to any room! I’d gladly pay $50 a night for an iffy free breakfast, a decent if outdated room, and a pool at this location, but the $100 a night I spent was too much.
Se hospedó 3 noches en julio de 2019

4/10 Malo

Katherine

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t stay here!
Not so good. Dirty, understaffed, little to no air conditioning throughout hotel. Poorly managed
Se hospedó 1 noche en julio de 2019

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property was run down, badly needed paint on the outside, overgrown shrubs and lawn needed care, bedspread was soiled. The young lady at the front was helpful and allowed us to cancel.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The breakfast did not include any meat or fruit. I am used to bacon or sausage on menu. Room was clean.
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

JFM, Chicago

Viaje en pareja
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The biggest thing was trying to sleep on a warm, muggy night with an air conditioner that had a loud buzz. Secondly, the property has seen better days, especially the landscaping.
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Robert

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en junio de 2019

2/10 Terrible

Jon

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Inn was overall poor condition! Rooms not cleaned when we checked in, smelll bad. Incomplete amenities in the room including hairdryer! Shower not draining so have to shower in a different room late at night! Breakfast was all out at 8:30 am will not return again!
Se hospedó 1 noche en junio de 2019

4/10 Malo

Holly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not what it used to be
What a shame that this property has gone so far downhill. Needs major upgrades. Staff was inattentive. Mold evident in rooms. Pool area showing signs of disrepair/neglect. Won't stay here again.
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
The breakfast was cold and nasty too many kids running around wanted to going swimming but someone punked
Se hospedó 1 noche en mayo de 2019
Respuesta de Ashley Manager, el 28 may. 2019
I am sorry that you were bothered by the children running around, there is nothing we can do about children being here however the breakfast being cold I will speak with my breakfast attendant about this issue, again I apologize for this issue. You can contact me to discuss your accommodations

10/10 Excelente

PATRICIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The price, staff, and condition of the facilities was very good. The building lost hot water and had to take cold showers for a couple of days.
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Sufficient. Could use some updates. No elevator at the hotel. Management asked people next door to leave in middle of night due to excessive yelling.
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

Cliente verificado

Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
No hot water and no shower flow. Shower barely a trickle No heat in room on a cold night
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The ease of finding the hotel. Ease of getting in snd out of property.
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

jan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at Quality Inn
The hotel was clean and comfortable. Breakfast was good, with eggs, sausage gravy, biscuits. No side meat. The breakfast area was chilly, perhaps because weather had been warm, but a cold snap came at the time of our visit.
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Janice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2019

4/10 Malo

Andrew, Columbus, OH

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was friendly, but the facilities and equipment is outdated, malfunctioning, and/or not working. Blankets had stains, shower had some mold on the ceiling, and the breakfast area and food need attention and maintenance.
Se hospedó 1 noche en marzo de 2019

2/10 Terrible

Joelle

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I do not recommend at all
It was horrible I wrote a long email to the manager there I will never go again
Se hospedó 1 noche en marzo de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The building looks like it is falling apart. The room i stayed in has water damage to the wall the t.v. has a constant high pitch noise. The rooms smell like cigarettes.
Se hospedó 3 noches en febrero de 2019

4/10 Malo

Donna Marie

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed
The best part was being close to the university. Othewise a huge disappointment. So-called security doors were always unlocked, and yet I was locked out of my room. The key card needed to be reprogramed twice. The advertised lobby ‘mart’ was a wall with only 4 items. Many stained/old furnishings in the room. Will need to look elsewhere for the next trip.
Se hospedó 3 noches en febrero de 2019

2/10 Terrible

B.S.

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
a real dump and the unfriendliest personal we have ever come across in all our travels the building was falling apart the guest areas were dirty and the trash cans were overflowing THIS IS THE FIRST TIME WE HAVE FOUND IT NECESSARY TO RESPOND TO A SURVEY TO AID OTHER GUEST BEFORE THEY GET SURPRISED
Se hospedó 1 noche en febrero de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the personal were all in a rotten mood and if you asked for anything they were doing you a favor just being there. all the garbage cans in side and outside were overflowing. the breakfast was skimpy and cold . overall i will not be staying at this or any other QUALITY INN in the future THEowner needs to get his property in and PERSONAL in control before it gets any WORST. WEusually dont even fill out these requests but in this case we had to WARN
Se hospedó 1 noche en febrero de 2019

4/10 Malo

Marc

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Cold night in Valparaiso
Was stopping for a short night rest to split up a 12 hour drive. I got in late and when got into bed I realized the room was rather cold and there was only a light blanket on top of the sheet. Thermostat was reading 63, so I turned it to 68. Woke up several times in the night and the room never warmed up. Realized that when I went to adjust the temp it had been set to 79, so the last guest tried to get the heat to kick in and it didn’t work for them. I left early and reported the issue. The desk clerk said she’d note the problem. Note: The lobby was really cold that morning too.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

Kaitlyn

No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2019

4/10 Malo

Cliente verificado

Se hospedó 1 noche en febrero de 2019

2/10 Terrible

Nicole

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019

2/10 Terrible

I, Valparaiso Indiana

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
One lady clerk was nice, but two ladies at the front desk were on the phone talking about something is cute, rather than welcoming guests. Hallway was icy cold; we had to wear a coat in the building outside of our room.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Great location for attending events at Valpo University. Plenty of restaurants and close to highway and Interstates. Maybe too close. Property is right on Rt 30 and it literally shakes a bit when trucks pass by-all night. Nice cozy sitting area in lobby w fireplace. Pool and hot tub very well kept. The person at the desk although polite was dressed very casually and glued to a cell phone. I had a king room w a sofa. It was clean and appliances worked. The big problem was there was no heat! Temp outside was below freezing. No matter how high I turned it up cold air continued to come out. It was middle of night and decided to just throw on more clothes. Upon checkout the clerk was even more casual then the day before so I just checked out and left. I should have made a big deal but why should I? Quality control of rooms and front end employee performance are what you are paying for. Room rate was lower than other properties but not that much more. Pay a little more and stay at a comfortable place.
Se hospedó 1 noche en enero de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal
Nice bed. Indifferent staff. It is a convenient location
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

I had an ok stay. I would stay again. Both mornings i went to breakfast,the eggs was cold and they ran out of waffle mix i guess,when i knocked on the door to see about getting more no one answered
Se hospedó 1 noche en diciembre de 2018