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Opiniones de Hilton Garden Inn Wichita

3 out of 5
Hilton Garden Inn Wichita
2041 N Bradley Fair Parkway, Wichita, KS

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 275 de 521 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 161 de 521 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 51 de 521 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 521 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 521 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Lizandro

Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 19 abr. 2023
Thank you for filling out survey. We appreciate your business and we thank you for staying with us. Have a nice day!

10/10 Excelente

Jimena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel se encuentra en buena ubicación, está limpio, tiene gym, alberca, área de lavadora, el personal muy amable.
Se hospedó 1 noche en noviembre de 2018
Respuesta de don, el 4 dic. 2018
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!

6/10 Aceptable

Morgan

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Check in agent was really confused about our reservation. Didn’t make me show my ID. Asked if the cc on file was the card we wanted to use for payment when we had already paid online. Also the last 4 numbers on the cc to verify payment were not a credit card we owned? Confirmed we had been charged by checking bank statement. Agent told us to just check out with front desk in morning and gave us a key card to our room. Room itself was fine, nothing special. Bathroom had been “redone” recently but floor was wonky and uneven. Also tub was weirdly shaped kinda like curved about was awkward and weird to stand in.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kathryn L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was well prepared, clean, and stocked,.Straff was friendly. However, I left a wake up call for 530am that never came. I woke up on my own at 630 which meant I did not have time for a shower.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

parveen

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

E. Gaylene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de don, el 26 feb. 2024
Thank you for rating. We appreciate your business and we look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de don, el 26 feb. 2024
We are delighted to hear you enjoyed your stay with us. We look forward to seeing you again. Have a nice day!

10/10 Excelente

Enrique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was really Nice and went real quick, only thing i didn't like was the guy that had the night shift at the front desk was really grumpy...
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Greg

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Great hotel. Pool was ice cold.
Se hospedó 1 noche en diciembre de 2023
Respuesta de don, el 26 feb. 2024
Thank you for filling out our survey. We are delighted to her you enjoyed your stay with us. Maintenance checked the pool heater. We apologize for the inconvenience. We look forward to having the opportunity to serve you on your next visit to our area. Have a nice day!

10/10 Excelente

Jeffrey

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Molly

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dirty bathroom. Beds not made properly. Noisy. Hot tub in pool area not available for use. Empty hair products in shower. Dirty floors in bathroom area and in room.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Kourosh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Se hospedó 2 noches en noviembre de 2023
Respuesta de don, el 20 nov. 2023
Thank you for filling out our survey. We appreciate your business and we look forward to having the opportunity to serve you on your next visit to our area. Have a nice day!

10/10 Excelente

Roelfina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de don, el 15 nov. 2023
Thank you for your 5-star rating. We appreciate your business and we look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

6/10 Aceptable

Josh

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
For the price i expected better
It was ok. Hotel seemed dated. Could use a good deep cleaning and some updating. For the price we have stayed at much better places.
Se hospedó 1 noche en noviembre de 2023
Respuesta de don, el 14 nov. 2023
Thank you for filling out our survey. Our corporate office is looking into a renovation in 2024. We appreciate your business and we thank you for staying with us. Have a nice day!

4/10 Malo

Tramaine

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Bed sheets were dirty, had to call 3 times for extra towels. The free coffee and tea bar was nice! Too expensive of a room to not have breakfast included.
Se hospedó 1 noche en noviembre de 2023
Respuesta de don, el 29 nov. 2023
We apologize for the inconveniences you experienced during your stay. We do offer bed and breakfast packages that includes breakfast. We appreciate your business and we thank you for staying with us! Have a nice day!

10/10 Excelente

Regan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved the front desk staff!
Se hospedó 1 noche en octubre de 2023
Respuesta de don, el 3 nov. 2023
We are delighted to her you enjoyed your stay with us! Our guests' satisfaction is our #1 goal. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!

4/10 Malo

Karen

Se hospedó 1 noche en octubre de 2023
Respuesta de don, el 27 nov. 2023
On behalf of our entire staff here, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we will meet or exceed your expectations. Have a nice day!

10/10 Excelente

Rose Kery

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de don, el 10 oct. 2023
Thank you for the 5-star rating. Our guests' satisfaction is our #1 goal here at the Hilton Garden Inn Wichita. We look forward to the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

10/10 Excelente

Willard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It’s a little dated for the price.
Se hospedó 1 noche en octubre de 2023
Respuesta de don, el 10 oct. 2023
Thank you for your 5-star rating. We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!

10/10 Excelente

Alaina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the location. It’s very quiet, the hot tub and pool or down so I couldn’t use them but other than that everything was great.
Se hospedó 1 noche en octubre de 2023
Respuesta de don, el 9 oct. 2023
Thank you for filling out our survey. We are delighted to her you enjoyed your stay with us! The hot tub has been repaired. We apologize for the inconvenience. We look forward to having the opportunity to serve you on your next visit to our area. Have a nice day!

8/10 Bueno

Francine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great value great service
Staff were excellent. Friendly, helpful and available. Bathroom shower was old in need of repair. All else was in good condition and comfortable. Location exellent for shopping and dining. Shuttle service advertised not available
Se hospedó 2 noches en septiembre de 2023
Respuesta de don, el 3 oct. 2023
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us. We appreciate your business and we hope to see you again the next time your travels bring you back to the Wichita area. Have a nice day!

8/10 Bueno

Tammy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de don, el 27 sept. 2023
We appreciate your business and we thank you for staying with us. We look forward to having the opportunity to serve you on your next visit to our area. Have a nice day!

10/10 Excelente

Debra

Se hospedó 1 noche en agosto de 2023
Respuesta de don, el 16 ago. 2023
We are glad to you enjoyed your stay with us. We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!

10/10 Excelente

Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome, Awesome, Awesome...
Se hospedó 1 noche en junio de 2023
Respuesta de don, el 20 jun. 2023
We are delighted to her you enjoyed your stay with us! Our guests' satisfaction is our # 1goal. We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

8/10 Bueno

Ashleigh

Se hospedó 1 noche en junio de 2023
Respuesta de don, el 8 jun. 2023
Thank you for filling out our survey. We look forward to having the opportunity to serve you on your next visit to our area. Have a nice day!

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2023
Respuesta de don, el 2 jun. 2023
Thank you for your rating. We appreciate your business and we thank you for staying with us. Have a nice day!

4/10 Malo

James

No le gustó: Limpieza y condiciones de la propiedad
Overall not a good stay
Se hospedó 5 noches en mayo de 2023
Respuesta de don, el 2 jun. 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we will meet or exceed your expectations. Have a nice day!

10/10 Excelente

William

Se hospedó 2 noches en mayo de 2023
Respuesta de don, el 15 may. 2023
Thank you for taking the time to complete our survey. We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay. Nice room and dining option at the hotel.
Se hospedó 1 noche en mayo de 2023
Respuesta de don, el 10 may. 2023
We are delighted to hear you enjoyed your stay with us! Our guests' satisfaction is our # 1 goal. We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

8/10 Bueno

Kelly

Se hospedó 2 noches en abril de 2023
Respuesta de don, el 22 may. 2023
Thank you for staying with us and it is our hope that we will have the pleasure of accommodating you on your future trips to Wichita. Have a nice day!

4/10 Malo

Doug

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Extremely overpriced considering the pool was down. Honestly, the only reason we chose that hotel is based on the pictures and cleanliness of the facilities. I had just ran an ultra marathon and was looking forward to doing some hottubbing and pool walking. Unfortunately, that wasn’t possible. They were also overbooked and the front desk gentleman lacked customer service skills. The woman was frozen while he was just plain rude. A manager came out and made sure we had a room but that’s honestly the least that could have been done. When you book something you expect everything to be settled. After a long run followed by a 2 hour drive, we were severely disappointed.
Se hospedó 1 noche en abril de 2023
Respuesta de don, el 22 abr. 2023
We apologize for the pool being down. We received a new motor but upon installing the motor the compressor went out so we are waiting on a new compressor. We appreciate your business and it is our hope that we will have the pleasure of accommodating you on your future trips our area. Have a nice day!

6/10 Aceptable

Jamie, Edmond

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Breakfast was expensive and the pool was not working.
Se hospedó 1 noche en abril de 2023
Respuesta de don, el 20 abr. 2023
Thank you for filling out our survey. We apologize for the pool being shut down. We had the motor and compressor replaced and now we are waiting on one more part to come in. We appreciate your business and we thank you for staying with us. Have a nice day!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quiet place to stay with a wonderful view.
Se hospedó 1 noche en abril de 2023
Respuesta de don, el 19 abr. 2023
Thank you for filling out our survey. We are delighted to her you enjoyed your stay with us. Our guests' satisfaction is our #1 goal. We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check-in staff wasn’t as cheery as last time. Room needed a little more detail and wiping down.
Se hospedó 1 noche en marzo de 2023
Respuesta de don, el 19 abr. 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon you r next visit, we will meet or exceed your expectations. Have a nice day!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de don, el 14 mar. 2023
Thank you for filling out our survey. On behalf of our entire staff here at the Hilton Garden Inn Wichita, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area! Have a nice day!

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and quiet
Se hospedó 1 noche en marzo de 2023
Respuesta de don, el 8 mar. 2023
We are delighted to hear you enjoyed your stay with us. We hope to see you again when your travels bring you back to the area! Have a nice day!

10/10 Excelente

Tracie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I were in town for one night and we were looking for a clean, economical, conveniently located hotel. We were very happy with this choice. The staff was all very helpful and kind. The hotel was located conveniently close to shopping and restaurants. The room was comfortable and clean. The temperature in the room was a little hard to manage and the air was very dry with the heater in the room running. The morning breakfast options were an affordable surprise. There was a team or student athletes staying at the hotel who were very excited and little loud in the hallways. But once inside our room, we didn't hear them hardly at all. Overall, it was a wonderful stay.
Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 28 feb. 2023
I'm glad you enjoyed your stay with us. We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

10/10 Excelente

SCOTT

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were there just one night. Liked the 12 noon checkout time. Lot of places are going to 10 or 11.
Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 28 feb. 2023
We are delighted to hear you enjoyed your stay with us! We appreciate your business and we look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!

8/10 Bueno

Nikki

Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 19 abr. 2023
Thank you for your 4 out of 5 rating. We appreciate your business and we thank you for staying with us. Have a nice day!

10/10 Excelente

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and the entire property was updated, clean and inviting
Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 14 feb. 2023
We are delighted to her you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!

10/10 Excelente

David

Se hospedó 1 noche en febrero de 2023
Respuesta de don, el 8 mar. 2023
I'm glad you enjoyed your stay with us. We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!

10/10 Excelente

Daniel

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very easy check in with friendly staff!!!
Se hospedó 1 noche en enero de 2023
Respuesta de don, el 14 feb. 2023
I'm glad you enjoyed your stay with us! We appreciate your business and hope to see you again the next time your travels bring you to our area. Have a nice day!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de don, el 31 oct. 2022
We are delighted to hear you enjoyed your stay with us! Our guests' satisfaction is our #1 goal. We look forward to having the opportunity to serve you on your visit to Wichita. Have a nice day!

4/10 Malo

Madra

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
IF YOUR OCD AND LIKE TO STAY SOMEWHERE CLEAN ****DONT****....This is not the place for us. If it wasnt for a family wedding i would have never been here. Towels and beeding looks old and stained brown colored, mold and brown stains in shower/tub, bathrooms not fully clean. We had to have someone to come in to fix the sink, it was stopped up. Fitness center air was out, none of the equipment was cleaned when house keeping was on the floor, so i had to disinfect what i use there and used my equipment i had with me. Elevator was just nasty, cant say or find any other words for this mess. JUST DONT....
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean property, friendly staff, breakfast not included.
Se hospedó 1 noche en octubre de 2022
Respuesta de don, el 24 oct. 2022
Thank you for filling out our survey. I'm glad you enjoyed your stay with us. All Hilton Garden Inn Brands charges for their breakfast and dinner services. We do offer packages that includes breakfast. We appreciate your business and we thank you for staying with us. Have a nice day!

10/10 Excelente

Warren

Se hospedó 1 noche en octubre de 2022
Respuesta de don, el 13 oct. 2022
We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!

10/10 Excelente

Ivo

Se hospedó 4 noches en octubre de 2022
Respuesta de don, el 13 oct. 2022
I'm glad you enjoyed your stay with us. We would like to thank you for staying with us ad hope to see you again when your travels bring you back to the area. Have a nice day!

8/10 Bueno

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sister Weekend
Our room was good but layout was not the best--specifically how bathroom door and entry door hit eachother--I have a broken foot and needed a walker so layout made it hard to navigate, beds comfortable, breakfast was great. Everyone was friendly and service was good.
Se hospedó 3 noches en septiembre de 2022
Respuesta de don, el 13 oct. 2022
Thank you for filling out our survey. We apologize for the inconvenience you had because of the layout of the room. We appreciate and we thank you for staying with us. Have a nice day!

4/10 Malo

Jesse

Le gustó: Servicios y condiciones de la propiedad
When I secured the room I was charged that day for the room on my debit card. When I arrived they wanted to charge me again I had to show them my itinerary number the bank statement on my phone that showed that I was already pre-paid.. and since returning home two days ago I see there are two more charges on my debit card for unknown fees of 15 and $13 which is still pending and can either go up or down… Not sure why there would be anything pending
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Iesha

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The charge for breakfast is off putting there's no way i should pay for a breakfast that should have been included in the cost of the room. The food was disgusting cold and greasy, overpriced and just scandalous. Never will stay again. Also those are two full size beds not queensize.
Se hospedó 1 noche en septiembre de 2022
Respuesta de don, el 26 sept. 2022
Thank you for filling out our survey. We apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit , we ill meet or exceed your expectations. Have a nice day!