Ratings based on 65 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

What a relief!

Posted Jan 8, 2017
The room was bright and cheery. The staff was friendly and efficient. It was a great place to relax after a stressful week!
Comment from Hotel Management
Jan 16, 2017 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Dec 18, 2016
Pros: People were so friendly, professional and accommodating.
Cons: Quality of the mattress could be better. Coffee maker should be cleaned better, but available coffee in the lobby compensated for that.
Location: Lots of shopping and places to eat near by.
overall we had a very pleasant experience. Staff was very friendly and the breakfast was really good! I had my omelette made to order. Check in quick and easy. Lobby was warm and inviting.Rick behind the bar was especially nice and could be easily considered the jack of all trades! We will stay again for sure when back in Wichita!
Comment from Hotel Management
Dec 20, 2016 by don, Hotel Management
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at eh Hilton Garden Inn Wichita, we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area. have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel off the beaten path. Good restaurant cl

Posted Nov 21, 2016
Nice hotel away from city center. Good access to shopping and Restaurants
Comment from Hotel Management
Nov 21, 2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
1 out of 5
by A verified traveler from US

No Smoking Rooms

Posted Oct 24, 2016
Pros: It was quiet
Cons: No smoking room and Phone not working.
There are no smoking rooms in the hotel .... Please change that. Also the phone wasn't working. It wasn't a deluxe room . I had seen better rooms for same price.
Comment from Hotel Management
Oct 26, 2016 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding the no smoking room. We are a non smoking hotel. We apologize for the inconvenience. We appreciate your business and we thank you for staying with us! Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, Oklahoma

Nice hotel close to Wichita State University

Posted Oct 17, 2016
We stayed one night while in town for our cousins wedding. The hotel was nice and clean. The staff was very friendly and helpful. We were greeted by every staff member we saw. The only downfall was the bed was very uncomfortable. It felt like the mattress was old and worn. Neither my husband or I got a good night's rest. Other than that, we enjoyed our stay.
Comment from Hotel Management
Oct 17, 2016 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding the mattress. I will share your comments with my maintenance tech to check the controls o the mattress to ensure they are working properly. We apologize for the inconvenience. We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Donaldsonville, La

nice hotel close to Dr. office

Posted Aug 29, 2016
Pros: so clean
Cons: a little more variety of food
Location: shops and eat
very clean and well kept . Staff very friendly. In a great part of town- shops - food etc
Comment from Hotel Management
Aug 30, 2016 by don, Hotel Management
Thank you for filling out our survey. We are delighted to hear you enjoyed your stay with us! We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice concept

Posted Jul 21, 2016
The room was comfortable and nicely decorated, but the rest of the facilities were pretty sparse for a Hilton. Overall, somewhat dissapointing.
Comment from Hotel Management
Aug 30, 2016 by don, Hotel Management
Thank you f or filling out our survey. We appreciate your business ans hope to see you again the next time your travels bring you to our area. Have a nice day!
4 out of 5
Recommended
for Couples
by A verified traveler

Nice location overlooking pretty lake.

Posted Jun 1, 2016
Pros: First impression of lobby was very good. Bed very comfortable. Lovely view from our room.
Cons: Carpet a bit worn. Pool area could be freshened up a bit. But overall very nice.
Location: Lots of good shopping, eating, in immediate area.
Just a four day getaway with the family to relax. Met all our needs.
Comment from Hotel Management
Aug 22, 2016 by don, Hotel Management
Thank you for filling out our survey.We are delighted to hear you enjoyed your stay with us. We look forward to having the opportunity to serve you on your next visit to the Wichita area. Have a nice day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Customer Service Above and Beyond

Posted May 10, 2016
All I can say is wow! I was stuck in a jam when I locked my keys in my car. But the front desk clerk was so helpful and cooperative in getting a locksmith, even allowing me to check in despite not having my ID or credit card. The room was beautiful and the grounds are amazing. Beautiful geese walked around everywhere especially by the lake in the back. Best stay anywhere in a long time.
Comment from Hotel Management
Aug 22, 2016 by don , Hotel Management
Thank you for filling out our survey. I'm delighted to hear you enjoyed your stay with us! Our guests' satisfaction is our # 1 goal.We look forward to having the opportunity to serve you on your next visit to Wichita. Have a nice day!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to workplace and great restaurants.

Posted Apr 3, 2016
Pleasant. Kitchen and dining assistance often limited after 8:30 am.
Comment from Hotel Management
Aug 26, 2016 by don, Hotel Management
Thank you for filling out our survey. I'm glad you found your stay pleasant with us. I have discussed with my F&B Director your comment regarding limited services after 8:30 am. We apologize for the occurrence. We appreciate your feedback and will use it to fine tune our operations in the hope upon your next visit, we will meet or exceed your expectations. Have a nice day!